Corporate Profile
OFX (full Name OzForex Limited ) Is A Fintech Company Headquartered In Sydney, Australia , Established In 1998 . The Company Specializes In Providing Foreign Exchange Services And Global Payment Solutions To Individual And Corporate Clients, With Operations Covering More Than 55 Currencies And 197 Countries . As Of 2023 , OFX Has Served More Than 1 Million Customers Worldwide. The Company Is Known For Its Efficient Cross-border Transfer Services And Competitive Exchange Rates.
OFX's Core Services Include International Money Transfer , Foreign Exchange , Corporate Payment Management And Multi-currency Account Services . The Company Provides Customers With A Transparent And Secure Foreign Exchange Trading Experience Through Its Proprietary Trading Technology Platform.
Regulatory Information
OFX Is A Licensed Financial Services Institution Regulated By The Australian Securities And Investments Commission (ASIC) With License Number 437723 . In Addition, OFX Is Registered And Operates In Multiple Jurisdictions Around The World (e.g. Ireland, Germany, Spain And France) Through Its Subsidiaries, Strictly Adhering To Local Financial Regulatory Requirements. This Multi-regional Regulatory Model Ensures The Legitimacy And Compliance Of OFX's Operations On A Global Scale.
Trading Products
The Core Trading Products Of OFX Include The Following:
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Foreign Exchange Support 55 Currency Pairs Covering Major Global Currencies And Emerging Market Currencies , And Customers Can Exchange In Real Time At Any Time.
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International Money Transfer Provides 197 Countries And Regions With Money Transfer Services , Supporting A Variety Of Payment Methods, Including Bank Transfer And Cash Collection.
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Forward Contracts Customers Can Lock Future Exchange Exchange Rates Through Forward Contracts, Suitable For Long-term Payment Needs Sensitive To Exchange Rate Fluctuations.
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Global Currency Account Allows Customers To Hold And Manage Multiple Currencies , Reducing Currency Conversion Costs And Improving Fund Management Efficiency.
Trading Software
OFX Provides The Following Trading Tools And Platforms:
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OFX Web Platform With A Simple And Intuitive Web Interface, Customers Can View Exchange Rates, Submit Transaction Requests, Manage Accounts And Set Reminders In Real Time.
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OFX Mobile App Supports Mobile Apps For IOS And Android Systems, Allowing Customers To Conduct Foreign Exchange Transactions And Global Payments Anytime, Anywhere.
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API Interface Provides Automated Transactions And Bulk Payment Capabilities For Large Enterprise Customers, Enabling Seamless Integration Into Corporate Financial Systems.
Deposit And Withdrawal Methods
OFX Supports The Following Deposit And Withdrawal Methods:
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Bank Transfer Direct Transfer Or Transfer Of Funds Through The Global Banking Network, Which Is The Main Fund Processing Method Of OFX.
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Credit/Debit Card For Eligible Individual Customers, Transactions By Credit Or Debit Card Are Supported.
Customer Support
OFX Provides Comprehensive Customer Support Services To Customers:
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24/7 Customer Service Support Provides Live Live Chat, Phone And Email Support To Resolve Customer Transaction And Account Issues.
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Multilingual Services Support English, Chinese, Spanish And Other Languages To Meet The Needs Of Customers In Different Regions.
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Educational Resources Provide Basic Foreign Exchange Trading Guides And FAQs To Help New Customers Quickly Understand The Service.
Core Business And Services
The Core Business Of OFX Is Divided Into The Following Sections:
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Personal Foreign Exchange Services Provide Low Commission, High Transparency Foreign Exchange And International Transfer Services To Individual Customers.
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Corporate Payment Solutions Provide Customized Payment Management, Foreign Currency Accounts And Bulk Payment Services For Small And Medium-sized Enterprises And Large Multinational Enterprises.
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Online Seller Support Provide Multi-currency Account And International Collection Services For Cross-border E-commerce, Simplifying The Global Collection Process.
Technical Infrastructure
OFX's Technical Infrastructure Is Characterized By High Security And High Performance:
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Proprietary Trading System OFX Has Developed A Custom Transaction Matching And Clearing System To Ensure Real-time And Accurate Transactions.
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Bank-grade Security Uses 256-bit SSL Encryption Technology To Protect Customer Data And Transaction Security.
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Multi-Data Center Support Multiple Data Centers Distributed Around The World To Ensure The Stability And Disaster Tolerance Of The Trading System.
Compliance And Risk Control System
OFX Has Established A Comprehensive Compliance And Risk Management Framework:
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Anti-Money Laundering (AML) And Counter-Terrorism Financing (CTF) OFX Strictly Complies With International And Regional Anti-money Laundering Regulations And Conducts Strict Verification And Monitoring Of Customer Identities.
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Risk Control Model Identifies And Protects Against Latent Risks In Trading Through Real-time Monitoring And Predictive Analytics.
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Insurance Coverage Provides Insurance For The Safety Of Customers' Funds, Ensuring That Customers' Funds Are Not Lost In Extreme Cases.
Market Positioning And Competitive Advantage
Market Positioning
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Industry Position OFX Is One Of The World's Leading Foreign Exchange And International Payment Service Providers, Especially In The Asia Pacific And European Markets With Strong Influence.
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Target Customer Groups Main Service Objects Include: Individual Money Remitters, Small And Medium-sized Enterprises, Cross-border E-commerce And Multinational Enterprises .
Competitive Advantage
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Competitive Exchange Rates OFX Offers Exchange Rates Close To The Interbank Market Rate, Saving Customers On Transaction Costs.
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Globalized Service Network With Correspondent Banks And Partners In More Than 50 Countries And Regions To Ensure The Efficiency And Reliability Of Transactions.
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Multi-currency Support Support More Than 55 Currencies To Meet The Diverse Needs Of Customers.
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Technological Innovation Provide A Convenient And Safe Trading Experience Through Continuous Investment In Technology Research And Development.
Customer Support And Empowerment
Customer Support
OFX Provides Customers With Multi-channel Customer Support Services:
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Telephone Support Provide A Global Unified Customer Service Hotline, Customers Can Call + 353 1 582 5307 For Consultation.
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Email Support Customers Can Get Help Through [email protected] And [email protected] .
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Live Chat Communicate With Customer Service In Real Time On The Trading Platform To Solve Trading Problems.
Customer Empowerment
OFX Empowers Its Customers By:
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Educational Support Provides Basic Forex Trading Guides To Help Customers Understand Exchange Rate Fluctuations And Trading Strategies.
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Account Management Tool Provides Online Account Management Capabilities, Allowing Customers To View Transaction Records And Account Balances In Real Time.
Social Responsibility And ESG
OFX Actively Fulfills Social Responsibility And Focuses On The Following Areas:
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Environmental Protection Reduce Paper Transactions Through Digital Services And Support Sustainable Development.
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Social Welfare Regularly Participates In Charitable Donations To Support Social Welfare Projects Such As Education And Medical Care.
Governance Transparency OFX Adheres To The Highest Corporate Governance Standards And Ensures The Transparency And Fairness Of The Company's Operations.
Strategic Cooperation Ecology
OFX Has Established Strategic Partnerships With Several Well-known Institutions And Enterprises, Including:
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Travelex The World's Leading Travel Finance Company, Cooperating To Provide Multi-currency Traveler's Checks And Foreign Currency Exchange Services.
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MoneyGram International Money Transfer Service Provider, Cooperation To Expand OFX's Money Transfer Network.
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Xero Cloud Accounting Software Provider, Cooperation To Optimize The Financial Management System Of Small And Medium-sized Enterprises.
Financial Health
OFX, As A Company Listed On The Public Market, Has Performed Solidly In Terms Of Financial Health:
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Revenue Growth In Recent Years, The Company's Operating Income Has Maintained Steady Growth, Mainly Due To The Expansion Of Its Customer Base And The Expansion Of New Businesses.
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Profitability By Controlling Operating Costs And Improving Transaction Efficiency, OFX Has Maintained A Good Level Of Profitability.
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Capital Adequacy Ratio The Company Has Sufficient Capital To Support Its Expansion Needs In The Global Market.
Future Roadmap
The Future Development Plan Of OFX Includes The Following Aspects:
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Product Innovation Continuously Develop New Financial Products To Meet Customers' Needs For Diversified Financial Services.
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Market Expansion Further Expand Its Business Layout In Emerging Markets, Especially In South East Asia And Africa.
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Technology Upgrade Invest In Cutting-edge Technologies Such As Blockchain And AI To Improve Transaction Efficiency And Customer Experience.
Through The Above Strategic Layout, OFX Will Continue To Consolidate Its Leading Position In The Global Foreign Exchange And Global Payment Services Market.