The
Bank of Okinawa is a Japanese regional commercial bank established on June 21, 1956 and headquartered at 3-chome 10-1 Kumoji, Naha City, Okinawa Prefecture. The bank, which was co-founded by local financial leaders, is currently a wholly owned subsidiary of the Okinawa Financial Group and is listed on the Tokyo Stock Exchange (stock code: 8397). As a local bank, its business is mainly focused on Okinawa Prefecture, and only one branch outside the prefecture in Tokyo remains, and the Osaka branch that was once established has been closed.
The scope of services
covers the regional market with Okinawa Prefecture as the core, and the offline outlets are concentrated in the prefecture, and in recent years, the layout has been optimized through the relocation of sub-branches, the unmanned transformation of ATMs, and the addition of multimedia terminals. For example, the Toyomi Castle branch has been closed and reopened. Currently, the only out-of-prefecture branch is the Tokyo branch.
Regulation and compliance
is regulated by the Financial Services Agency (FSA) of Japan and is a member of Japan's deposit insurance system. In May 2023, the Japanese rating agency JCR gave it an "A+" credit rating, reflecting a solid financial performance.
Key indicators of financial health
are not disclosed, but an "A+" rating implies that the capital adequacy ratio and non-performing loan ratio are at a safe level in the industry. As a local bank, its liquidity management may focus on retail and small business loans, and related products such as the "Three Major Diseases Protection Housing Loan" show innovation in risk control.
Deposit & Loan
ProductsDeposits: Current/fixed savings are available, and featured products include high-interest rate "Money Trust Relaxed" trust plan. Loans: Launched the country's first "Three Major Disease Protection Housing Loan", and small and micro enterprises can enjoy preferential interest rates for loans (up to 2% off if showing proof of blood donation). Personal lines of credit are flexible, but specific interest rates need to be consulted.
The list of common fees
, account management fees, transfer fees, etc., is not clearly disclosed, but local banks usually offer preferential rates to local customers. Cross-border remittances need to be sent via SWIFT (code BOKIJPJZ), and third-party services (such as Wise) are recommended to reduce fees.
The official website of the Digital Service Experience
does not specify the functions of the app, but it promotes digitalization through the "うちな〜ネット" multimedia terminal. It is speculated that basic services such as transfer and bill management have been launched, and advanced functions such as AI customer service are yet to be confirmed.
Customer service quality
: Multilingual support may be limited (Japanese/English only), and there is no publicly available data on social media responses. Local banks often rely on offline branch services, and the efficiency of complaint handling is not disclosed.
Security measures:
Deposits are protected by the Japanese deposit insurance system (up to 10 million yen/account). The anti-fraud technology is not disclosed, but it complies with common standards in the Japanese financial industry, such as SSL encryption and transaction monitoring.
Featured Services & Differentiated
Market Segments: Launched a "stubborn discount" interest rate campaign for local residents (discounts with blood donation or proof of walking). High-net-worth services are not mentioned, with a focus on SMEs and retail clients.
Market position and honorOne
of the two major banks in Okinawa Prefecture, it takes turns with the Bank of the Ryukyus as the designated financial institution of the prefecture. In 2023, it maintained an "A+" rating, reflecting regional financial stability, but there was no public record of global rankings or innovation awards.
