Banque Libano-Française S.A.L.

Basic Information of the BankName

and Background

Banque Libano-Française S.A.L. (BLF) is a Lebanese commercial bank founded in 1967 and headquartered in the Freedom Square Building in Beirut's Hamra district.

The bank originally evolved from the Lebanese branch of the French bank Compagnie Algérienne, which was founded with 70% owned by French shareholders. In 1970, Banque Indosuez acquired a 5% stake in the bank, which it increased to 20% in 1973. In 1992, Banque Indosuez further increased its shareholding to 51%. In 1999, BLF acquired Crédit Agricole Indosuez Liban (CAIL), which focuses on securities brokerage and portfolio management.

Scope of servicesBy

the end of 2023, BLF had 36 branches, 1 e-branch and 180 ATMs in Lebanon. Overseas, BLF Group has operations in France and Cyprus through the Banque SBA, LF Finance Suisse in Switzerland, and representative offices in Abu Dhabi, UAE and Lagos, Nigeria. The bank employs 799 people in Lebanon for a total of 877 employees.

Regulation &

ComplianceBLF is regulated by the Central Bank of Lebanon (Banque du Liban, BDL) and is a member of the Lebanese Banking Association. The Lebanese National Deposit Guarantee Agency guarantees deposits in commercial banks in local and foreign currencies of up to 5 million Lebanese pounds (about US$3,317).

Due to the lack of publicly available financial data, it is not possible to provide key indicators such as BLF's capital adequacy ratio, non-performing loan ratio and liquidity coverage ratio. However, the financial statements of the Bank of Lebanon comply with international accounting standards, and independent auditors are required by law to audit the annual financial statements, and most banks in Lebanon will choose an internationally recognized accounting firm for audit.

Deposits &

LoansDepositsBLF

offers a variety of deposit products, including demand and time deposits. For specific interest rates and featured products (e.g., high-yield savings accounts, large certificates of deposit, etc.), please refer to the bank's official website or consult customer service for the latest information.

LoansBLF

offers a variety of loan products, including home loans, car loans, and personal lines of credit. The loan interest rate and application threshold depend on the type of product and customer qualifications, and it is recommended to obtain detailed information through the loan simulator on the bank's official website or directly with the bank.

list of common fees

cannot provide detailed data such as account management fees, transfer fees, overdraft fees, and ATM inter-bank withdrawal fees for BLF. Customers are advised to check with their bank before opening an account for all possible fees and minimum balance requirements.

Digital Services Experience

App and

BLF's official mobile banking app, "My BLF", are available for free download on both iOS and Android platforms. The app offers features such as account management, loan simulation, branch and ATM locator, customer support, and more. It has a rating of 4.0 out of 5 on the Google Play Store and 4.7 out of 5 on the Apple App Store.

The "

My BLF" app is constantly updated to improve the user experience. The latest version optimizes the beneficiary creation and external transfer process to make transfer operations more convenient.

Customer Service Quality

Service ChannelsBLF

offers a variety of customer service channels, including phone support, live chat, and social media platforms. Customers can contact their bank directly through the My BLF app to report a problem or get support.

complaint handling

, complaint rate, average resolution time, and user satisfaction are not disclosed. Customers are advised to contact the bank's customer service in a timely manner when they encounter problems for help and solutions.

Multilingual

supportBLF's services are mainly in Arabic and French, but English support is also available for international customers.

Security MeasuresFunds

SafetyBLF's

deposits are guaranteed by the Lebanese National Deposit Guarantee Agency with a guarantee amount of 5 million Lebanese pounds (about $3,317).

Data

SecurityBLF's mobile banking app "My BLF" uses encryption technology to ensure the security of data during transmission. The app's privacy policy details how data is collected and used, and users can view information about it in the app store.

Featured Services & Differentiation

SegmentBLF

has launched the "Lucky to be Young" program for younger customers, offering special offers and event information for customers aged 0 to 25. In addition, the bank also provides private banking services to meet the customized financial needs of high-net-worth customers.