Basic Information
Types and Background
of BankIslami Pakistan Limited is one of the leading Islamic commercial banks in Pakistan, established in 2006 and headquartered in Karachi. The bank's major shareholder is Jahangir Siddiqui & Co., which holds 53.49% of the shares and is listed on the Pakistan Stock Exchange.
With
more than 550 branches across the country, BankIslami offers a full range of Islamic banking services, including retail banking, corporate banking, investment banking, and trade finance.
Regulation & ComplianceThe
bank is regulated by the State Bank of Pakistan (SBP) and is a member of the Deposit Insurance Scheme to safeguard customer deposits.
Key indicators of financial
healthUp to now, BankIslami's key financial indicators such as capital adequacy ratio and liquidity coverage ratio have not been disclosed in public channels. However, as a regulated listed bank, its financial position is subject to the regulatory requirements of the SBP.
Deposit & Loan
ProductsBankIslami offers a variety of Shariah-compliant deposit products, including current accounts, fixed deposits, savings accounts, etc., to meet the needs of different customers.
Loan ProductsThe
bank offers a wide range of financing options such as home finance, car finance and personal finance, all based on Shariah financing models such as Diminishing Musharakah and Ijarah.
list of common
feesBankIslami's fee structure is transparent, depending on the product and service chosen. Customers can get detailed information through the official website or by contacting customer service.
digital service experience
app and
online banking BankIslami have launched a mobile banking app that provides functions such as account management, fund transfer, bill payment and more. The app has a rating of 2.9 on the Google Play Store, and user feedback shows that there is still room for improvement.
Technological InnovationThe
bank's commitment to digital transformation has led to the launch of Pakistan's first Islamic digital banking platform—aik, which aims to provide convenient digital banking services.
customer service
quality service
channelBankIslami offers 24/7 phone support and live chat services, ensuring that customers can get help at all times.
Complaint
HandlingThe Bank attaches great importance to customer feedback and has a dedicated complaint handling mechanism in place to quickly resolve customer issues.
Multilingual
supportTo meet the diverse needs of its customers, BankIslami offers multilingual services including Urdu and English.
security
measuresBankIslami has joined Pakistan's deposit insurance program to protect customers' deposits.
Data SecurityThe
bank takes several measures to keep customer data safe, including the use of advanced encryption technology and multi-factor authentication mechanisms.
Featured & Differentiated
Segment
ServicesBankIslami has launched a series of products aimed at specific customer groups, such as Mashal Women Banking, which aims to support women entrepreneurs.
High Net Worth
ServicesThe Bank provides private banking services to provide customized wealth management solutions for high net worth clients.
