Below is a comprehensive analysis of ICRYPEX, a cryptocurrency exchange, based on the requested criteria. The analysis incorporates available information from online complaints, risk assessments, website security, WHOIS data, IP and hosting details, social media presence, red flags, regulatory status, and user precautions, with a focus on the official website (https://www.icrypex.com/). Note that some information may be limited due to the scope of accessible data, and critical evaluation has been applied to avoid uncritical acceptance of sources.

1. Online Complaint Information ¶

Online complaints provide insight into user experiences and potential issues with ICRYPEX. Key sources include Trustpilot, Xolvie, and other review platforms.

• Trustpilot Reviews ():
• Limited Reviews: Only 5 customer reviews are reported, indicating a small sample size, which may not fully represent user sentiment.
• Negative Feedback:
• Order Placement Restrictions: One user complained about a 1-minute order placement limit, which they found restrictive in volatile crypto markets, potentially leading to missed trading opportunities.
• High Commissions: Commissions are reportedly near 0.4% (including VAT), which the user deemed excessive compared to competitors.
• Poor Customer Service: Complaints include unresponsive email support, ignored developer issues, and excessive phone calls (3-4 calls wasting 30-35 minutes) despite requests for written communication.
• API Issues: API users noted unreliable order books and temporary account suspensions without clear justification, leading to financial losses.
• Spam Calls: Users reported annoying spam calls despite opting out of consultancy services.
• Recommendation: The reviewer advised sticking to more reliable exchanges and withdrew all assets from ICRYPEX, indicating distrust.
• Xolvie Complaints ():
• Price Discrepancies: A user reported significant buy/sell price differences (e.g., market price of 3.70 for Gau coin vs. an offered sell price of 2.90), suggesting potential unfair pricing practices beyond standard commissions.
• Customer Service Issues: Another user submitted a request to update their phone number with required documentation but received no response, even after follow-up.
• Mixed Experiences: One user was initially satisfied but later dissatisfied after a customer representative’s advice led to suboptimal trading decisions (e.g., selling Avax at a loss).
• Lack of Brand Engagement: ICRYPEX has not created a profile on Xolvie or responded to complaints, indicating poor customer engagement on this platform.
• General Observations:
• Complaints focus on operational restrictions, high fees, poor customer support, and pricing transparency. These issues suggest potential operational inefficiencies or user-unfriendly policies.
• The small number of reviews limits the ability to generalize, but the consistency of complaints about customer service and pricing raises concerns.

2. Risk Level Assessment ¶

Risk level assessments are based on expert reviews, user feedback, and platform metrics.

• Traders Union Review ():
• TU Overall Score: ICRYPEX received a low score of 2.59/10, indicating high risk. The review suggests that most clients are dissatisfied, and expert Anton Kharitonov does not recommend trading with ICRYPEX.
• Key Risks:
• Limited fiat currency support (primarily Turkish lira), which may restrict accessibility for international users.
• Lack of leverage, which may deter advanced traders but reduces risk for novices.
• Evolving additional services (e.g., staking, farming) may lack maturity or reliability.
• Insufficient educational resources, making it less suitable for beginners.
• Positive Aspects:
• Reasonable fees (0.25% for makers, 0.35% for takers, reducible with volume).
• Advanced security measures and a user-friendly interface.
• 24/7 client support (though effectiveness is questioned based on complaints).
• CoinPaprika Confidence Score ():
• ICRYPEX has a 65.95% confidence score, suggesting moderate trust in its operations. This score is based on trading volume, liquidity, and market activity.
• Reported 24-hour trading volume is $33.9M, with an estimated real volume of $29.8M, indicating potential wash trading or inflated metrics, a common issue in crypto exchanges.
• General Risk Indicators:
• The low TU score and user complaints about account suspensions and pricing suggest operational risks.
• Limited regulatory transparency (discussed below) increases the risk of potential mismanagement or lack of oversight.
• The platform’s focus on Turkey (97% of traffic from Turkey, per) may limit its appeal and expose it to regional regulatory or economic risks.

3. Website Security Tools ¶

Website security is critical for a cryptocurrency exchange to protect user data and funds.

• SSL Certificate ():
• ICRYPEX has a valid SSL certificate issued by Google Trust Services, expiring on November 29, 2024. This ensures encrypted connections, a standard security measure.
• No reported SSL-related issues, aligning with industry expectations for secure websites.
• Gridinsoft Analysis ():
• Safety Status: ICRYPEX is flagged as safe by Gridinsoft Anti-Malware, with no known malware or phishing issues.
• Low Traffic Rank: The website ranks relatively low in traffic (272,220 globally, per), which may indicate limited visibility. While not inherently malicious, low-traffic domains can be less monitored, requiring user caution.
• URL Shortening: The website uses URL shortening services, which can be legitimate but also pose risks if misused to obscure malicious links. No evidence of misuse was found, but users should verify links before clicking.
• Google Safe Browsing and Symantec ():
• ICRYPEX is deemed safe by Google Safe Browsing and Symantec, with no reported security threats.
• The website is not optimized for mobile devices, which may affect user experience but does not directly impact security.
• Potential Concerns:
• Minor technical issues were noted (e.g., unnecessary “type” attribute in JavaScript resources, invalid “onfocusout” attribute in forms) (). These are unlikely to pose significant security risks but suggest room for improved web development practices.

4. WHOIS Lookup ¶

WHOIS data provides information about domain registration and ownership.

• WHOIS Details ():
• Domain Name: icrypex.com
• Registrar: FBS Inc. (based in Turkey)
• Registration Date: March 13, 2018
• Expiry Date: March 13, 2028
• Updated Date: March 20, 2020
• Name Servers: marvin.ns.cloudflare.com, sureena.ns.cloudflare.com
• Domain Status: OK (active)
• Registrar Contact: [email protected], +90.8502000444
• Owner Information: Unknown (likely redacted for privacy, common for legitimate domains).
• Analysis:
• The domain has been active for over 6 years, a positive indicator of longevity and stability ().
• Registration through a Turkish registrar aligns with ICRYPEX’s primary market (Turkey).
• Redacted owner information is standard but limits transparency. No red flags arise from the WHOIS data itself.

5. IP and Hosting Analysis ¶

IP and hosting details reveal the technical infrastructure of the website.

• Hosting Provider ():
• Provider: Cloudflare, Inc. (US-based, AS13335)
• Service: ICRYPEX is hosted by Cloudflare, a reputable provider known for DDoS protection, CDN services, and security features.
• Cloudflare Abuse Reporting: Available via https://www.cloudflare.com/abuse, ensuring a mechanism to address hosting-related issues.
• IP Details:
• Specific IP addresses are not provided in the data, but Cloudflare’s infrastructure typically uses a distributed network, enhancing reliability and security.
• No reported hosting-related security incidents.
• Analysis:
• Cloudflare is a trusted hosting provider, reducing risks of server vulnerabilities or downtime.
• The use of Cloudflare’s name servers (marvin.ns.cloudflare.com, sureena.ns.cloudflare.com) supports robust DNS management.

6. Social Media Presence ¶

Social media activity can indicate a platform’s engagement and reputation.

• Available Data:
• No specific social media metrics (e.g., follower count, engagement rates) were provided in the sources.
• CoinPaprika () references social media as part of exchange statistics, but no detailed analysis is available.
• Inferred Observations:
• ICRYPEX likely maintains social media accounts (e.g., Twitter, Telegram, common for crypto exchanges) to share updates and engage users.
• The lack of social media complaints or red flags in the provided data suggests no major controversies, but also indicates limited visibility in the sources.
• The claim by El Salvador’s President Nayib Bukele about Bitcoin’s price increase was shared on social media with 3.5M followers, as noted on ICRYPEX’s website (), suggesting ICRYPEX leverages high-profile social media content to attract attention.
• Potential Risks:
• Without direct analysis, it’s unclear if ICRYPEX’s social media presence is robust or if it faces criticism on these platforms. Users should verify official accounts to avoid scams impersonating ICRYPEX.

7. Red Flags and Potential Risk Indicators ¶

Red flags are critical for assessing the trustworthiness of a broker.

• Operational Red Flags:
• Order Restrictions: The 1-minute order placement limit () is unusual for a crypto exchange and may hinder trading in fast-moving markets.
• High Fees: Commissions near 0.4% () are higher than some competitors (e.g., Binance, Kraken), potentially eroding profits.
• Price Discrepancies: Significant buy/sell spreads (e.g., 3.70 vs. 2.90 for Gau coin) () suggest potential market manipulation or lack of liquidity.
• Account Suspensions: Temporary suspensions without clear justification () raise concerns about operational transparency.
• Customer Service Red Flags:
• Unresponsive email support and excessive phone calls () indicate poor customer service practices.
• Lack of engagement on complaint platforms like Xolvie () suggests ICRYPEX may not prioritize user feedback.
• Regulatory Red Flags:
• While ICRYPEX claims to be EU-licensed (,), no specific regulatory body (e.g., CySEC, FCA) or license number is provided in the sources, limiting verification.
• The Traders Union review () labels ICRYPEX as high-risk, potentially due to unclear or low-tier regulation.
• Other Risk Indicators:
• Low Traffic Rank: The website’s low traffic rank (,) may indicate limited user adoption, which could correlate with lower liquidity or operational scale.
• API Reliability: API users reported unreliable order books (), which could affect automated trading strategies.
• URL Shortening: Use of URL shortening services () introduces a minor risk of link obfuscation, though no malicious activity is confirmed.

8. Website Content Analysis ¶

Analyzing the content on https://www.icrypex.com/ provides insight into its offerings and transparency.

• Claims and Offerings (,):
• EU-Licensed Platform: ICRYPEX markets itself as an EU-licensed cryptocurrency exchange offering trading, buying, and staking services.
• Security and Support: Emphasizes advanced security measures, 24/7 customer support, and a user-friendly interface.
• Transparency: Claims to be a “fast, secure, and transparent” exchange.
• News and Updates ():
• The website publishes a daily bulletin covering crypto market trends (e.g., JPMorgan’s Bitcoin price target, Deloitte’s survey on Indian crypto adoption, El Salvador’s Bitcoin stance).
• This content aims to position ICRYPEX as a knowledgeable player but may also serve as marketing to attract users.
• Potential Issues:
• The lack of specific regulatory details (e.g., license number, issuing authority) on the website reduces transparency.
• Claims of 24/7 support conflict with user complaints about unresponsive service (,).
• The website’s mobile optimization is poor (), potentially affecting user experience.

9. Regulatory Status ¶

Regulatory oversight is crucial for ensuring user protection and platform legitimacy.

• Claimed Status (,):
• ICRYPEX claims to be EU-licensed, which implies regulation by an EU financial authority. However, no specific regulator (e.g., ESMA, CySEC, BaFin) or license number is provided in the sources or on the website.
• Analysis:
• The absence of verifiable regulatory details is a significant concern, as legitimate brokers typically disclose their licensing information prominently.
• The Traders Union review () suggests ICRYPEX may be regulated by a low-tier authority or lack robust oversight, contributing to its high-risk rating.
• Turkey’s regulatory framework for crypto exchanges is evolving, and ICRYPEX’s focus on Turkish users () may mean it operates under local regulations, which may not align with EU standards.
• Comparison to Industry Standards:
• Reputable brokers like Interactive Brokers (,) provide clear regulatory details (e.g., FINRA, CIRO) and client protection mechanisms. ICRYPEX’s lack of transparency contrasts with this standard.

10. User Precautions ¶

To mitigate risks when using ICRYPEX, users should take the following precautions:

• Verify Regulatory Status:
• Contact ICRYPEX directly to request specific licensing details (e.g., regulator, license number) and verify with the relevant authority.
• Check EU or Turkish regulatory registries for ICRYPEX’s status.
• Due Diligence:
• Research user reviews on multiple platforms (e.g., Trustpilot, Xolvie, Reddit) to gauge consistent issues.
• Compare ICRYPEX’s fees, spreads, and features with competitors (e.g., Binance, Kraken, Coinbase).
• Security Practices:
• Enable two-factor authentication (2FA) and use a secure wallet for storing assets off the exchange.
• Avoid clicking shortened URLs unless verified as legitimate.
• Trading Precautions:
• Test the platform with small transactions to assess order execution, fees, and withdrawal processes.
• Be cautious of price discrepancies and verify market prices independently.
• Customer Service:
• Document all communications with ICRYPEX support and avoid sharing sensitive information over unverified channels.
• Report unresponsive support or suspicious activity to the platform and relevant authorities.
• Avoid Overreliance:
• Diversify trading across multiple reputable exchanges to reduce exposure to ICRYPEX-specific risks.

11. Potential Brand Confusion ¶

Brand confusion can arise from similar domain names or impersonation attempts, increasing the risk of scams.

• Similar Domains ():
• The source lists numerous domains resembling icrypex.com (e.g., icrypex.net, icrypex.org, ucrypex.com, icrypwx.com). These could be used for phishing or clone firm scams.
• Example: A user visiting “icrypwx.com” instead of “icrypex.com” might encounter a fraudulent site mimicking ICRYPEX.
• Clone Firm Scams (,):
• Scammers may impersonate ICRYPEX using similar logos, letterheads, or domain names to trick users into transferring funds to fraudulent accounts.
• Interactive Brokers’ warnings about clone scams highlight this as a common tactic in the financial industry, applicable to crypto exchanges like ICRYPEX.
• Mitigation:
• Always access ICRYPEX via the official website (https://www.icrypex.com/) and verify the URL.
• Be cautious of unsolicited communications claiming to be from ICRYPEX, especially those requesting funds or personal information.
• Check WHOIS data for suspicious domains and report potential clones to ICRYPEX and authorities.

12. Critical Evaluation and Summary ¶

ICRYPEX presents a mixed profile as a cryptocurrency exchange. Positive aspects include its longevity (6+ years), valid SSL certificate, Cloudflare hosting, and claimed EU licensing. However, significant concerns arise from user complaints, operational restrictions, and lack of regulatory transparency.

• Strengths:
• Secure infrastructure (Cloudflare, SSL).
• Reasonable trading fees (0.25%-0.35%, reducible).
• Diverse offerings (trading, staking, farming).
• Weaknesses:
• High-risk rating (2.59/10 by Traders Union).
• User complaints about order restrictions, high commissions, price discrepancies, and poor customer service.
• Unclear regulatory status, with no verifiable EU license details.
• Limited traffic and user adoption, potentially indicating low liquidity.
• Lack of engagement on complaint platforms like Xolvie.
• Risk Level: High
• The combination of operational issues, user dissatisfaction, and regulatory ambiguity suggests ICRYPEX is a high-risk platform, particularly for users prioritizing transparency and reliability.
• While not flagged as a scam, the red flags (e.g., pricing issues, account suspensions) warrant caution.
• Recommendations:
• Users should approach ICRYPEX with caution, conducting thorough due diligence and starting with small transactions.
• Consider established alternatives (e.g., Binance, Coinbase) with stronger regulatory oversight and user trust.
• Monitor ICRYPEX’s regulatory status and user feedback for improvements before committing significant funds.

13. Limitations and Notes ¶

• Data Limitations: The analysis is based on available sources, which may not capture all user experiences or recent developments. Social media analysis is limited due to lack of specific metrics.
• Critical Perspective: While ICRYPEX claims EU licensing, the lack of verifiable details and user complaints challenge its credibility. The crypto industry’s regulatory complexity requires skepticism of unverified claims.
• Dynamic Nature: The crypto market and ICRYPEX’s operations may evolve, so users should check for updates beyond April 24, 2025. For further inquiries or to challenge ICRYPEX’s trust score, contact the platform directly or refer to review platforms like Gridinsoft (). If you suspect fraudulent activity, file complaints with regulatory authorities or services like Scams Report ().

This analysis aims to provide a balanced, evidence-based assessment while addressing all requested criteria. Let me know if you need further details or specific follow-ups!