U.S. Bank

Company

ProfileU.S. Bank, U.S. Bancorp, is a U.S. bank holding company headquartered in Minneapolis, Minnesota and incorporated in Delaware. With more than 3,000 branches in the U.S. as of Q3 2023, U.S. Bank is the fifth-largest bank in the U.S., primarily serving individual customers, corporate and institutional investors.

U.S. Bank is ranked 117th on the Fortune 500 and is classified as a Systemically Important Financial Institution (SIFIs) by the Financial Stability Board (FSB). Its core businesses include personal banking, wealth management, corporate financial services and institutional services, aiming to meet the diversified financial needs of customers.

Regulatory

informationU.S. Bank is primarily regulated by:

• Office of the Comptroller of the Currency (OCC): as the primary federal regulator, Responsible for overseeing the operations and compliance of national banks.

• Federal Deposit Insurance Corporation (FDIC): Provides deposit insurance and regulates all insured banks.

• Federal Reserve: Regulates bank holding companies to ensure the stability of the financial system.

trading

productsU.S. Bank provides a wide range of products and services, covering the following areas:

Deposit Products:

• Checking Accounts: Includes Bank Smartly™ Checking Account, Safe Debit Account and Student Checking Account. Features: Support mobile check deposit, ATM no fees (in-network) and customized reminders.

• Savings Accounts: These include Standard Savings Accounts, Money Market Accounts, and Certificates of Deposit (CDs), with a choice of interest rates and tenors.

1. Credit card:

   • Rewards card: e.g. U.S. Bank Cash+ ® Visa Signature® Card with cash back on purchases.

   • Travel cards: e.g. U.S. Bank Altitude® Reserve Visa Infinite® Card, which offers travel credits and benefits.

   • Guarantee card: such as U.S. Bank Secured Visa® Card, for individuals who wish to build their credit history.

2. Loans & Credit Products:

   • Personal loans: Unsecured loans that can be used for debt consolidation or other personal purposes.

   • Car Loans: Provide financing services for new and used cars.

   • Home Title Loans & Lines of Credit (HELOCs): Help homeowners borrow their home title to pay for a big bill or make home improvements.

deposit and withdrawal

methodsU.S. Bank provides the following deposit and withdrawal methods:

1. Online & Mobile Banking: Electronic transfers, cheque deposits, and ATM fee-free transactions (in-network) are supported.

2. ATMs and branches: With its vast network of ATMs and branches, customers can conveniently handle deposits, withdrawals and other banking services.

3. Direct Deposit: A direct deposit service that supports payroll and other recurring payments.

customer

supportU.S. Bank offers comprehensive customer support services:

24-hour customer support: Available around the clock via phone and live chat to help customers with account issues and trading needs.

1. Online Resources: Detailed FAQs, e-Statements and Portfolio Analysis tools.

2. In-person support: Customers receive personalized assistance through thousands of branches nationwide.

core business and

servicesU.S. Bank's core business is divided into the following segments:

Personal Banking:

• offers chequing, savings, credit cards and loans.

• Customized solutions for different customer groups (e.g., students, small business owners).

1. Wealth Management Services:

   • providing investment management, wealth planning, trust and estate services.

   • Features: Tailor-made investment strategies to help clients achieve their long-term financial goals.

2. Corporate Financial Services:

   • provides business chequing accounts, loans, and payment solutions to small and medium-sized businesses.

   • Customized financial support for industry needs (e.g., healthcare, aerospace).

3. Institutional Services:

   • providing custodian services, corporate trust services and global fund services.

   • Features: Comprehensive compliance and accounting support for fund managers and institutional investors.

technology

infrastructureU.S. Bank invests in advanced technology infrastructure to support the efficient operation of its financial services:

1. digital platform:

   • online and mobile banking platforms support a wide range of transaction functions, including payments, transfers and investment management.

   • Integrate AI-driven intelligent customer service to provide personalized service recommendations based on customer behavior.

2. Payment Solution:

   • offers Zelle P2P payment services that support real-time fund transfers.

   • Support customized payment solutions (e.g., payroll and fraud protection tools) for enterprise customers.

compliance and risk control

systemU.S. Bank's compliance and risk control system covers the following aspects:

1. Anti-Money Laundering (AML):

   • uses an AI-driven monitoring system to identify suspicious transactions in real time.

   • Conduct regular customer identity verification (KYC) to ensure compliance.

2. Risk Management:

   • to establish a comprehensive credit risk model to assess the probability of customer default (PD).

   • Use the AIoT risk control system (based on artificial intelligence and Internet of Things technology) to monitor transaction risks in real time.

3. Customer Privacy Protection:

   • comply with the Gramm-Rich-Blearley Act (GLBA) to protect customer financial data.

   • Encryption technology is provided to ensure the security of online transactions.

financial

healthU.S. Bank is financially stable, with total assets of $571.8 billion as of 3Q3 2023 , with total liabilities of $516.8 billion and net assets of $55 billion. Its capital adequacy ratio is 14.5%, well above the minimum level required by the regulator (8%).

Strong Regulatory Indicators:

• Capital adequacy ratio: 14.5%,

• non-performing loan ratio: 1.2%,

• net interest margin: 3.15

  %.