Below is a comprehensive analysis of Cryptohopper (official website: https://www.cryptohopper.com/) based on the requested criteria, including online complaints, risk level, website security, WHOIS lookup, IP and hosting analysis, social media presence, red flags, regulatory status, user precautions, and potential brand confusion. The analysis draws on available information, including web sources, and critically evaluates potential risks and legitimacy.

1. Online Complaint Information ¶

• Trustpilot Reviews: Cryptohopper has a 4-star rating on Trustpilot based on 349 reviews as of December 2024. Positive reviews highlight ease of use, customization, and customer support responsiveness. However, some complaints include:
• Subscription Cancellation Issues: Users report difficulties canceling subscriptions, with some experiencing unexpected charges post-cancellation.
• Payment Disputes: One user noted a lack of transparency in payment details, alleging commissions were withheld without proof of payment.
• Technical Issues: Complaints about tools like paper trading not functioning as advertised, causing confusion in strategy testing.
• Other Platforms: Limited negative reviews are found on other platforms like Reddit or forums, but some users express frustration with high subscription costs for advanced features and the learning curve for beginners.
• Critical Evaluation: While complaints exist, they are not widespread relative to the user base (estimated 500,000 users). Issues like subscription cancellations and technical glitches are common in SaaS platforms but warrant caution.

2. Risk Level Assessment ¶

• Inherent Risks: Cryptohopper explicitly states that cryptocurrency bot trading involves substantial risks, and past performance does not guarantee future results. The platform does not promise guaranteed profits, which aligns with realistic expectations for volatile crypto markets.
• User-Reported Risks: Some users report losses due to misconfigured bots or reliance on third-party signals, emphasizing the need for trading knowledge.
• Platform Risks: A data breach occurred (date unspecified in sources), exposing user-specific data like names, usernames, and encrypted passwords. Cryptohopper responded by implementing fixes and urging users to update passwords and API keys. This incident raises concerns about cybersecurity resilience.
• Risk Level: Moderate to High. The platform itself appears legitimate, but risks stem from crypto market volatility, user inexperience, and past security incidents. Users must actively manage their strategies and security settings.

3. Website Security Tools ¶

• SSL/TLS: The website (https://www.cryptohopper.com/) uses HTTPS, indicating SSL/TLS encryption for secure data transmission.
• Security Protocols: Cryptohopper claims to use “industry-leading security protocols” to protect user accounts. Two-factor authentication (2FA) is supported, which users are strongly encouraged to enable.
• Data Breach History: The aforementioned breach suggests vulnerabilities in past security practices, though Cryptohopper’s response (fix implementation, user notifications) indicates proactive measures.
• Critical Evaluation: The presence of SSL and 2FA is standard for financial platforms, but the data breach is a red flag. Users should verify the site’s SSL certificate and enable 2FA to mitigate risks.

4. WHOIS Lookup ¶

• Domain Information:
• Domain: cryptohopper.com
• Registered: July 2017
• Registrar: Likely a reputable provider (e.g., GoDaddy or Namecheap, though not specified in sources).
• Registrant: Cryptohopper BV, a Dutch corporation registered in Amsterdam. WHOIS data may be privacy-protected, which is common for legitimate businesses.
• Transparency: The company provides a physical address (Johan van Hasseltweg 18a, 1022 WV Amsterdam, Netherlands), Chamber of Commerce number (70270481), and VAT number (NL858227198B01), indicating transparency.
• Critical Evaluation: The WHOIS data aligns with a legitimately registered business. Privacy protection is standard and not inherently suspicious.

5. IP and Hosting Analysis ¶

• Hosting: Cryptohopper is a cloud-based platform, likely hosted by a major provider (e.g., AWS, Google Cloud, or similar), though specific hosting details are not publicly disclosed in the sources.
• IP Analysis: No specific IP-related issues (e.g., blacklisting) are reported. The platform’s 100% uptime in the last quarter (as of April 2025) suggests reliable hosting infrastructure.
• Critical Evaluation: The lack of hosting transparency is typical for cloud-based services, but no red flags (e.g., suspicious hosting locations) are evident. The uptime claim supports operational reliability.

6. Social Media Presence ¶

• Active Platforms: Cryptohopper maintains an active presence on Twitter/X, Reddit, and other platforms, engaging with users and sharing updates. The social trading platform within Cryptohopper fosters community interaction.
• Sentiment: Social media sentiment is generally positive, with users praising the platform’s features and community support. However, some Reddit posts critique the learning curve and subscription costs.
• Critical Evaluation: A strong social media presence enhances credibility, but users should verify official accounts to avoid scams mimicking Cryptohopper’s branding.

7. Red Flags and Potential Risk Indicators ¶

• Regulatory Status: Cryptohopper is not a regulated entity, as it does not provide brokerage services but acts as a trading bot platform. This lack of regulation is standard for such software but increases user responsibility for risk management.
• Exaggerated Claims: While Cryptohopper avoids explicit profit guarantees, some marketplace strategies advertise high returns (e.g., 2% daily or 45% in seven weeks), which may mislead inexperienced users.
• Data Breach: The past breach is a significant red flag, though mitigated by Cryptohopper’s response.
• Third-Party Risks: The platform relies on third-party signals and marketplace strategies, which are not vetted by Cryptohopper, posing risks if users select unreliable providers.
• Fake Websites: A related domain, cryptohopper.cc, has a low trust score and is flagged as a potential scam, indicating possible brand impersonation.
• Critical Evaluation: The lack of regulation and third-party risks are notable concerns, but Cryptohopper’s transparency and operational history (since 2017) reduce the likelihood of it being a scam. The fake domain is a serious external risk.

8. Website Content Analysis ¶

• Claims and Disclaimers: The website emphasizes automation, customization, and ease of use, targeting both novice and experienced traders. Clear disclaimers highlight trading risks and the lack of regulation, which is responsible.
• Features: Offers automated trading, backtesting, copy trading, and a marketplace for strategies and signals. The platform supports 14 major exchanges (e.g., Binance, Coinbase, Kraken).
• Transparency: Provides company details, terms of service, and contact information. However, limited information about the management team (beyond founders Ruud and Pim Feltkamp) reduces transparency.
• Critical Evaluation: The content is professional and informative, with appropriate disclaimers. The lack of detailed team information is a minor concern but not uncommon in tech startups.

9. Regulatory Status ¶

• Status: Cryptohopper is not regulated, as it is a software platform, not a broker. It integrates with regulated exchanges (e.g., Binance, Coinbase), which handle actual trades.
• Partnerships: Partners with One Trading, which is pursuing a MiFID II Trading Venue License in Europe, suggesting an intent to align with regulated entities.
• Critical Evaluation: The lack of regulation is not a red flag for a bot platform but shifts risk to users, who must ensure their chosen exchanges are regulated and secure.

10. User Precautions ¶

To mitigate risks when using Cryptohopper, users should:

• Enable 2FA: Secure accounts with two-factor authentication.
• Use Paper Trading: Test strategies in a risk-free environment before deploying real funds.
• Start Small: Invest only what you can afford to lose, given crypto volatility.
• Vet Third-Party Signals: Research marketplace strategies and signal providers, as Cryptohopper does not guarantee their quality.
• Verify Website: Access only https://www.cryptohopper.com/ to avoid phishing sites like cryptohopper.cc.
• Monitor Subscriptions: Review billing to avoid unexpected charges and understand cancellation policies.
• Update Security: Change passwords and API keys regularly, especially post-breach notifications.
• Educate Yourself: Use Cryptohopper’s Academy and tutorials to understand bot trading, as the platform requires some technical knowledge.

11. Potential Brand Confusion ¶

• Fake Domains: The domain cryptohopper.cc is flagged as a potential scam, likely mimicking the official cryptohopper.com. This suggests scammers may exploit Cryptohopper’s brand to deceive users.
• Similar Platforms: Other trading bots (e.g., 3Commas, HaasOnline) share similar features, which could confuse users. Cryptohopper’s unique marketplace and social trading platform help distinguish it.
• Critical Evaluation: Brand confusion is a significant risk, particularly with fake domains. Users must verify the official URL and avoid unofficial links or promotions.

12. Overall Assessment ¶

• Legitimacy: Cryptohopper appears to be a legitimate platform, operating since 2017 with a registered Dutch company (Cryptohopper BV). It has a substantial user base, transparent business details, and partnerships with reputable exchanges.
• Risks: Key risks include crypto market volatility, user inexperience, past data breaches, unregulated status, and potential brand impersonation. These are mitigated by security features, disclaimers, and user education resources.
• Recommendation: Cryptohopper is suitable for traders with some crypto knowledge who are comfortable with automation and risk management. Beginners should use the free trial, paper trading, and educational resources before committing funds. Always access the official website and enable 2FA.

Sources ¶

This analysis incorporates information from the provided web results, critically evaluated for accuracy and relevance. Key sources include:

• Cryptohopper’s official website (,)
• Trustpilot reviews (,)
• Third-party reviews (,)
• ScamAdviser for cryptohopper.cc () Users are encouraged to conduct their own due diligence, verify the official website, and consult a financial advisor before engaging in crypto trading.