Bank Basic
InformationEnTie Commercial Bank Co., Ltd. (hereinafter referred to as EnTie Commercial Bank) is a Taiwanese commercial bank founded in 1992, headquartered in Taipei, Taiwan, with a specific address on the 40th floor of Building 101, No. 7, Section 5, Xinyi Road, Xinyi District, Taipei City. As a public company (ticker ticker code: 2849. TW), Antai Bank's shareholder background is mainly local investors and institutional investors in Taiwan, relying on its stable operating model to occupy a place in Taiwan's financial market. The bank provides diversified financial services to meet the needs of individual and corporate customers through three business segments: retail banking, corporate banking and operations management.
Scope of
ServicesAntai Bank's services mainly cover the whole territory of Taiwan, with branches in major cities such as Taipei, and the specific number of outlets is not disclosed, but its official website provides branch query functions, showing wide coverage and serving urban and rural customers. In addition, banks are involved in international business, supporting trade finance and foreign exchange transactions for corporate clients, but do not have physical branches overseas. Aetna Bank's ATM network spans across Taiwan, making it easy for customers to make cash deposits and withdrawals and daily transactions. As a Taiwan-based bank, its services focus on local retail and corporate finance needs.
Regulation &
ComplianceAntai Bank is regulated by the Financial Supervisory Commission (FSC) of Taiwan and strictly follows Taiwan's Banking Act and related regulations to ensure transparency and compliance in its operations. The bank is a member of Taiwan's Central Deposit Insurance Corporation (CDIC), which covers up to NT$3 million (about US$90,000) for a single depositor, providing security for customer funds. There are no major violations or fines in the recent compliance record, demonstrating a robust performance in risk management and compliance.
Financial HealthAnetna
Bank's financial performance is based on the background of its listed company, and the overall financial position is expected to be stable. However, specific financial indicators such as the core Tier 1 capital adequacy ratio (CET1), non-performing loan ratio (NPL) and liquidity coverage ratio (LCR) are not disclosed in public information. As a regulated commercial bank, its capital adequacy ratio is expected to meet the minimum requirements of the FSC (typically above 8%), the non-performing loan ratio remains below the industry average, and the liquidity coverage ratio should also meet regulatory standards.
Deposits & Loans
: Antai Bank offers demand deposits, time deposits, foreign currency deposits and negotiable certificates of deposit. Demand deposit interest rate is low (usually 0.1%-0.5%) and high flexibility; Fixed deposits are available for different maturities (1 month to several years), and the interest rate fluctuates according to the amount and term, usually between 1% and 3% (please refer to the official website of Antai Bank for details). Foreign currency deposits support major currencies such as US dollars and euros, which is suitable for customers with cross-border needs.
Loans: Aetna Bank provides housing loans, personal loans, credit cards and corporate finance. Mortgage interest rates typically range from 3%-5% and can be up to 80% of the property valuation, with both fixed and variable rate options available. The approval threshold for personal loans is low, and the maximum loan amount depends on the customer's creditworthiness, allowing flexible repayment terms. Corporate clients have access to trade finance, cash management and integrated financing solutions.
Features: Aetna Bank's loan products focus on the needs of corporate customers, such as participating in Gogoro's NT$10.7 billion financing project, demonstrating its ability to support innovative businesses.
List of common fees
: Aetna Bank's fee structure is not disclosed in detail in public information. Regular accounts may charge a monthly fee (about NT$100-200), but premium accounts may be waived by meeting the minimum balance requirement. Domestic transfers are usually free, and cross-border transfers, such as international wire transfers, cost around $20-$40, depending on the amount and currency. ATM inter-bank withdrawal fees may range from NT$7-15, and it is recommended to use Aetna Bank's own ATM to reduce costs. Overdraft fees and penalties for less than the minimum balance are unknown, customers need to check the specific terms through the official website of Aetna Bank.
Digital Service
ExperienceAetna Bank has limited information on digital services and is expected to provide account management, transfer and payment functions through online banking and mobile applications. The specific ratings of the mobile app (such as the App Store or Google Play) are not disclosed, but as a modern commercial bank, it may support core features such as facial recognition login, real-time transfers, and bill management. In terms of technological innovation, banks may participate in Taiwan's FSC's "Bank 3.0" initiative to promote digital transformation, but it is unclear whether they will provide AI customer service, robo-advisors, or open banking APIs.
Customer Service
QualityAntai Bank provides telephone support (+886-2-2507-1166), supports Chinese services, and customers can get help through the official website or branches. Information on the complaint handling process, average resolution time, and user satisfaction is not disclosed. For cross-border customers, banks may provide limited support in English, but the specifics of multilingual services are unknown. User feedback on social media (e.g., Platform X) has not been widely discussed, and the quality of customer service has yet to be further verified.
Security
MeasuresAntai Bank's deposits are protected by the Central Deposit Insurance Corporation of Taiwan (CDIC) with a maximum protection amount of NT$3 million, covering demand deposits, time deposits and other account types (excluding offshore banking units). Banks expect to use real-time transaction monitoring and multi-factor authentication such as passwords or biometrics to protect against fraud. In terms of data security, it complies with Taiwan's Personal Data Protection Act, but it is not known whether it is ISO 27001 certified or whether there has been a data breach. As a regulated bank, its security standards are expected to be in line with industry standards.
Featured Services and DifferentiationAetna
Bank's featured service information is limited. Retail banking services may include low-threshold accounts for younger customers, but it is unclear whether they offer fee-free student accounts or senior-only wealth management products. In terms of green finance, banks have participated in the financing of innovative companies such as Gogoro, showing their support for sustainable development, but the specific ESG investment products have not been disclosed. High-net-worth clients can enjoy wealth management and personal trust services, and the details of the entry threshold and customized financial solutions need to be further enquired.
Market Position &
HonorAnetna Bank is a significant player in Taiwan's banking industry, with an unknown market share and total assets ranking in 2024, but its participation in high-profile financing projects such as Gogoro shows its activity in the corporate finance sector. The bank does not have a publicly available industry ranking (such as the "Global Top 50 Banks") or specific award information, but as a listed company, it has a certain competitiveness in the local market in Taiwan.
