basic bank information
KB Kookmin Bank is a commercial bank that is part of KB Financial Group, a company listed on the Korea Stock Exchange, indicating that it is a private enterprise, market-driven, and focused on profitability and customer service.
name and background
founded: 1962, established by the South Korean government, privatized in 1994, and became a subsidiary of KB Financial Group in 2008, with a long history , demonstrating a deep financial tradition.
headquarters in Seoul, South Korea
Shareholder background: Public investors, institutional investors such as the National Pension of Korea hold a large number of shares, which are private enterprises and have high operational transparency.
>full name: KB Kookmin Bank
scope of services
number of offline outlets: more than 1,100, covering both urban and rural areas, making it convenient for customers to do business offline.
ATM distribution: More than 9,000 units, with extensive coverage, is critical for traditional banks to ensure that customers can withdraw and transact at any time.
> coverage area: mainly covering South Korea, with more than 1,100 branches and 9,000 ATMs, while having international branches in the United States, the United Kingdom, China and other countries, it is a regional coverage, focusing on domestic and expanding international business.
regulatory and compliance<
ul style="list-style-type: disc" type="disc"> regulator: Regulated by the Financial Services Commission (FSC) of Korea and the Bank of Korea, as a major bank in South Korea, it is subject to relevant regulations.
Deposit Insurance Program: A member of the Korea Deposit Insurance Corporation (KDIC), deposit insurance is up to KRW 500 million per depositor per bank, providing security for customer funds.
Recent Compliance Record: The Korea Fair Trade Commission (KFTC) is investigating whether four major banks, including KB Kookmin Bank, have colluded on loan-to-value ratios (LTVs), starting in February 2025 but as of May 2025 No final conclusion has yet been reached, indicating a high level of regulatory concern.
financial well-being
KB Kookmin Bank is in a strong financial position, and the following key metrics (based on KB Financial Group's Q3 2024 data):
capital adequacy ratio: As of the third quarter of 2024, the BIS capital adequacy ratio was 16.75% and the core Tier 1 capital ratio was 13.85%, both above regulatory minimums, indicating strong capital strength.
non-performing loan ratio: Specific data were not found, but as a large bank, it is expected to have a low non-performing loan ratio and limited risk exposure.
liquidity coverage ratio: specific data not found, but as a large bank, liquidity is expected to be abundant.
> total assets: Total assets of about 530 trillion won in 2023, showing its scale advantage among Korean banks.
services and products
KB Kookmin Bank offers a wide range of financial products to meet the needs of individual and corporate customers:
Credit Cards & Insurance: Offer a variety of credit cards, which may include bonus options, to attract consumers; Provide insurance products such as fire insurance, marine insurance, motor insurance, etc. through KB Insurance.
investment services: Offering investment products through KB Securities to help clients plan their wealth.
> deposits and loans: including demand deposits, savings deposits, term deposits and money market accounts; Loan products cover mortgages, personal loans, and business loans to meet the financing needs of housing, consumption, and businesses.
digital service experience<
spanstyle="font-family: sans-serif; color: black">KB Kookmin Bank's digital services are one of its competitive advantages:
APP and online banking: The mobile app "KB Star Banking" provides functions such as balance inquiry, transaction history, transfers, deposit management, loan service and customer support. The specific rating was not found, but it has more than 10 million users, indicating its widespread use.
core features: including quick account balances, mobile check deposits, transfer funds between accounts, open new accounts directly within the app, view 90-day transaction history, access account statements, bill management, investment tool integration, and more.
technological innovation: security authentication with Trustonic Application Protection to ensure transaction security; Support AI-driven customer service and robo-advisory tools to enhance user experience; Some features, such as the V3 security certification, show that they are at the forefront of technology.
customer service<
span style="font-family: sans-serif; Color: Black" > offers 24/7 customer support, which can be reached by phone (1599-4477 domestic, +82-2-6300-9999 international), email, or mobile app, with a focus on the customer experience and ensuring that help is always available.
security measures<
span style="font-family: sans-serif; color: black"> protect online and mobile banking with standard banking security protocols, This includes the use of the latest encryption technology and continuous monitoring to prevent unauthorized access and fraud, and to ensure the security of customer funds and information.
featured services and differentiation<
spanstyle="font-family: sans-serif; color: black">KB Kookmin Bank as KB A core subsidiary of Financial Group, which provides integrated financial solutions:
has strong digital banking services such as "KB Star Banking", which supports more than 10 million users and is feature-rich.
through acquisitions and integrations, offers a diverse range of financial products, including insurance, securities and credit card services.
technological innovations such as Trustonic Application Protection and V3 security authentication to enhance customer trust and experience.
