Everyone beware of this platform's "profit trap"! My personal experience proves their system has selective malfunctions—instantly closing positions when you're at a loss, but freezing when you're profitable. They forcibly deducted $630 in profits and intentionally blocked the closing of a $70 trade. Customer service plays a deep game: first directing you to the tech department, who then passes you to finance, and finance pretends to handle it before going silent. I saved all screen recordings as evidence, yet they claimed "the system shows full payment was made." Now even logging into the account requires 30 minutes of verification—clearly they're destroying evidence!