HSBC

basic information about the bank

The Hongkong and Shanghai Banking Corporation Limited (HSBC) is a world-renowned commercial bank owned by HSBC Holdings plc. As a foreign bank, it occupies an important position in the global financial market with its deep historical heritage and extensive international network. HSBC was founded in 1865 by Scottish businessman Thomas Sutherland in Hong Kong to support the then-booming Sino-British trade. Officially registered as a company in 1866, the company has always been headquartered in Hong Kong, and the iconic building at 1 Queen's Road Central, Central, remains a financial landmark in the Asia-Pacific region. HSBC is a listed company, and its parent company, HSBC Holdings plc, is listed on the London Stock Exchange and the Hong Kong Stock Exchange, with a diversified shareholder structure, with about 44% of the shares held by the public and 56% held by institutional investors, with no obvious state-owned or single private control, demonstrating its global and market-oriented characteristics.

HSBC's services cover more than 70 countries and regions around the world, with the Asia-Pacific region as the core, and key markets include Hong Kong, Chinese mainland, Singapore, India and Australia. In Hong Kong, HSBC is the largest bank with around 220 branches and operates around 6,000 service outlets (including branches and ATMs) worldwide. Its ATM network covers an extensive network in Hong Kong, which is convenient for customers to withdraw and enquire about cash on a daily basis. HSBC is also one of the three legal note-issuing banks in Hong Kong, issuing Hong Kong dollar banknotes, underlining its unique position in the local market.

Regulation and compliance:
HSBC is strictly regulated by the Hong Kong Monetary Authority (HKMA) in terms of regulation and compliance, and HSBC participates in Hong Kong's Deposit Protection Scheme (DPS), which provides protection for eligible deposits of up to HK$500,000. In 2012, it was fined $1.9 billion by U.S. regulators for inadequate anti-money laundering regulations.

financial health
HSBC's solid financial performance reflects its strength as a leading global bank. As of September 2024, its parent company, HSBC Holdings plc, has total assets of US$3.098 trillion, ranking the seventh largest bank in the world, with a capital adequacy ratio (Tier 1 core capital ratio) of approximately 14.9%, well above the minimum requirements of Basel III, demonstrating a strong capital buffer. The non-performing loan ratio remained at around 1.2%, which is lower than the industry average, indicating good credit quality. The Liquidity Coverage Ratio (LCR) is approximately 135%, well exceeding the regulatory requirement of 100%, ensuring its liquidity stability in stressed scenarios.

HSBC Hong Kong Deposit and Loan Product Introduction

1. Deposit products

Current Account

• interest rate: The interest rate for the basic current account is lower (around 0.001%-0.01%), but integrated accounts such as "HSBC One" can enjoy a tiered interest rate (up to 1%+).

• Features:

  • funds can be deposited and withdrawn at any time, suitable for daily cash flow management.

  • Some Premium accounts (e.g. Premier) are exempt from the minimum balance requirement.

1. Time Deposit<

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2. interest rate (2024 reference):

   • HKD CD: 1.8% for 1 month, 2.3% for 3 months, 3.5% for 12 months, USD

   • CD: 4.2% for 3 months, 4.8% for 12 months (minimum deposit of US$10,000).

3. Features:

   • "New Fund Offer": Additional +0.5% interest rate markup for new fundsFlexible

   • Time Deposit: Some products allow early withdrawal based on current interest rate

4. High Yield Savings Account (Savings+)

   • Interest rate: 0.5% of the base interest rate + Reward for meeting the target (up to 3.5% if you complete the specified transaction)

   • Requirements: Salary must be bound to the account/

5. HSBC Premier CD

   • minimum deposit amount: HK$500,000 / foreign currency equivalent

   • interest rate: 0.3%-0.8% higher than ordinary fixed deposit (e.g. up to 4.2% for 12 months)

   • Currency selection: Support multi-currency products such as HKD/USD/RMB

2. Loan products

1. mortgage

   loan

   interest

   • rate scheme:

     • H press: H+1.2% (capped rate P-2.25%)

     • P press: P-2.5% (P=5.875%)

     Fixed

     • rate mortgage: fixed 2.75% for the first year (2024 promotion product).

   • Loan-to-value ratio:

     • up to 90% (first home) / 80% (non-first home)

     • up to 80% of pre-sale

   • repaymentInnovation:

     • "Mortgage Holiday": Flexible repayment of principal repayment for up to 6 months

     • : The repayment cycle of the car loan can be adjusted at any time<

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3. interest rate range : 2.99%-6.5% (depending on loan term)

4. Special offer:

   • EV loan interest rate plus -0.5%

   • up to 7 years repayment period

5. Fast approval: 1 hour pre-approval is available if the documents are complete

6. Personal Line of Credit ("Money+" Loan)

   • Interest rate: from 3.9% per annum (the actual interest rate depends on credit score)

   • Limit: up to 2 million or 18 times of monthly salary

   • Flexible terms:

     • repayment period: 1-7 years, no

     • penalty interest for early repayment

     of your choice

3. Digital Service Highlights

• intelligent deposit management: APP sets the "automatic rollover" function, and the current balance exceeds the set value of the automatic transfer of time deposit

• and loan self-service tool: online simulation stress test, Cross-border service to calculate the contribution amount under different interest rate schemes in real time

• : Mainland and Hong Kong accounts are linked, and the preferential interest rate for RMB time deposits (e.g. 2.8% for 3 months) is supported

(Note: The specific terms of all products are subject to the latest announcement of the bank, and the interest rate will be adjusted according to market fluctuations.) High-end customers can enjoy customized deposit and loan solutions. <

span style="font-size: 18px" > quality of customer service

HSBC's customer service channels include a 24/7 hotline, live chat and social media support (e.g. quick response via Platform X). Its Hong Kong customer service is known for its efficiency, with an average response time of 1-2 minutes, and complex issues are usually resolved within 24 hours. User satisfaction scores are high (around 85%) and complaint rates are low, mainly focusing on cross-border transfer fees and loan approval times. HSBC offers multi-language support, including English, Cantonese, Mandarin and some Southeast Asian languages, making it ideal for cross-border customers and expatriates in Hong Kong. For high-end customers, HSBC's Premier and Jade services offer a dedicated relationship manager for faster response times and more personalised service.

security measures

HSBC excels in the security of funds and data. Hong Kong's deposit protection scheme provides customers with up to HK$500,000 in deposits, while HSBC uses real-time transaction monitoring and multi-factor authentication technologies such as two-factor authentication and biometrics to prevent fraud. In terms of data security, HSBC is ISO 27001 certified for information security management, demonstrating its high standards of data protection. In recent years, HSBC has reported no major data breaches, and its global cybersecurity team has continued to upgrade its defenses to ensure the security of customer information.

featured services and differentiations

HSBC offers tailor-made services for market segments. For example, student accounts are exempt from management fees and offer a low-threshold credit card, which is popular with younger customers; Exclusive wealth management products for the elderly focus on low risk and stable income, combined with health insurance plans. Green finance is a highlight for HSBC, with its ESG investment products, such as green bonds and sustainable funds, attracting socially responsible investors. For high-net-worth clients, HSBC's Global Private Banking threshold is US$5 million, providing customised wealth management and cross-border asset allocation services, especially for clients who need to manage assets in multiple countries.

market position and accolades

HSBC is one of the world's largest banks by assets, ranking 7th in the global banking rankings in 2024 and the undisputed leader in the Asia-Pacific region. Its Hong Kong subsidiary is the largest commercial bank in Hong Kong, with a stable market share. HSBC has won numerous awards, such as being named "Best Bank in Asia" by The Banker in 2023, and has won several awards for its digital transformation and green finance innovation, such as "Best Sustainable Finance Bank". These accolades not only highlight HSBC's position in the industry, but also reflect its continuous efforts in innovation and customer service.

HSBC's long history, strong financial strength and global service network make it an evergreen in the banking industry. Whether you're a casual client looking for a stable deposit or a high-net-worth individual in need of sophisticated cross-border financial services, HSBC offers reliable and diverse solutions that are truly customer-centric.