Citigroup Inc. Or Citigroup (stylized As Citi) Is An American Multinational Investment Banking And Financial Services Company Headquartered In New York City. The Company Was Formed In 1998 By The Merger Of The Banking Giant Citigroup And The Financial Group Travelers Group; Travelers Was Subsequently Spun Off From The Company In 2002. Citigroup Owns Citibank, Citibank's Holding Company, And Several International Subsidiaries. Citigroup Is Incorporated In Delaware.
Citigroup Is The Third Largest Banking Institution In The United States; It Is One Of The Four Largest Banks In The United States, Along With JPMorgan Chase, Bank Of America, And Wells Fargo. It Is Considered A Systemically Important Bank By The Financial Stability Board And Is Generally Considered Too Big To Fail. It Is One Of Nine Global Investment Banks In The Bulge Bracket.
Citigroup Ranks 33rd On The Fortune 500 As Of 2021. Citigroup Has More Than 200 Million Client Accounts And Operates In More Than 160 Countries. It Has 204,000 Employees, Though It Had 357,000 Before The 2007-2008 Financial Crisis, When It Was Bailed Out By The Massive U.S. Government Stimulus Package.
By 2020, It Has More Than $23.60 Trillion In Assets Under Custody (AUC) In February 2021, CEO Michael Corbat Retired And Was Succeeded By Jane Fraser, Who Became The First Female CEO Of A Big Four Bank.
Client Business
Citi's Global Consumer Bank (GCB) Is A Global Leader In Banking And Wealth Management. Global Consumer Bank Serves 110 Million Clients In 19 Markets In The United States, Mexico And Asia.
Credit Cards
Citi Is A Global Leader In Payments, With 132 Million Accounts And $505 Billion In Annual Purchase Sales, And Unrivaled Partnerships With Leading Brands In Citi Brand Cards And Citi Retail Services. Citi Branded Cards Provides Payment, Credit And Lending Solutions To Consumers And Small Businesses, With 54 Million Accounts Worldwide.
Retail Services
Citi Retail Services Is A U.S. Retail Credit Solutions Provider Offering Private Label And Co-branded Credit Cards To Retailers. The Business Serves 78 Million Customer Accounts Of Iconic Brands Including Best Buy, ExxonMobil, Mobil, LLBean, Macy's General Merchandise, Sears, Shell, Home Depot And Tractor Supply.
Retail Banking
Citibank Acts As An Advisor At Every Stage Of The Financial Journey For Our Retail, Wealth Management And Small Business Clients. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold ® And Citigold Private Client, It Offers A Range Of Products, Services And Digital Capabilities To Clients Worldwide With A Full Range Of Consumer Banking Needs.
Institutional Business
Citi Institutional Clients' International Finance Network Serves Companies, Financial Institution Groups And Governments In Countries And Territories Around The World Through Offices Located In 96 Countries. The Institutional Clients Group (ICG) Responds To The Changing Needs Of Its Clients Through Its Long-established Relationship Coverage Approach, Delivering Client Solutions That Use All Of Citi's Relevant Capabilities, Including The Broadest Possible Access To Global Financial Marekts. The ICG Comprises Six Main Lines Of Business: Banking, Capital Markets And Advisory; Commercial Banking; Markets; Securities Services; Private Banking (part Of Citi Wealth Management), And Treasury And Trading Solutions (TTS).
Customer Support
Citi Customer Support Is Available By Phone, Email, Or By Visiting Their Office Directly. You Can Also Message Them In The Citi Mobile App Or Use Your Mobile Device To Obtain A Citis QR Code To Contact Them.












