Basic information
of thebankSaudi National Bank (SNB), the full name of Saudi National Bank (Arabic: البنك الأهلي السعودي), is a commercial bank, originally established by royal decree on December 26, 1953 under the name of National Commercial Bank (NCB). It is the first bank in Saudi Arabia to be officially approved for operation. In April 2021, NCB merged with Samba Financial Group and officially changed its name to Saudi National Bank, creating the third largest bank in the Gulf region by assets, with total assets of US$243.8 billion. Headquartered in Riyadh, the capital of Saudi Arabia, SNB is a publicly traded company with shares traded on the Saudi Stock Exchange (Tadawul) under the symbol 1180. In the shareholder structure, the Saudi government holds a majority stake of 37.2% through the Public Investment Fund (PIF), 10% by the public pension institution, and the remaining stake by Saudi investors and the public market, releasing 25% of the share capital when the IPO was launched in 2014. SNB dominates the Saudi banking sector with a market share of about 24.4%, second only to Al Rajhi Bank.
Scope
ofServicesSNB has more than 450 branches and 486 ATMs across the country, forming an extensive service network. In addition, SNB has branches in the UAE, Bahrain, Qatar and Singapore, and operates in Pakistan through its subsidiary, Samba Bank, with 48 branches and 57 ATMs.
Regulation & ComplianceSNB
is regulated by the Saudi Central Bank (SAMA) and follows Basel III's capital and liquidity requirements. As a member of the Depositor Protection Fund (DPF), SNB provides deposit protection of up to SAR 200,000 per depositor. In terms of compliance, SNB has implemented a comprehensive anti-money laundering and counter-terrorist financing policy, in line with international best practices.
Financial health
capital adequacy ratio: As of Q4 2024, SNB's Tier 1 capital adequacy ratio was 20.3%, well above regulatory requirements.
Non-performing loan ratio: In the third quarter of 2024, SNB's non-performing loan ratio was 1.13%, demonstrating good asset quality.
Liquidity Coverage Ratio: In the first quarter of 2024, SNB's average liquidity coverage ratio was 281.12%, indicating that it has strong short-term solvency.
Deposits & LoansDeposits
: SNB offers a wide range of deposit products, including demand and time deposits, as well as Shariah-compliant savings schemes, to meet the needs of different customers.
Loans: SNB offers home loans, car loans, and personal lines of credit, with interest rates and application conditions depending on the customer's credit profile and loan type.
Alist
of common expenses, SNB's account management fees, transfer fees, overdraft fees, ATM interbank withdrawal fees and other fees can be found on its official website. In addition, customers should be aware of possible hidden fees such as minimum balance requirements.
DigitalServices Experience
SNB's mobile banking app has a rating of 4.0 on the Google Play Store and has been downloaded more than 5 million times. The app supports features such as facial recognition, real-time transfers, bill management, and integration with investment tools. In addition, SNB provides innovative services such as AI customer service, robo-advisors, and open banking APIs.
Customer Service Quality
SNB offers 24/7 phone support, live chat, and social media response services to ensure that customers can get help at any time. In addition, SNB provides multi-language support, which is convenient for cross-border customers.
Security Measures
: SNB provides deposit protection of up to SAR 200,000 per depositor. In terms of data security, SNB is ISO 27001 certified and has implemented anti-fraud technologies such as real-time transaction monitoring to ensure the safety of customer funds and information.
Featured Services & Differentiated
SNBs provide customized services for different customer groups, such as student accounts, exclusive wealth management for the elderly, and green financial products. In addition, SNB's private banking services provide customized financial solutions for high-net-worth clients.
Market Position & Accolades
SNB is one of the largest banks in Saudi Arabia and enjoys a good reputation both domestically and internationally. In 2024, it won a number of international awards, including "Best Digital Bank", "Best Trade Finance Service", and "Best Information Security & Fraud Management", among others, demonstrating its leadership in digital transformation and customer service.
