Corporate Profile
Emirates NBD Bank PJSC (hereinafter Referred To As "Emirates NBD") Is A State-owned Bank In The United Arab Emirates, Headquartered In Dubai. As One Of The Largest Banking Groups In The Middle East By Assets, Emirates NBD Is Committed To Providing Comprehensive Financial Services To Individual, Corporate And Institutional Clients. The Bank Was Established On March 6, 2007 By The Merger Of National Bank Of Dubai (NBD) And Emirates International Bank (EBI) . As Of December 31, 2020, Its Total Assets Were 698 Billion Dirhams, Its Deposit Size Was 464 Billion Dirhams, Its Total Revenue Reached 23.21 Billion Dirhams, And Its Net Profit Was 7 Billion Dirhams. Currently, The Bank Has More Than 9,000 Employees In 70 Countries Worldwide, And Has Representative Offices In China, Indonesia And Other Places, Further Expanding Its International Influence.
Regulatory Information
Emirates NBD Is A Financial Institution Group Under The Supervision Of The Central Bank Of The United Arab Emirates (CBUAE) And Holds A Comprehensive Banking License. As A State-owned Bank, Its Operations Are Strictly Regulated To Ensure Financial Stability And Compliance. Although Emirates NBD Is Not Directly Engaged In Brokerage Services, Its Banking Functions Are Supervised And Directed By The UAE Central Bank, Ensuring That Its Financial Services Comply With International Standards.
Core Business & Services
Emirates NBD Core Business Covers The Following Areas:
1. Personal Banking
- Savings & Checking Accounts : Offers A Variety Of Types Of Accounts To Meet Different Customer Needs.
- Personal Loans : Includes Consumer Loans, Car Loans, And Personal Credit Loans.
- Credit Cards : A Wide Range Of Options, Including Rewards Points, Travel Offers, And Cash Back.
2. Corporate Banking
- Business Loans : Provides Financing Solutions For SMEs And Large Enterprises.
- Cash Management Services : Helps Businesses Optimize Cash Flow And Day-to-day Finances.
- Trade Finance : Supports International Trade Needs, Including Letters Of Credit And Guarantees.
3. Investment Services
- Asset Management : Provides Portfolio Management And Wealth Management Services.
- Investment Products : Covers Mutual Fund, Stock And Bond Investments.
4. Digital Banking Services
- Online Banking : Provides Convenient Account Management Services.
- Mobile Banking App : Supports Banking Transactions Anytime, Anywhere.
5. Foreign Exchange Services
- International Money Transfer : Provides Fast Cross-border Transfers Through Services Such As DirectRemit, Telegraphic Transfer And Western Union.
- Travel Money Card : A GlobalCash Card Supporting 15 Currencies, Designed For International Travel.
Technical Infrastructure
Emirates NBD Has Adopted An Advanced AIoT Risk Control System , Which Combines Artificial Intelligence And IoT Technology To Monitor Transaction Risks In Real Time And Ensure The Safety Of Customer Funds. Its Technical Infrastructure Also Includes Blockchain Technology For Optimizing Cross-border Transfers And The Execution Of Smart Contracts. In Addition, The Bank's Digital Platform Supports Biometric Authentication To Enhance The Security Of Customer Authentication.
Compliance And Risk Control System
Emirates NBD Strictly Complies With The Regulatory Requirements Of The UAE Central Bank And Has Established A Comprehensive Compliance And Risk Control System. Its Compliance Statement Emphasizes Strict Controls On Anti-money Laundering (AML), Counter-terrorism Financing (CFT) And Data Privacy. In Addition, The Bank Ensures The Effectiveness Of Its Risk Management Framework Through Regular Audits And Stress Testing.
Market Positioning And Competitive Advantage
As A Leading Financial Institution Group In The Middle East, Emirates NBD Stands Out In The Fierce Competition With The Following Advantages:
- Global Coverage : With An Extensive International Business Network, Services Are Available In The UAE, Egypt, India And Other Countries.
- Competitive Exchange Rates : Provides Real-time Buy And Sell Exchange Rates Of Major Currencies To Meet Diverse Foreign Exchange Needs.
- Quick And Responsive Customer Support : 24/7 Service Via Phone, Email, WhatsApp And Online Platforms.
Customer Support And Empowerment
Emirates NBD Offers A Diverse Range Of Support Channels To Its Customers:
- Telephone Support : Multi-lingual Services Are Available, And Customers Can Call Local Or International Numbers For Inquiries.
- Online Support : Submit Inquiries Through The Official Website And Mobile App, And Expect To Receive A Reply Within 24 Hours.
- WhatsApp Bank : Enjoy Fast-response Account Inquiries And Transaction Support By Subscribing To The Service At + 971 600 540000.
Social Responsibility And ESG
Emirates NBD Is Actively Involved In Social Responsibility Projects To Support Education, Environmental Protection And Community Development. Through Its "Go Green" Initiative , The Bank Is Committed To Reducing Carbon Emissions And Promoting Sustainable Financial Practices. In Addition, The Bank Supports The Educational Needs Of Young Students Through The Scholarship Program , Further Fulfilling Its Corporate Citizenship Responsibilities. Emirates NBD Has Established Long-term Partnerships With Several Financial Institution Groups Around The World, Including Standard Chartered, HSBC And Citibank. Through These Partnerships, The Bank Has Further Expanded Its Global Network And Optimized Cross-border Financial Services. In Addition, The Bank Has Partnered With The Reserve Bank Of India (RBI) To Further Expand Its Presence In India.
Financial Health
As Of December 31, 2020 , Emirates NBD Had Total Assets Of 698 Billion Dirhams And A Net Capital Adequacy Ratio Of 18.4% , Well Above The Minimum Requirement Of The UAE Central Bank. Its Capital Structure Includes Core Tier 1 Capital (87.70 Billion Dirhams) And Tier 2 Capital (20.30 Billion Dirhams), Ensuring Its Financial Soundness.
Future Roadmap
Emirates NBD's Future Development Plans Include The Following Key Areas:
- Digital Transformation : Further Investment In Blockchain, Artificial Intelligence And Big Data Technologies To Enhance Customer Experience.
- Regional Expansion : Plans To Add Branches In Emerging Markets Such As India And Indonesia To Expand Its Business Footprint.
- Sustainable Finance : Promote Green Financial Products And Support The Transition To A Low-carbon Economy. Emirates NBD Has Become A Key Player In Financial Marekting In The Middle East And Globally With Its Comprehensive Financial Services, Advanced Technology Infrastructure And Strong Market Positioning. Its Commitment To Customer Support And Social Responsibility Has Further Strengthened Its Reputation As A Responsible Financial Institutions Group.
