Unable to deposit funds leading to liquidation
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Bridgit Point
4/16/2025 3:32:05 PMMadagascar
As a long-time user of ATFX, I never imagined I'd be screwed over so badly by my own platform's technical issues! Last night, before the gold market volatility, I started trying to deposit funds to top up my margin a full 2 hours in advance, but the system kept throwing errors. The customer service, like robots, made me repeatedly provide screenshots, switch payment channels, refresh the page... I was dragged through this back-and-forth until midnight, helplessly watching my account get liquidated! The most ironic part? The deposit suddenly went through 5 minutes after the liquidation! What kind of nonsense is this? Deliberately blocking the funding channel at a critical moment? I know my subsequent emotional trading was wrong, but doesn’t the platform bear any responsibility for failing when it mattered most? This is the third time I’ve encountered this situation—every time, deposit issues arise during important market movements. Is this really just a coincidence?


ATFXAT Global Markets (UK) Limited
Reino Unido
