basic bank information
Goldman Sachs Group, Inc. is a commercial bank, specifically an investment bank, which is a publicly traded company (NYSE: GS), non-state-owned or joint venture bank. Its full name is Goldman Sachs Group, Inc., which was founded in 1869 and is headquartered in New York, USA. As a public company, its shareholders are mainly institutional investors, with approximately 74% of the shares held by institutional investors, 0.5% by insiders and the remainder by public and individual investors.
service scope
GS services cover the globe and operate in more than 30 countries, including North America, Europe, Asia and Oceania. Due to its main service organization customers, the number of offline outlets is small, mainly in the form of offices, and the specific number of outlets is not disclosed. ATM distribution is not applicable because GS is not a traditional retail bank.
services and products
GS offers a comprehensive range of financial services, including:
trading and proprietary investments: including trading and proprietary investments in fixed income, currencies, commodities and equities, providing clients with market liquidity.
Asset Management: Manages a variety of asset classes, including equity, fixed income, hedge funds, private equity, and real estate, providing investment products to institutional and individual investors.
Wealth Management: Customized financial advisory and investment management services for high-net-worth individuals.
Consumer Banking: Serving individual customers through Marcus by Goldman Sachs with online savings accounts, high-yield CDs, personal loans, and credit cards.
> investment banking: providing M&A, underwriting and financial advisory services to help clients with capital raisings and strategic transactions.
regulatory and compliance<
span style="font-family: sans-serif; color: black" > GS is overseen by several regulatory bodies, including the Federal Reserve of the United States OCC<span style="font-family: sans-serif; color: black" > etc. As a bank, its deposit accounts through Marcus by Goldman Sachs are insured by the Federal Deposit Insurance Corporation (FDIC) and cover up to $250,000 per depositor. Recent compliance records show that GS was fined $4 million by the SEC in 2022 for ESG investment policies and procedures, and in 2023, its fintech unit was warned by the Federal Reserve Board for risk and compliance issues, indicating that it faces certain challenges in compliance management.
financial health
GS is in good financial health, with the following key financial indicators:
Tier 1 capital adequacy ratio: 16.0%, indicating a robust capital structure.
total capital adequacy ratio: 17.4%, indicating its ability to absorb potential losses. These ratios show that GS is well-capitalized and financially healthy, with net income of US$53.51 billion and net profit of US$14.28 billion in 2024, further supporting its strong financial position.
>CET1 Common Equity Tier 1 Ratio: 14.9% as of December 31, 2024, above regulatory requirements.
digital service experience<
span style="font-family: sans-serif; color: black" >GS offers digital banking services through its Marcus by Goldman Sachs platform, with a mobile app that supports account management, balance inquiry, money transfers and more. The app supports biometric logins and has a high user rating (the exact rating is not disclosed, but the reviews are generally positive). Core features include:
online savings accounts, high-yield CDs, penalty-free CDs, and interest rate adjustment CDs.
Marcus Insights feature that allows users to link external accounts, track financial data, and analyze expenses and cash flows. In terms of technological innovation, it supports open banking APIs and allows third-party service providers to access customer data (with the consent of customers), but no AI customer service or robo-advisory services are discovered.
customer service<
span style="font-family: sans-serif; color: black">GS offers multi-channel customer support:
e-mail support: contact via website.
Live chat: Available to logged-in customers, available during business hours.
> phone support: 24/7.
security measures<
span style="font-family: sans-serif; color: black">GS uses strict security measures to protect customer data and transactions, including:
security features: mobile app supports biometric login; Standard banking security protocols such as data encryption, fraud detection, and two-factor authentication.
> deposit insurance: by Marcus by Goldman Sachs offers an account insured by the FDIC up to $250,000.
featured services and differentiation<
span style="font-family: sans-serif; color: black">GS's unique strengths include:
AUM: With more than $1.6 trillion in assets under management, it provides diversified investment products for institutions and individuals.
wealth management services: providing customized solutions for high-net-worth clients.
innovative consumer bank: offers a fee-free online savings account and high-yield CDs through Marcus by Goldman Sachs.
Research & Analysis: Helps clients develop strategies by providing market, economic, and industry insights through its research division.
> investment banking leadership: ranked high in the global M&A and underwriting markets.
summary
The Goldman Sachs Group, Inc. is a leading global investment banking and financial services institution, founded in 1869 and headquartered in New York, USA. It has a global footprint, strong financial health and a high capital adequacy ratio. Strict regulation, there have been recent compliance issues, but the overall soundness. The digital service offers a highly-rated mobile app through the Marcus platform, supporting biometric logins and open banking APIs. Customer service is available 24/7, and security measures include FDIC insurance and encryption. Known as a global leader in investment banking and asset management, GS further differentiates itself through innovative consumer banking services and research capabilities.
