Company Profile
Octa Market FX (hereinafter referred to as Octa) is an international CFD and forex broker founded in 2011, headquartered in Saint Lucia, operating entities including Octa Markets Ltd (Saint Lucia) and Octa Markets Cyprus Ltd (Cyprus). The company provides trading services to clients in more than 180 countries around the world through its online platform, with more than 42 million trading accounts and more than 1 billion transactions completed. With low spreads, no overnight fees, and a user-friendly trading experience at its core, Octa serves both retail and institutional clients, with operations spanning Asia (Indonesia, Malaysia), Europe, the Middle East, and Africa. In 2024, Octa's average monthly trading volume exceeded $2 billion, and its user base increased by 15% year-on-year. The company is known for its transparent pricing and innovative technology, and has won 60+ industry awards, including "Best Proprietary Trading Platform" by FX Scouts 2024 and "Most Reliable Broker" by Global Forex Awards.
Regulatory Information
Octa Market FX does not possess any regulatory qualifications for investment services at all, making it a typical unlicensed high-risk platform.
Trading Products
Octa offers 300+ trading products covering multiple asset classes to meet different investment needs:
CFDs: Covers 30 stocks (Apple, Tesla, etc.), 110 indices (S&P 500, DAX), 20 commodities (gold, crude oil) and 34 cryptocurrencies (Bitcoin, Ethereum, leverage up to 1:25). CFDs support long and short trading, with a minimum margin requirement of 5%.
Commodities: Includes precious metals (gold, silver) and energies (Brent crude oil, natural gas) with leverage up to 1:400.
Indices: Covers major global indices, such as NAS100 and UK100, suitable for capturing market trends.
> Foreign exchange (Forex).: Offers 52 currency pairs, including major currency pairs (such as EUR/USD, average spread 0.9 pips), minor currency pairs, and exotic currency pairs, with leverage up to 1:1000 (non-CySEC accounts), 1:30 (CySEC accounts).
CFD products support dividend adjustments and stock splits, with transparent pricing that aligns with the underlying asset price. Cryptocurrency CFDs can be traded 24/7 and other assets 24/5.
trading software
Octa offers a variety of trading platforms, combining self-developed and third-party technologies:
OctaTrader: A self-developed platform that supports PC, iOS, and Android, providing real-time quotes, one-click trading, and personalized watchlists. The platform integrates OctaVision, an AI-powered trading analysis tool, which won the "Best Proprietary Trading Platform" award in 2024.
MetaTrader 4 (MT4): Supports 32 currency pairs, automated trading (EAs), and 40+ technical indicators, suitable for both novice and intermediate traders.
MetaTrader 5 (MT5): Supports 300+ trading tools, offering more advanced charts, stop-limit orders, and an economic calendar, suitable for professional traders.
TradingView Integration: Offers TradingView advanced charting tools, supports 50+ technical indicators and social trading features, and costs around $30 per month.
All platforms support multilingual interfaces (including English, Indonesian, Chinese, Malay, etc.), with an average execution speed of 0.03 seconds, and a user satisfaction rate of 90% in 2024.
Deposit and withdrawal methods
Octa offers convenient deposit and withdrawal methods with no deposit or withdrawal fees:
Withdrawals: Withdraw funds through the same channel, usually processed within 1-3 hours, and the time for funds to arrive depends on the payment method (cryptocurrencies are the fastest). In 2024, 90% of withdrawals are completed within 30 minutes.
Account Fees: No account management fees, overnight fees (all accounts are free of overnight fees, complying with Islamic account requirements), or inactivity fees. Spreads are the only trading costs, with EUR/USD averaging 0.9 pips.
> deposit: Supports bank transfers, credit/debit cards (Visa, MasterCard), e-wallets (Skrill, Neteller), cryptocurrencies (BTC, USDT), and local bank transfers (select countries). The minimum deposit is $25, electronic payments and cryptocurrencies are received instantly, and bank transfers take 1-3 business days.
Client funds are held in segregated accounts (CySEC and FSCA accounts), which comply with regulatory requirements, and non-CySEC accounts need to be aware of the limitations of MISA regulation.
Customer Support
Octa provides multi-channel customer support with a focus on user experience and empowerment:
Personalized Service: Dedicated account manager for high-net-worth clients to assist in developing trading strategies and risk management.
Educational Resources: Offers free forex and CFD courses, 11 forex basic video tutorials, Autochartist plugin tutorials, and the addition of OctaVision AI analysis tool in 2024, attracting over 10,000 users.
Community Interaction: Engage with customers through daily market analysis, Space (expert analysis platform), and weekly newspapers, with over 8,000 subscribers.
> contact details: 24/7 support via phone (+44 20 3322 1059), email (support@octafx.com), live chat, and WhatsApp, supporting 12 languages including English, Indonesian, Chinese, Malay, etc., with a response time typically within 30 minutes.
Core Business & Services
Octa's core business includes:
Social Copy Trading: Octa Copytrading allows clients to copy expert trader strategies, with a 20% increase in copy trading users in 2024.
Market Data Service: Provides real-time quotes, historical data, and OctaVision AI analysis, with new market sentiment indicators added in 2024.
Education and Empowerment: Lowering the barrier to entry with Octa Academy and free demo accounts, with a 15% increase in demo account registrations in 2024.
> CFD and forex trading: Offers CFD and forex trading with 300+ instruments, spreads as low as 0.9 pips, no overnight fees, and leverage of up to 1:1000 (non-CySEC accounts). In 2024, trading volume increased by 12% year-on-year.
Octa attracts customers worldwide with low costs and social trading features.
Technical Infrastructure
Octa's technical infrastructure emphasizes efficiency and security:
Autonomous platform: OctaTrader uses an in-house development system, Supports multi-asset trading and integrates AI-powered OctaVision analysis tools.
MT4/MT5 Integration: Partnered with MetaQuotes to offer MT4 (32 currency pairs) and MT5 (300+ tools), supporting automated trading and advanced charting.
Cloud architecture: Based on AWS cloud services, the platform availability reaches 99.9%, and transaction latency is reduced to 0.03 seconds in 2024.
Data security: 256-bit SSL encryption and 3D security technology are used to protect customer data and transaction security, and no major security incidents were reported in 2024.
Technical support for 300+ financial instruments, covering 50+ markets around the world.
Compliance and Risk Control System
Octa's compliance and risk control system varies from entity to entity:
regulatory compliance: CySEC (EU) and FSCA (South Africa) entities offer strict regulation, client funds are kept segregated, are subject to regular audits, and comply with AML/KYC policies. MISA (Saint Lucia) is weakly regulated, and clients need to be careful.
Risk Management: Provides automatic stop-loss/take-profit function, margin requirements of 5%-10%, and adjustable leverage (up to 1:1000). In 2024, new risk assessment tools will be added to optimize customer risk management.
Data Transparency: Spreads (from EUR/USD 0.9 pips) are publicly disclosed, with no commissions or overnight fees.
Customer Protection: CySEC accounts offer negative balance protection and ICF compensation (up to €20,000), with no major compliance violations reported in 2024.
Market Positioning and Competitive Advantages
Octa is positioned as a global low-cost CFD and forex broker, with competitive advantages including:
low-cost trading: Spreads as low as 0.9 pips, no overnight fees, commissions, or inactivity fees, better than the industry average (1.2-2.0 pips).
Diversified Products: 300+ instruments covering forex, stocks, indices, commodities, and cryptocurrencies, catering to multi-level needs.
Technological Leadership: Integrated with OctaTrader, MT4, MT5, and OctaVision, winning the "Best Proprietary Trading Platform" award in 2024.
Education Empowerment: Attract newcomers with Octa Academy and copy trading, increasing educational coverage by 20% in 2024.
Global coverage: Serves 180+ countries, Trustpilot rating of 4.4/5 (8500+ reviews), added Chinese and Malay support in 2024, and user growth of 15%.
Customer Support and Empowerment
Octa focuses on customer empowerment and enhancing trading capabilities:
Demo Account: The free demo account supports MT4, MT5, and OctaTrader, with a 15% increase in registration in 2024.
Personalized Support: Dedicated account managers provide customized services to high-net-worth clients, with a 90% customer satisfaction rate in 2024.
Market Insights: Daily analysis, Space platform, and YouTube live streaming (weekly expert analysis) cover global markets with over 8,000 subscribers.
> trading education: Octa Academy offers forex, CFD, and copy trading courses, with a new OctaVision tutorial in 2024 and more than 10,000 registered users.
Social Responsibility and ESG
Octa Actively fulfill ESG (environmental, social, governance) responsibilities:
Society: Support the Indonesian Bali Sports Foundation and Para Athletes to hold 3 free financial education seminars in 2024 to promote public financial literacy.
Governance: CySEC and FSCA entities strictly adhere to regulatory requirements, with no significant breaches in 2024.
> environment: Achieve 95% paperless operation through digital platforms and reduce carbon footprint by 10% by 2024.
Strategic Cooperation Ecosystem
Octa enhances its service capabilities through strategic cooperation:
MetaQuotes: Provides MT4 and MT5 platforms, supporting multi-asset trading and automated trading.
TradingView: Integrates advanced charting tools for enhanced analytical capabilities.
Liquidity Providers: Partnering with top liquidity providers to ensure low spreads and fast execution, with a 10% reduction in trading latency in 2024.
Autochartist: Provides market analysis plugins to enhance customer decision-making.
Financial health
Octa is financially sound, specific data is not disclosed:
Profitability: Maintaining profitability through low-cost operations and diversified offerings, with a 15% increase in user base in 2024.
Risk Management: Ensures financial stability through fund segregation (CySEC accounts) and strict margin requirements, with no significant financial risks reported in 2024.
Market performance: Average monthly trading volume exceeds $2 billion, new users increase by 15% year-on-year in 2024, and Trustpilot score of 4.4/5.
> source of revenue: Mainly from spread income (from 0.9 pips) and deposit bonus incentives. Trading revenue increased by 12% in 2024.
