of basic information of the bank
: Bank Austria, the full name of UniCredit Bank Austria AG, was founded in 1991 and is headquartered in Vienna, Austria. Its predecessor dates back to the founding of the Österreichische Credit-Anstalt für Handel und Gewerbe in 1855. Currently, UniCredit S.p.A. (based in Milan, Italy) holds 99.9965% of its shares and is a state-controlled commercial bank.
Scope of services: Bank Austria operates primarily in Austria and provides services such as retail, corporate, private banking and asset management. The number of its branches in Austria is 1,510.
Regulation & Compliance: As a bank in Austria, Bank Austria is regulated by the Austrian Financial Market Authority (FMA) and the Austrian National Bank (OeNB) and complies with the European Union's banking regulations. In addition, Bank Austria participates in Austria's deposit protection scheme to ensure the safety of customer deposits.
Financial healthAs
of the end of 2022, Bank Austria had total assets of €107.3 billion, net profit of €823 million, a core Tier 1 capital adequacy ratio of 10.55% and a total capital adequacy ratio of 12.7%. Wikipedia
Deposit & Loan ProductsBank
Austria offers a wide range of deposit and loan products, including demand and term deposits, home loans, car loans, and personal lines of credit. Specific interest rates and conditions may vary depending on market conditions and customer qualifications. In addition, Bank Austria offers flexible repayment options to meet the needs of its customers.
List of common feesBank
Austria's fee structure includes account management fees, transfer fees, overdraft fees and ATM interbank withdrawal fees. Fees may vary depending on the type of account and the content of the service. Customers are advised to learn more about the relevant fees before opening an account.
Digital Service ExperienceBank
Austria offers a wide range of digital services, including the MobileBanking app and 24You online banking, which support real-time money transfers, bill management and integration of investment tools. In addition, Bank Austria has also made continuous efforts in technological innovation, launching services such as AI customer service and robo-advisors to enhance the customer experience.
Customer Service QualityBank
Austria offers 24/7 phone support and live chat services, ensuring that customers can get help at all times. In addition, Bank Austria actively responds to customer feedback on social media and is committed to improving customer satisfaction.
Security MeasuresBank
Austria uses a variety of security measures to protect customer funds and data, including real-time transaction monitoring and anti-fraud technology. In addition, Bank Austria is ISO 27001 certified, ensuring that its information security management system complies with international standards.
Featured Services & DifferentiationBank
Austria is unique in green finance and social responsibility, offering investment products that meet environmental, social and governance (ESG) criteria. In addition, Bank Austria offers private banking services to high-net-worth clients, creating personalized financial solutions.
