Nanyang Commercial Bank, Limited (NCB) is a Hong Kong commercial bank with a long history, known for its "customer-centric, service-oriented" philosophy and expertise in cross-border finance. Founded in 1949, NCB has more than 70 years of experience in the Hong Kong and Mainland markets, and in 2015 it became a wholly-owned subsidiary of CITIC Asset Management Corporation (Cinda) in China, further strengthening its financial position in the Guangdong-Hong Kong-Macao Greater Bay Area. The following is a comprehensive introduction to NCB, covering its basic information, deposit and loan products, digital services, technological innovations, unique services and market position.
Bank Basic Information
Bank type: commercial bank, non-state-owned or joint venture, currently a wholly-owned subsidiary of CITIC Asset Management Corporation (Cinda) in China.
Full name: Nanyang Commercial Bank, Limited.
Founded: December 14, 1949.
Headquarters: 151 Des Voeux Road Central, Central, Hong Kong.
Shareholder Background: Founded by Hong Kong entrepreneurs, NCB was acquired by Cenda from Bank of China (Hong Kong) for HK$68 billion in 2015 with the aim of expanding cross-border financial business.
Regulation & Compliance: As a licensed bank in Hong Kong, NCB is strictly regulated by the Hong Kong Monetary Authority (HKMA) and is required to comply with international financial standards to ensure operational transparency and the safety of customer funds. Deposits are protected by the Hong Kong Deposit Protection Scheme with a maximum protection amount of HK$500,000 per person.
Deposit & Loan Products
Deposit
CategoryNCB provides a variety of deposit products to meet the needs of individual and corporate customers
demand deposit: including savings accounts in various currencies such as HKD, USD, RMB, etc., interest rates vary depending on the market, and you need to consult the bank directly.
Term Deposits (as of April 2025):
3 months: 0.55%
6 months: 0.6%
12 months: 0.6
%.
Featured Products:
High Yield Savings Account: Supports multiple currencies, offers flexible deposit terms and competitive interest rates.
Large Certificate of Deposit (CD): suitable for customers with large amounts of money, the deposit period is from 7 days to 24 months, and the specific interest rate needs to consult the bank.
Monthly Savings Plan: Accumulate wealth through time deposits, supporting multiple currencies such as HKD and RMB.
Customers can check the latest "Cloud Interest Rate" offer through NCB's Internet Banking or Mobile Banking.
Loan
CategoryNCB's loan products include housing loans and personal lines of credit, the details are as follows:
mortgage:
Hibor Interest Rate Plan (1 Month HIBOR): Rate is H+1.5%, capped at P(5.0%)-2.5%, applicable to all property types except Public Housing and HOS.
Prime Interest Rate Scheme: Interest rate of P (5.0%)-2.5%, capped at 5.0%, applicable to public housing and HOS.
Featured programs: For example, the "Easy Home" mortgage plan, which covers parking space loans, renovation loans and second-hand home mortgages, and supports the bridging down payment loan "Easy Home Replacement Loan".
Personal Line of Credit:
"Easi-Personal Loan" offer an APR starting from 2.92% (based on a HK$500,000 loan with a 12-month repayment period including 1% annual handling fee). The loan amount and interest rate vary depending on the customer's credit quality and are subject to a bank credit assessment.
Flexible repayment options:
NCB's mortgages and personal loans support flexible repayment plans, such as the "Mortgage Plan", which allows customers to adjust their repayment arrangements according to their financial situation and save on interest expenses.
Application threshold: The loan is subject to the final approval of the bank, and the customer needs to provide credit history and relevant financial documents, the specific terms of which are subject to the loan agreement.
Note: NCB does not explicitly provide auto loans, and personal loans may be required to meet these needs.
Digital Services
ExperienceNCB's mobile banking app is at the heart of its digital services, available on the App Store and Google Play, and available for iOS and Android devices. Core features include:
Face recognition: support biometric authentication (such as facial recognition) to ensure transaction security.
Real-time transfers: Provide 24-hour free interbank transfers and support the Faster Payment System (FPS).
Bill Management: Convenient bill payment and e-statement services.
Investment tool integration: support securities trading, funds, bonds, precious metals and foreign exchange margin trading, etc.
Other features: Remote account opening, investment account upgrades, online banking activation, account recovery and password reset, etc.
In terms of user reviews, feedback on the App Store and Google Play shows that the app has a user-friendly and comprehensive interface, but some users mentioned keyboard input issues that may affect the login experience. NCB continues to update the app to optimize the user experience, and the most recent update fixed a known issue. The online banking platform supports multiple browsers (e.g. Microsoft Edge, Google Chrome) and provides similar features to ensure that customers can manage their accounts anytime, anywhere.
Technological
InnovationNCB is active in the fintech sector:
AI customer service: In partnership with InfoTalk, NCB has introduced voice analytics, automated receptionists, and voicebot solutions to improve customer service efficiency. These AI tools are available in Cantonese, Mandarin, and English, and are suitable for call center and customer interaction scenarios.
Robo-advisors: While there is no explicit mention of robo-advisory services, NCB's mobile app integrates a variety of investment tools to allow clients to personalize their investment management.
Open Banking API Support: NCB is one of the shareholders of Nova Credit, and the company is committed to developing a "Know Your Customer" (KYC) utility platform, which may be related to Open Banking APIs, indicating that NCB is exploring innovation in the open banking space.
Other innovations: NCB supports Faster Payment System (FPS) and mobile token authentication to improve transaction security and convenience.
Distinctive Services & DifferentiationNCB
is unique in Hong Kong's banking industry with its unique cross-border financial services and historical background:
cross-border financial servicesNCB provides professional cross-border banking services in Hong Kong and the Mainland, particularly in the Guangdong-Hong Kong-Macao Greater Bay Area, providing seamless financial support to customers through its wholly-owned subsidiary, Nanyang Commercial Bank (China) Limited (headquartered in Shanghai).
SME support: NCB participates in the SME Financing Guarantee Scheme of the Hong Kong Mortgage Insurance Company Limited to provide flexible loan solutions to support the development of local SMEs.
Wealth Management: NCB's wealth management services provide a wide range of investment products, such as stocks, funds and currency-linked investments, to meet the diversified financial needs of customers.
History: NCB pioneered financial innovation by issuing Chinese mainland first credit card in 1981 and opening Chinese mainland first branch of a foreign bank in Shenzhen in 1982, leading the financial reform in the Mainland.
Market Position & AccoladesNCB
has a strong position in the Hong Kong banking industry:
market positionNCB has 42 branches in Hong Kong, 3 commercial business centers and 4 cross-border wealth management centers, and has branches of Nanyang Commercial Bank (China) Limited in the Mainland. As a wholly-owned subsidiary of Cinda, NCB has a significant presence in the financial markets of the Guangdong-Hong Kong-Macao Greater Bay Area, particularly in the areas of corporate clients and trading company services.
Accolades: In 2013, NCB was ranked as one of the top 10 banks in Hong Kong by total assets by Asia Weekly and won the "Top 10 Most Reputable Banks in Hong Kong" award, demonstrating its reputation in the industry.
SummaryNanyang
Commercial Bank Limited (NCB) is a commercial bank with a long history and deep roots in Hong Kong, known for its expertise in cross-border financial services and SME support. It offers a wide range of deposit and loan products, including high-yield savings accounts, term deposits, and flexible mortgages and personal loans. In terms of digital services, NCB's mobile banking app is feature-rich, supporting real-time transfers, investment transactions and biometric authentication. Technological innovations, including AI voice customer service and open banking API support, demonstrate its commitment to digital transformation. With its cross-border services, heritage and strong support from Cinda, NCB occupies an important position in the financial markets of Hong Kong and the Guangdong-Hong Kong-Macao Greater Bay Area, and has been recognized by the industry many times.
