Below is a comprehensive analysis of Clear Corretora, a Brazilian brokerage firm, based on the provided criteria: online complaint information, risk level assessment, website security tools, WHOIS lookup, IP and hosting analysis, social media, red flags, potential risk indicators, website content analysis, regulatory status, user precautions, and potential brand confusion. The official website of Clear Corretora is https://corretora.clear.com.br/.

1. Online Complaint Information ¶

• Source: Reclame Aqui (Brazil’s leading consumer complaint platform)
• Clear Corretora is listed on Reclame Aqui, where consumers can post complaints and evaluate the company’s reliability.
• Specific complaint details are not fully disclosed in the provided data, but the platform allows users to report issues, resolve disputes, and rate the company’s responsiveness.
• Recent X posts indicate user dissatisfaction with Clear Corretora’s Home Broker platform, describing it as unreliable (“vagalume: ora funciona, ora apaga” – meaning it flickers on and off) and criticizing automated customer service responses.
• Another X post references a fraudulent phone call linked to Clear Corretora and its parent company, XP Investimentos, suggesting potential issues with client data security or third-party misuse.
• Analysis: While Clear Corretora is actively engaged on complaint platforms, user feedback highlights operational issues with the trading platform and potential security concerns. The volume and resolution rate of complaints are unclear from the data, but negative sentiment on X suggests some level of customer dissatisfaction.

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2. Risk Level Assessment ¶

• Regulatory Oversight
• Clear Corretora operates in an unregulated environment, lacking oversight from major financial regulators such as FCA, ASIC, or CYSEC. WikiFX notes: “No valid regulatory information, please be aware of the risk!”
• The lack of regulation increases the risk of market manipulation, unfair trading practices, and limited investor protection.
• Operational History
• Clear Corretora has been operating for 2–5 years (as of the WikiFX review), which is relatively short compared to established brokers. A shorter track record may indicate higher risk due to untested resilience in volatile markets.
• Fraudulent Activity Concerns
• The X post about a fraudulent call linked to Clear Corretora raises concerns about potential data breaches or misuse of client information, which could elevate the risk profile.
• Risk Level: Moderate to High
• The absence of regulatory oversight, coupled with user-reported issues and potential security concerns, suggests a moderate-to-high risk level for investors. However, its affiliation with XP Inc., a reputable Brazilian financial group, may mitigate some risks.

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3. Website Security Tools ¶

• SSL/TLS Encryption
• The official website (https://corretora.clear.com.br/) uses HTTPS, indicating the presence of an SSL/TLS certificate, which encrypts data transmitted between the user and the server.
• This is a standard security measure for financial websites to protect sensitive information like login credentials and financial transactions.
• Additional Security Features
• Clear Corretora’s tech stack includes tools like Google Tag Manager, Akamai mPulse, and jQuery, which are commonly used for website performance and analytics but do not directly indicate advanced security measures (e.g., two-factor authentication or DDoS protection).
• No specific information is available about additional security tools like Web Application Firewalls (WAF), intrusion detection systems, or regular security audits.
• Analysis: The website employs basic security measures (HTTPS), but there is no evidence of advanced protections. Given the financial nature of the platform, users should verify the presence of robust security features like 2FA and regular vulnerability assessments.

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4. WHOIS Lookup ¶

• Domain Information:
• Domain: corretora.clear.com.br
• Registrar: Likely registered through a Brazilian registrar, as it uses the .br country code top-level domain (ccTLD).
• Registration Details: WHOIS data for .br domains is often restricted due to Brazil’s data privacy regulations (LGPD). Public WHOIS lookup may not reveal detailed registrant information.
• Domain Age: The domain is associated with Clear Corretora, founded in 2012, suggesting the website has been operational for over a decade.
• Analysis: The domain is legitimate and tied to Clear Corretora’s brand. The .br extension aligns with its Brazilian operations, and the long domain age adds credibility. However, restricted WHOIS data limits transparency about ownership.

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5. IP and Hosting Analysis ¶

• Hosting Provider:
• No specific IP or hosting provider details are provided in the data. However, Clear Corretora’s tech stack includes Akamai mPulse, suggesting the use of Akamai’s content delivery network (CDN) for website performance and security.
• Akamai is a reputable CDN provider that offers DDoS protection and traffic optimization, indicating a professional hosting setup.
• IP Geolocation:
• The website is likely hosted in Brazil or a nearby region to serve its primary market, but no exact IP data is available.
• Analysis: The use of Akamai suggests a reliable hosting infrastructure with some level of security. However, without detailed IP or server information, it’s difficult to assess vulnerabilities like shared hosting risks or server location security.

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6. Social Media Presence ¶

• Official Channels
• Clear Corretora has a LinkedIn profile and is active on Facebook, with 162,440 likes and 374 talking about the page.
• The Facebook page emphasizes its zero-brokerage fee model and focus on variable income trading, aligning with its brand messaging.
• User Sentiment on X
• Recent X posts reflect negative sentiment, with users complaining about platform reliability and fraudulent calls linked to Clear Corretora or XP Investimentos.
• These posts suggest potential issues with customer service and data security, which could harm the brand’s reputation on social media.
• Analysis: Clear Corretora maintains an active social media presence, particularly on Facebook, which enhances its visibility. However, negative feedback on X indicates areas of concern that could impact trust among prospective clients.

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7. Red Flags ¶

• Lack of Regulation
• Operating without oversight from recognized financial regulators is a significant red flag, as it limits investor protections and transparency.
• User Complaints
• Complaints about platform reliability (e.g., Home Broker issues) suggest operational inefficiencies that could affect trading performance.
• Potential Fraudulent Activity
• The reported fraudulent call linked to Clear Corretora raises concerns about client data security or third-party misuse, which is a serious red flag.
• Short Operational History
• A 2–5-year operational history (as per WikiFX) is relatively short, increasing the risk of untested stability.

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8. Potential Risk Indicators ¶

• Unregulated Environment
• The lack of regulatory oversight increases the risk of financial misconduct or inadequate dispute resolution mechanisms.
• Data Security Concerns
• Reports of fraudulent calls suggest potential vulnerabilities in client data handling or third-party partnerships.
• Platform Reliability
• User complaints about the Home Broker’s intermittent functionality indicate technical risks that could disrupt trading activities.
• Market Focus
• Clear Corretora’s focus on variable income products (e.g., day trading, mini-contracts) caters to high-risk, speculative trading, which may not suit all investors.

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9. Website Content Analysis ¶

• Content Overview
• The website (https://corretora.clear.com.br/) promotes Clear Corretora as Brazil’s first zero-brokerage fee broker, offering day trading, swing trading, mini-contracts, options, and fixed-income products.
• It highlights robust technology, multiple trading platforms (e.g., MetaTrader 5, Profit Trader Clear, Tryd Trader), and educational resources like analytics, courses, blogs, and webinars.
• The site emphasizes its affiliation with XP Inc., a major Brazilian financial group with nearly 300 billion BRL under custody and over 1 million active clients.
• Transparency:
• The website provides a cost table, clarifying that some operations may incur fees despite the zero-brokerage claim.
• It mentions compliance with Brazilian regulations (Banco Central do Brasil, CVM, BSM) and membership in B3, Brazil’s stock exchange.
• Analysis: The website is professionally designed and transparent about costs and affiliations. However, the emphasis on high-risk trading products and the lack of explicit regulatory licenses (beyond Brazilian compliance) may concern cautious investors.

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10. Regulatory Status ¶

• Brazilian Regulation
• Clear Corretora is a brand under XP Investimentos CCTVM S.A., a financial institution authorized by the Banco Central do Brasil and a member of B3.
• It is subject to regulations and audits by the Banco Central, CVM (Brazil’s securities regulator), and BSM (B3’s market supervision body).
• International Regulation
• No evidence of oversight by international regulators (e.g., FCA, ASIC, CYSEC), as noted by WikiFX’s warning about the lack of valid regulatory information.
• Analysis: While Clear Corretora operates within Brazil’s regulatory framework, the absence of international regulatory licenses limits its credibility for global investors. Brazilian oversight provides some assurance, but it may not match the rigor of top-tier regulators.

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11. User Precautions ¶

• Verify Regulation:
• Confirm Clear Corretora’s compliance with Brazilian regulators (CVM, Banco Central) before investing. Avoid relying solely on its XP Inc. affiliation.
• Secure Account Access:
• Enable two-factor authentication (if available) and use strong, unique passwords to protect your account.
• Monitor Complaints:
• Check platforms like Reclame Aqui for recent complaints and resolution rates to gauge reliability.
• Beware of Fraud:
• Be cautious of unsolicited calls or emails claiming affiliation with Clear Corretora. Verify communications through official channels (e.g., website or app).
• Understand Risks:
• Variable income products (e.g., day trading, mini-contracts) are high-risk. Ensure you understand the risks and fees before trading.
• Test Platform:
• Start with a small deposit to test the platform’s reliability, especially given user complaints about the Home Broker.

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12. Potential Brand Confusion ¶

• Clear vs. ClearCorrect
• ClearCorrect, a company offering invisible dental aligners, has been mistaken for Clear Corretora in complaint platforms like Reclame Aqui, where users report issues unrelated to brokerage services.
• This confusion could lead to misdirected complaints or reputational damage for Clear Corretora.
• Clear vs. CLEAR (Thomson Reuters)
• Thomson Reuters’ CLEAR software (for risk assessment and investigations) shares the “Clear” name, potentially causing confusion in searches or brand recognition, especially in financial or risk-related contexts.
• Analysis: The shared “Clear” name with unrelated companies (ClearCorrect, CLEAR by Thomson Reuters) poses a risk of brand confusion, particularly in online searches or complaint platforms. Clear Corretora’s distinct branding (e.g., corretora.clear.com.br) mitigates this to some extent, but users should verify the correct entity.

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Summary ¶

• Strengths:
• Affiliation with XP Inc., a major Brazilian financial group, adds credibility.
• Zero-brokerage fee model and multiple trading platforms (e.g., MetaTrader 5) are attractive for active traders.
• Active social media presence and educational resources enhance accessibility.
• Compliance with Brazilian regulations (Banco Central, CVM, BSM) provides some oversight.
• Weaknesses:
• Lack of international regulatory oversight increases risk.
• User complaints about platform reliability and potential data security issues (fraudulent calls) are concerning.
• Short operational history (2–5 years per WikiFX) and unregulated status limit long-term trust.
• Potential brand confusion with ClearCorrect and CLEAR (Thomson Reuters).
• Risk Level: Moderate to High due to the unregulated environment, user-reported issues, and potential security concerns.
• Recommendation: Clear Corretora is suitable for experienced traders comfortable with high-risk, variable income products and familiar with Brazil’s regulatory framework. However, cautious investors should verify platform reliability, secure their accounts, and monitor for fraudulent activity. Consider alternatives with international regulatory oversight for added protection.

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