At present, the official website cannot be opened normally.
★ Company profile
BW (full name not explicitly disclosed, commonly known as BW.com) is a leading global cryptocurrency exchange that started as a bitcoin mining pool in 2014 and launched a trading platform in 2017, marking its transformation from a mining pool to a comprehensive digital asset trading platform. Headquartered in Singapore, the company's operations are located in Australia, South Korea, Taiwan, Japan, Malaysia, the Philippines, Thailand and other countries, reflecting its global presence and focus on the Asian market.
In 2017, Australia's Collinstar Holding fully acquired BW.com, and since then has guided its development into a centralized digital asset trading platform with an emphasis on security and user empowerment. BW is considered to be the world's largest mining pool exchange, operating in more than 45 countries with millions of users in 169 countries.
information such as registered capital, background of key executives, advisory team, membership of industry associations, corporate structure and shareholding structure are not publicly disclosed. The Compliance Statement shows that BW complies with US MSB regulatory requirements and implements KYC and AML procedures.
★ Regulatory information
BW holds an MSB (Money Services Business) license issued by the U.S. Department of the Treasury on April 19, 2020, allowing it to operate legally in the U.S. market, demonstrating its commitment to regulatory compliance. The platform implements strict KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures to ensure the legitimacy and security of the trading environment. No other regulatory bodies or specific license number information is disclosed, and the scope of regulation may be limited to the U.S. market.
★ trading product
BW supports about 46 cryptocurrencies for trading, including mainstream coins such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ethereum Classic (ETC), UBTC, SC, etc., as well as a variety of altcoins. The platform provides a variety of trading services, including spot trading, options trading, over-the-counter (OTC), peer-to-peer trading (P2P) and project launch platform. Users can participate in margin trading, with a maximum leverage of 20 times and no interest; In addition, the platform supports crypto futures trading, integrating with third-party services such as Tabtrader through a standalone interface and API. BW also offers a staking service that allows multiple cryptocurrencies to be staked at double-digit percentage returns, attracting users to earn passive income.
pricing mechanism is based on market supply and demand, and the transaction fee is 0.20% (unified for buyers and sellers), which is the industry standard. The liquidation model was not specifically disclosed, and the operating model is a centralized exchange, combining decentralized elements through mining pools and token distribution.
★ trading software
BW's trading platform is accessible via the web and mobile apps (iOS and Android) and supports multiple languages, including English, Chinese, Spanish, Turkish, and more, making it easy for users around the world. The interface is designed to be user-friendly and suitable for both novice and experienced traders, offering features such as an order book, price charts, and trading history. The mobile app is fully functional and supports trading, asset management, and account operations. BW provides comprehensive API documentation that allows developers to integrate third-party applications, facilitating innovation and platform extensions.
★ Deposit and withdrawal methods
BW only supports deposits and withdrawals of cryptocurrencies and does not provide fiat currency trading, positioning itself as a pure cryptocurrency exchange. Users can access a wide range of supported cryptocurrencies to ensure flexibility in asset management. However, user feedback shows that some listed tokens are not available for withdrawal, which may limit the liquidity of some assets. For example, a user reports withdrawals that meet the $10,000 trading volume requirement, otherwise the account may be frozen, with undisclosed fees and processing times.
★ customer support
BW provides customer support via Twitter, Telegram, and WeChat (mainly for users in China), available 24/7 to assist users with account, transaction, and technical issues. The platform provides educational resources and community interaction through social media to help users stay abreast of market trends and platform updates. User feedback has been mixed on support efficiency, with some users reporting slow responses or unresolved issues, indicating that there is room for improvement in customer support.
★ core business and services
BW's core business includes cryptocurrency exchange services, covering spot trading, derivatives trading, OTC trading, P2P trading, and project launch platforms. In addition, BW maintains its tradition of mining pool services, providing mining support for mainstream cryptocurrencies, including global retail and institutional users, with a special focus on the Asian market. The technology platform is based on blockchain technology, which ensures transparent and secure transactions. The risk control system includes SSL certificates, cold wallet storage, DDoS protection and KYC/AML procedures, the pricing mechanism is determined by market supply and demand, and the operating model is a centralized exchange, combining the decentralized elements of mining pools and token allocation.
