Hua Nan Bank

Hua

Nan Commercial Bank, Ltd. is a pioneer in Taiwan's financial market, with a "customer first, service excellence" philosophy that has demonstrated excellence in retail banking, corporate finance, and digital services. Founded in 1919 by local entrepreneurs such as Lin Xiongzheng and overseas Chinese investors in Southeast Asia, the bank is headquartered at No. 123, Songren Road, Xinyi District, Taipei City, Taiwan. As a wholly owned subsidiary of Hua Nan Financial Holdings Co., Ltd. (TWSE: 2880), Hua Nan Bank serves more than 6 million customers and is a leader in Taiwan's banking industry with its solid financial performance and innovative capabilities.

Bank Basic InformationHua

Nan Bank is a commercial bank, non-state-owned or joint venture, founded in 1919 and headquartered at No. 123, Songren Road, Xinyi District, Taipei City, Taiwan. The bank, with Lin Xiong-cheng as its first chairman, initially aimed to support Taiwan's local economy and trade. In 2001, Hua Nan Bank became a subsidiary of Hua Nan Financial Holding Corporation, integrating banking, securities and insurance businesses and listing on the Taiwan Stock Exchange (stock code: 2880). The main shareholders include institutional investors and public shareholders, and the holding structure is centered on South China Financial Holding Company. Hua Nan Bank is strictly regulated by the Financial Supervisory Commission (FSC) of Taiwan and is required to comply with the Banking Act and international financial standards to ensure operational transparency and the safety of customer funds. Its deposits are protected by Taiwan's deposit insurance system, with a maximum coverage of NT$3 million per depositor. The SWIFT code for the bank is HNBKTWTPXXX and the Legal Entity Identifier (LEI) is 5493000IRH8ZF2IJYY72. Hua Nan Bank has about 180 branches in Taiwan, and branches in Hong Kong, Chinese mainland (Shanghai, Shenzhen), the United States, Australia, Singapore, Vietnam and other places, with about 7,000 employees worldwide.

Deposit & Loan Products

depositsSouth

China Bank provides a variety of deposit products to meet the savings needs of individual and corporate customers:

Demand Deposits: Including checking accounts and savings accounts, such as "South China Savings Account", the minimum account opening amount is NT$1,000, and the basic annualized rate of return (APY) is about 0.05%-0.3%, and the latest interest rate needs to be confirmed through branch or online banking (deposit service).

• Fixed deposits: 12 currencies such as NEW TAIWAN DOLLAR, USD and RMB are supported, with deposit terms ranging from 1 month to 5 years, and the minimum deposit amount is NT$5,000. In 2025, the interest rate on fixed deposits can reach up to 2.5% (12 months, with a deposit amount of less than NT$10 million), which needs to be checked through online banking or branches.

• Featured Products:

  • High Yield Savings Account: Such as "South China Uni Savings Account", which offers an annualized interest rate of up to 1.5%, requires maintaining a balance of more than NT$100,000, and no monthly fee.

  • Large Certificates of Deposit (CD): Support flexible tenor, suitable for large amount of money customers, the interest rate needs to be queried through the branch or app, and the early withdrawal penalty is 90 to 180 days of interest.
    Customers can check the "Cloud Interest Rate" offer through the "Hua Nan Bank+" app or online banking, and the deposit products support instant opening and interest rate calculation, and some accounts offer no transaction fee offer.

loansSouth

China Bank provides a comprehensive range of loan products to meet diversified financing needs:

• mortgages: Fixed- and variable-rate mortgages with a loan amount of up to 80% of the value of the property and a repayment period of up to 30 years. In 2025, the fixed interest rate will be as low as 1.6% (3-year term), the floating interest rate will be based on the minimum lending rate (MLR, about 5.5%), and cash rebates and insurance discounts will be provided, and the application will require a credit score of 660 or more and an annual income of more than NT$30,000.

• Car Loans: Support financing for new and used cars, with a loan amount of up to NT$3 million, a term of up to 72 months, an annualized interest rate (APR) as low as 1.88%, and a credit score of 660 or above.

• Personal Line of Credit: Including South China Personal Loan (APR as low as 5.99%, amount up to NT$1.5 million) and asset-backed overdraft (up to 95% of collateral market value), the application threshold is a monthly salary of more than NT$30,000 and a good credit history.

• Flexible repayment options: Mortgages and personal loans offer no penalty for early repayment, weekly or bi-weekly payment plans, and a revolving line of credit for flexible debt management.
  All loans are subject to bank approval, and customers are required to provide credit history, proof of income and asset information, subject to the terms of the loan agreement. Banks' trade finance services, such as letters of credit and trade loans, provide additional support to cross-border businesses.

Digital Service ExperienceHua

Nan Bank's mobile banking app "Hua Nan Bank+" is the core of its digital services, which is available for download on iOS 14.0 and above and Android 9.0 and above, with an App Store rating of about 4.5 and a Google Play rating of about 4.3, with users praising its quick launch (within 2 seconds) and intuitive interface (Hua Nan Bank+ app). Core features include:

• Face recognition: support for biometric authentication (such as Face ID and Touch ID), combined with strong encryption technology to ensure transaction security.

• Real-time transfer: Support real-time transfer of NTD through the Taiwan interbank transfer system, with a daily limit of up to NT$1 million, international remittance covering more than 100 countries, and cooperate with Western Union and other platforms to provide low-rate transfers.

• Bill management: Support online bill payment, automatic deduction and e-statement, and classify transaction records in real time.

• Investment Tool Integration: Support stocks, funds, bonds and derivatives trading through the South China Investment Platform, providing real-time market data and investment advisory services.
  The online banking platform "Huanan Personal Online Banking" supports a variety of browsers and provides similar functions, and customers can complete the account opening within 5 minutes through the app or official website. The app supports accessibility features such as dynamic font adjustment and VoiceOver compatibility for visually impaired and hearing-impaired customers. Some users reported occasional technical issues, but the bank continued to optimize the user experience.

Technological InnovationHua

Nan Bank actively explores in the field of financial technology, relying on the technical resources of Hua Nan Financial Holdings to promote digital transformation:

• AI customer service: Introduce an AI-driven customer service system to analyze transaction behavior, Detect fraud risks in real-time, with plans to launch a virtual assistant in 2025 that will support 24/7 inquiries and personalized financial advice.

• Robo-advisor: Provide AI-based investment management services through the South China Investment Platform, recommend diversified investment portfolios based on customer risk appetite, with a minimum investment of NT$1,000 and no subscription fees.

• Open Banking API Support: Follows the Open Banking Framework of the Financial Supervisory Commission of Taiwan and integrates with third-party service providers to provide account management and financial services interoperability, especially in the areas of trade finance and cross-border payments.

• Other innovations: support for QR code payments, mobile check deposits, and the eTradeConnect platform to simplify trade finance applications; Launched online foreign exchange service, customers can book foreign currency through online banking and collect it at designated branches. In 2024, the bank will invest NT$3 billion to upgrade its cloud technology and data analytics platform to improve operational efficiency.

Featured Services & DifferentiationHua

Nan Bank is known for its localized services and internationalization capabilities:

• SME support: Customized loan and cash management services through SME services in South China, Participate in the SME Financing Guarantee Program of the Financial Supervisory Commission of Taiwan, with a loan approval rate of up to NT$3 million in as fast as 10 seconds.

• International layout: It has branches in Hong Kong, Chinese mainland (Shanghai, Shenzhen), the United States, Australia, Singapore, Vietnam and other places to support trade financing in countries along the "Belt and Road".

• Sustainable Finance: In 2022, China signed the Equator Principles, launched green bonds and preferential interest rate loans, supported environmentally friendly projects, responded to the United Nations Principles for Responsible Banking, and won the "Taiwan Green Finance Pioneer Award" in 2023.

• Wealth Management: Through South China Wealth Management, we provide individual pension funds, unit trusts and insurance products, which are in line with the global investment market and meet the needs of high-net-worth customers.

• Community Contribution: Through the Hua Nan Bank Foundation, we will support education and charity projects, donate NT$5 million for community development in 2023, hold financial literacy lectures, and improve the financial management ability of young people.

Market Position & HonorHua

Nan Bank is one of the leading commercial banks in Taiwan, with total assets of approximately NT$2.6 trillion in 2023, ranking among the top banks in Taiwan. With approximately 180 branches serving more than 6 million customers, the bank occupies a leading position in the SME and retail banking segments. Its international presence covers Asia, North America and Australia, and it ranks high on the Forbes Global 2000 list in 2023. Key accolades include:

• The Asian Banker 2023 "Best Retail Bank in Taiwan".

• 2022 Greenwich Associates SME Customer Experience Award.

• The 2023 "Best Employer" certification recognizes performance in employee development and community support.

• 2023 "Taiwan Green Finance Pioneer Award".
  Hua Nan Bank's solid financial performance and innovative capabilities have made it a leader in the financial markets of Taiwan and the region.

SummarySouth

China Commercial Bank Co., Ltd. has become a pioneer in Taiwan's financial market with its 100-year history, international business layout and innovative financial services. It offers a wide range of deposit and loan products, including high-yield savings accounts, term deposits, and flexible mortgages and personal loans, to meet the diverse needs of its customers. In terms of digital services, the "Hua Nan Bank+" app has been well received for its efficient real-time transfer and investment management functions. Technological innovations, including AI customer service, robo-advisors, and open banking API support, demonstrate its forward-looking digital transformation. With its SME support, international presence, commitment to sustainable finance, and multiple industry accolades in 2023, Hua Nan Bank continues to demonstrate strong competitiveness and influence in the financial markets of Taiwan and the region.

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