Basic
InformationLebanese Swiss Bank (LSB) is a private bank headquartered in Beirut founded in 1962. In 1973, Credit Suisse acquired 99.01% of the bank's shares and renamed it Credit Suisse (Moyen-Orient) SAL. In 1988, a group of Lebanese investors and businessmen bought the bank and renamed it Lebanese Swiss Bank SAL.
Scope of
ServicesLSB operates primarily in Lebanon, providing personal banking, corporate banking and investment services. The bank has several branches and ATM networks across the country, making it convenient for customers to conduct their day-to-day banking operations.
Regulation &
ComplianceLSB is regulated by the Central Bank of Lebanon (Banque du Liban) and follows the country's banking regulations and compliance requirements. The bank has also implemented a customer complaint handling process, ensuring that complaints are acknowledged within three working days of receipt and a response is provided within 15 working days.
Financial HealthLSB
adheres to Basel Accord's capital adequacy requirements to ensure its financial soundness. In addition, the bank maintains a liquidity coverage ratio to address potential liquidity risks.
Deposits & Loans
:
LSB offers a variety of fixed deposit accounts, with interest rates based on the deposit amount and tenor. For example, the interest rate on a USD fixed deposit is adjusted according to market conditions. The account management fee is $15 per year, and the minimum account balance requirement is $2,000.
Loans:
LSB offers a variety of loan products, including personal loans and car loans. For example, personal loans have competitive interest rates and in some cases do not require a guarantor. In terms of car loans, the fixed interest rate for new car loans is 6%, and the interest rate for used car loans is between 7% and 8% depending on the age of the vehicle
List ofcommon expenses
LSB's account management fee is $15 per year.The transfer fee depends on the amount and currency, for example, the transfer fee is $1 for transfers under $1,000 and $15 for transfers over $50,000. In addition, banks charge other service fees such as check processing fees, etc.
Digital Service
ExperienceLSB offers online banking services that allow customers to view account balances, transaction history, and pending transactions through its e-banking platform. The bank has also adopted advanced security technology to ensure the safety of its customers when using online services.
Customer Service Quality
LSB has a customer protection department where customers can submit complaints by phone or email. The bank undertakes to confirm the complaint within three working days of receipt and provide a response within 15 working days. In addition, LSB provides FAQs and an online contact form on its website to make it easy for customers to get help.
Security
MeasuresLSB attaches great importance to the security of client funds and data. The bank uses advanced security technology to prevent third-party fraud. In addition, LSB follows international security standards to ensure the confidentiality and integrity of customer information.
Featured Services & DifferentiationLSB
offers a wide range of banking products to meet the needs of different customers. For example, the bank offers flexible loan options for individual customers and customized financial solutions for corporate customers. In addition, LSB actively participates in community development projects to demonstrate its sense of social responsibility.
Market Position & HonorAs
one of the medium-sized banks in Lebanon, LSB has a certain influence in the local market. While the bank has limited visibility worldwide, its stable operations and customer-oriented services have given it a place in the local market.