Below is a comprehensive analysis of ePlanet Brokers LTD based on the requested criteria, including online complaint information, risk assessment, website security, WHOIS lookup, IP and hosting analysis, social media presence, red flags, regulatory status, user precautions, and potential brand confusion. The analysis draws on available information, critically evaluates the data, and highlights potential concerns while maintaining a neutral and evidence-based perspective.

1. Online Complaint Information ¶

• Sources Reviewed: Trustpilot, WikiFX, Forex Peace Army, BrokerProfile, and other review platforms.
• Positive Feedback:
• Trustpilot reviews (4-star rating based on 25–29 reviews) praise ePlanet Brokers for responsive customer support, low commissions, low spreads, fast money transfers, and accessibility for Iranian traders using local currencies. Users highlight 24/7 support in English, Arabic, and Farsi, as well as accurate charts and active social media presence.
• WikiFX includes positive user comments about professional and prompt service, quick account verification, and mature business/technology with strong risk control.
• Forex Peace Army notes good customer service, particularly from account managers, and refunds for issues like feed disruptions.
• Negative Feedback:
• A significant complaint on WikiFX alleges that ePlanet Brokers is a scam, claiming a user made a $4,000 profit from a $100 deposit but had their funds taken and account blocked.
• Trustpilot includes a review mentioning high spreads that occasionally lead to losses, despite satisfaction with support and market news.
• Forex Peace Army reports issues with feed disruptions during critical trading times, which, while refunded, reduce trading reliability.
• BrokerProfile raises serious concerns, labeling ePlanet Brokers as a potential scam due to its offshore regulation and discrepancies in its operational base (see Regulatory Status).
• Analysis: The mixed reviews suggest a polarized user experience. Positive feedback focuses on usability and support, particularly for specific demographics (e.g., Iranian traders), but serious allegations of fund misappropriation and operational issues raise concerns. The scam complaint on WikiFX is a significant red flag, though it lacks corroboration from multiple sources. The high spread issue and feed disruptions indicate potential operational weaknesses.

2. Risk Level Assessment ¶

• Trading Risks:
• ePlanet Brokers emphasizes that 63–66% of retail investor accounts lose money when trading CFDs due to leverage, a standard warning in the industry but indicative of high financial risk.
• The broker offers high leverage, which can amplify both gains and losses, making it unsuitable for inexperienced traders without proper risk management.
• Operational Risks:
• Offshore regulation (see Regulatory Status) increases risk due to potentially weaker oversight compared to Tier-1 regulators (e.g., FCA, ASIC).
• Allegations of fund misappropriation and account blocking suggest potential operational or ethical risks.
• Limited transparency on the website regarding fees, withdrawal processes, and detailed regulatory compliance raises concerns about operational integrity.
• Risk Level: High. The combination of offshore regulation, serious scam allegations, and operational issues (e.g., high spreads, feed disruptions) indicates a high-risk broker, particularly for traders prioritizing fund security and regulatory protection.

3. Website Security Tools ¶

• SSL/TLS Encryption:
• The website (https://eplanetbrokers.com/) uses HTTPS, indicating SSL/TLS encryption, which is standard for protecting data in transit.
• No specific details are provided about the SSL certificate provider or encryption strength (e.g., 256-bit AES), but the presence of HTTPS suggests basic security.
• Security Protocols:
• ePlanet Brokers claims to use “advanced encryption and security protocols” to protect traders’ data and capital, but no specifics (e.g., two-factor authentication, cold storage for funds) are disclosed.
• The lack of detailed security information on the website is a concern, as reputable brokers typically provide transparency about measures like segregated accounts or cybersecurity certifications.
• Vulnerabilities:
• No public reports of data breaches or hacking incidents were found, but the absence of detailed security disclosures limits confidence in the platform’s robustness.
• WikiFX notes that the website lacks important information, which could hinder traders’ ability to assess security measures.
• Analysis: The website meets basic security standards with HTTPS, but the lack of transparency about additional security measures (e.g., fund segregation, cybersecurity audits) is a red flag. Traders should verify security practices directly with the broker before depositing funds.

4. WHOIS Lookup ¶

• Domain Information:
• Domain: eplanetbrokers.com
• Registrar: GoDaddy.com, LLC
• Registered: Not explicitly stated in the provided data, but the website has been active since at least 2022 based on reviews and Crunchbase data.
• Registrant: Contact information is hidden, redirecting to GoDaddy’s WHOIS page for the domain holder. This is common for privacy protection but reduces transparency.
• Analysis: The use of GoDaddy and hidden registrant details is standard but limits insight into the company’s ownership. The domain’s relatively recent activity (since 2022) aligns with the broker’s establishment, but the lack of public WHOIS data raises minor transparency concerns.

5. IP and Hosting Analysis ¶

• Hosting Provider:
• Specific hosting details (e.g., provider, server location) are not provided in the referenced data.
• The website’s physical address is listed as Sofia, Bulgaria, but the company is regulated in Comoros, suggesting possible distributed infrastructure.
• IP Analysis:
• No IP address or geolocation data is available from the provided sources.
• The server’s location could impact latency for traders, but without data, this cannot be assessed.
• Analysis: The lack of hosting and IP information prevents a thorough evaluation. Reputable brokers often disclose server locations or use well-known providers (e.g., AWS, Cloudflare) to ensure reliability. Traders should inquire about server infrastructure to assess performance and security.

6. Social Media Presence ¶

• Activity:
• ePlanet Brokers is active on social media, as noted in Trustpilot reviews, which praise its engagement.
• The broker operates “ePlanet Markets,” a Persian-speaking media outlet providing real-time news, technical, and fundamental analysis.
• Content:
• Social media likely includes market updates, promotions, and educational content, aligning with the broker’s focus on community engagement and trader education.
• No specific platforms (e.g., Twitter, Telegram) or follower counts are mentioned, limiting the ability to assess reach or authenticity.
• Red Flags:
• No reports of fake followers or suspicious social media activity were found, but the focus on Persian-speaking audiences may indicate a targeted demographic, potentially limiting global credibility.
• Analysis: The active social media presence is a positive sign of engagement, particularly for Persian-speaking traders. However, without details on platforms or content quality, it’s unclear how robust or trustworthy the social media strategy is. Traders should verify the authenticity of social media accounts to avoid phishing or impersonation scams.

7. Red Flags and Potential Risk Indicators ¶

• Offshore Regulation:
• ePlanet Brokers is regulated by the Mwali International Services Authority (MISA) in Comoros, an offshore jurisdiction with less stringent oversight than Tier-1 regulators (e.g., FCA, ASIC). This is a major red flag, as offshore regulators often have limited enforcement power and weaker client protections.
• Operational Discrepancies:
• The company is registered in Comoros, has a physical address in Sofia, Bulgaria, and is owned by a Turkish resident. BrokerProfile notes that operating from Bulgaria while regulated in Comoros suggests avoidance of stricter Bulgarian/EU regulations, a significant red flag.
• Scam Allegations:
• The WikiFX complaint about fund misappropriation and account blocking is a serious concern, though not widely corroborated.
• The Financial Commission warned that ePlanet Brokers may be involved in a “recovery room” scam, where fraudsters pose as regulators to charge fees for recovering lost funds, using a logo similar to FinaCom’s to appear legitimate.
• Lack of Transparency:
• WikiFX highlights the website’s lack of critical information on fees, withdrawal processes, and regulatory compliance, which undermines transparency and trust.
• High Spreads and Feed Issues:
• Complaints about high spreads and feed disruptions during critical times suggest operational inefficiencies that could harm traders.
• Targeted Demographics:
• The focus on Iranian traders and Persian-speaking media may indicate a niche market strategy, but it could also suggest targeting regions with fewer regulatory protections or less access to reputable brokers.
• Analysis: The offshore regulation, operational discrepancies, scam allegations, and transparency issues are significant red flags. The Financial Commission’s warning about potential fraud further escalates concerns. These factors collectively suggest a high-risk broker with questionable legitimacy.

8. Website Content Analysis ¶

• Content Overview:
• The website offers information on trading platforms (MetaTrader 5, cTrader), account types (ECN, ECN Pro, Standard, Gold Special), educational resources (ePlanet Times, tutorials), and market news.
• It emphasizes low spreads, fast execution, and client security, with tools like economic calendars and calculators.
• Promotions include deposit bonuses and competitions, which are common but can entice inexperienced traders into risky investments.
• Risk Warnings:
• The website includes standard risk disclosures about CFDs and leverage, stating that 63–66% of retail accounts lose money.
• It advises consulting independent financial advisors and assessing risk tolerance, which is responsible but generic.
• Transparency Issues:
• Key details (e.g., fee structures, withdrawal times, segregated account policies) are not prominently displayed, as noted by WikiFX.
• The website’s focus on bonuses and low spreads may oversell benefits while downplaying risks.
• Analysis: The website provides standard content for a forex broker but lacks depth in critical areas like fees and compliance. The emphasis on bonuses and competitions could mislead novice traders, and the transparency issues align with broader concerns about operational integrity.

9. Regulatory Status ¶

• Registration and License:
• ePlanet Brokers LTD is registered in Fomboni, Island of Mohéli, Comoros Union, with IBC number HY00923038 and Brokerage License number T2023372 under the International Companies Act 2006.
• It is regulated by the Mwali International Services Authority (MISA), an offshore regulator. WikiFX has validated the license’s legitimacy but notes that MISA is less stringent than Tier-1 regulators.
• Operational Discrepancy:
• The company’s physical address is in Sofia, Bulgaria, but it is not regulated by Bulgarian or EU authorities (e.g., Bulgarian National Bank, ESMA). This suggests intentional offshore operation to avoid stricter regulations, a major red flag.
• Additional Registration:
• ePlanet Brokers LTD is registered in London, UK, with Companies House (incorporated April 14, 2023), but this appears to be a corporate registration, not a financial regulatory license.
• Analysis: The offshore regulation by MISA is a significant concern, as it offers limited client protections compared to Tier-1 jurisdictions. The discrepancy between the Bulgarian address and Comoros regulation strongly suggests regulatory avoidance, undermining credibility. The UK registration is irrelevant to financial regulation, as the broker does not appear to be authorized by the FCA.

10. User Precautions ¶

To mitigate risks when considering ePlanet Brokers, users should:

1. Verify Regulatory Status: Confirm the MISA license directly with the regulator and understand its limitations compared to Tier-1 regulators.
2. Start with a Demo Account: Test the platform with a demo account to assess execution, spreads, and reliability without risking funds.
3. Deposit Minimal Funds: If trading, start with a small deposit to limit exposure until the broker’s reliability is proven.
4. Document Interactions: Keep records of all communications, transactions, and terms to support potential disputes or complaints.
5. Research Complaints: Investigate scam allegations (e.g., WikiFX, Financial Commission) and seek independent reviews beyond Trustpilot, which may be skewed by solicited reviews.
6. Avoid Bonuses: Be cautious of deposit bonuses, as they often come with restrictive withdrawal conditions.
7. Consult Advisors: Seek advice from independent financial advisors to assess suitability based on risk tolerance and experience.
8. Check Withdrawal Processes: Request clear information on withdrawal fees, times, and conditions before depositing funds.
9. Monitor Social Media: Verify the authenticity of ePlanet’s social media accounts and be wary of overly promotional content.
10. Use Secure Payment Methods: Prefer payment methods with buyer protection (e.g., credit cards) over cryptocurrencies or unregulated services like Perfect Money.

11. Potential Brand Confusion ¶

• Similar Names:
• ePlanet Soft: A Jaipur, India-based IT solutions company offering website development and analytics services. It has no apparent connection to ePlanet Brokers but shares a similar name, which could cause confusion.
• Electroplanet: A Ukrainian electronics retailer (electroplanet.com.ua) with no relation to ePlanet Brokers. Its domain has a low Tranco ranking and is hosted in a high-risk country, but the unrelated nature minimizes confusion risk.
• FinaCom Impersonation:
• The Financial Commission warned that ePlanet Brokers may be using a logo similar to FinaCom’s to falsely imply legitimacy, a serious concern for brand confusion and potential fraud.
• Analysis: The similarity with ePlanet Soft is minor due to different industries and geographies, but the FinaCom logo issue is a significant red flag, suggesting intentional misrepresentation to deceive traders. Users should verify the broker’s identity and avoid assuming affiliations with reputable organizations.

12. Overall Assessment and Recommendations ¶

• Summary:
• Strengths: Responsive customer support, low spreads for certain accounts, accessibility for Iranian traders, and active social media presence.
• Weaknesses: Offshore regulation, serious scam allegations, operational discrepancies (Bulgaria vs. Comoros), transparency issues, high spreads in some cases, and feed disruptions.
• Red Flags: Offshore regulation, potential regulatory avoidance, FinaCom impersonation warning, and fund misappropriation complaints.
• Risk Level: High, due to regulatory weaknesses, scam allegations, and operational concerns.
• Recommendation: Exercise extreme caution with ePlanet Brokers. The offshore regulation, serious allegations, and transparency issues outweigh the positive reviews, which may be skewed or limited to specific demographics. Consider reputable brokers regulated by Tier-1 authorities (e.g., FCA, ASIC, CySEC) for stronger client protections. If proceeding, use a demo account, deposit minimal funds, and thoroughly vet withdrawal processes and terms.
• Further Research: Contact MISA to verify the license, request detailed fee and withdrawal policies, and monitor platforms like Forex Peace Army for updated reviews. Avoid relying solely on Trustpilot due to potential review manipulation.

Notes ¶

• This analysis is based on information available as of April 23, 2025, and may not reflect recent developments. Traders should conduct ongoing due diligence.
• The serious allegations (e.g., scam complaints, FinaCom warning) require further investigation, as they are not universally corroborated but are concerning enough to warrant caution.
• For additional insights, users can download the WikiFX mobile app or visit www.wikifx.com to compare brokers. If you need further details or specific aspects analyzed (e.g., deep dive into social media accounts, fee structures), please let me know!