basic bank information
Fifth Third Bank is a commercial bank that is a subsidiary of Fifth Third Bancorp, a publicly traded company, founded in 1858 and headquartered in Cincinnati, Ohio, USA. Fifth Third Bancorp is a public corporation whose shareholders are predominantly institutional investors and the general public, with approximately 74% of the shares held by institutional investors, 0.5% by insiders, and the remainder held by both public and individual investors.
service scope
coverage area: 11 US states number of offline outlets: about 1,100 branches, located in the above 11 states ATM distribution: about 2,400 ATMs, covering the above 11 states, providing a wide range of withdrawal facilities Fifth Third Bank offers a comprehensive range of financial services, including: > Personal Banking: Demand Accounts, Savings Accounts, Time Deposits (CDs), Debit Cards, Credit Cards, Personal Loans, Mortgages, Home Equity Line of Credit Corporate Banking: Commercial Loans, Corporate Demand Deposits, Cash Management Services, etc< style="font-family: sans-serif; color: black"> commercial banks: providing credit intermediaries, cash management, financial services, etc. services & products
for medium and large enterprises wealth management: serving high-net-worth customers through investment services, financial advisory, trust services, etc
regulatory and compliance
Deposit Insurance Program: FDIC member, customer deposits protected up to $250,000 per depositor
recent compliance record: As of May 2025, no significant compliance issues have been reported indicating that its operations are in compliance with regulatory requirements
Regulator: Regulated by the Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) as a state-chartered bank, subject to strict federal regulatory requirements
financial health
Fifth Third Bank is in good financial health with the following key financial metrics (based on publicly available data and industry averages):
non-performing loan ratio: No specific data found, but industry reports indicate that Bank of America has a low non-performing loan ratio, and Fifth Third Bank may be similar
Liquidity Coverage Ratio: No recent data found, but historical data shows compliance with regulatory requirements, robust liquidity management based on 2019 disclosure
Capital Adequacy Ratio: Tier 1 The capital adequacy ratio is 10.9% as of December 31, 2024, indicating a robust capital structure
Fifth Third Bank offers digital services through its mobile app and online banking platform, which is available for download on the Apple App Store and Google Play, and often has a user rating of more than 4 stars.
technological innovation: provide 24/7 virtual assistant, possibly AI-supported, convenient for customer inquiries; Support for open banking APIs that allow third-party service providers to access customer data (with customer consent<
> core functions: support account management, balance inquiry, real-time transfers, bill payment, investment tool integration, And support biometric login (fingerprint or facial recognition)
Fifth Third Bank offers multi-channel customer support:
phone support: 24/7 at 1-866-671-5353
e-mail support: via the online contact form
Live chat: Available 24/7 via virtual assistant with real-time question answering
security measures<
span style="font-family: sans-serif; color: black">Fifth Third Bank uses strict security measures to protect customer data and transactions, including:
Two-factor authentication: Login and important operations require two-factor authentication
data encryption: all online transaction data is protected by encryption technology
FDIC Deposit Insurance: Customer Deposit Protection up to $250,000
Featured services and differentiation
Fifth Third Bank's unique advantages include:
Midwest influence: has a strong market position in Ohio and Florida
community development: provides a variety of community investments and philanthropic activities to support local economic development
Advanced digital services: Feature-rich mobile apps and online platforms that support biometric logins and real-time transfers
customer experience: Improve customer service efficiency with virtual assistants and 24/7 support
> history: Founded in 1858, it is one of the oldest banks in the United States, merged in 1909 to form its current name
Fifth Third Bank is a long-established U.S. commercial bank, known for its strong presence in the Midwest and comprehensive financial services. As a subsidiary of Fifth Third Bancorp, it operates in 11 states with about 1,100 branches and 2,400 ATMs. The bank offers a wide range of services, from individuals to businesses, and enhances the customer experience through advanced digital platforms and innovative technologies. The financial position is sound, and the capital adequacy ratio meets regulatory requirements, but the specific non-performing loan ratio and liquidity coverage ratio data are not available. Fifth Third Bank not only excels in traditional banking, but also is committed to community development and social responsibility, reflecting its identity as a leading bank in the region.
