Founded in 1961 and headquartered in the Adlieh region of Beirut, Lebanon, Credit Libanais is a joint-stock commercial bank. In its shareholder structure, CIH Bahrain International Holding SAL holds 35.06% of the shares, EFG Hermes CL Holding SAL holds 8.81% of the shares, and the remaining shares are held by other shareholders. With an extensive network of branches in Lebanon and a subsidiary in Senegal, the bank demonstrates its regional and international presence.
Scope of ServicesCredit
Libanais provides a full range of banking services, including retail banking, corporate banking, investment banking, Islamic banking, insurance, leasing, real estate, and more. It has 68 branches in Lebanon and a subsidiary in Senegal, covering the Middle East and West Africa region.
Regulation & ComplianceThe
Bank is regulated by the Banque du Liban and follows Basel III capital adequacy requirements. In addition, Credit Libanais has been certified by PCI-DSS (Payment Card Industry Data Security Standard), demonstrating its compliance with international standards for payment card data security.
Financial HealthAccording
to 2020 data, Credit Libanais has a capital adequacy ratio of 13.83% and a liquidity ratio of 98%, indicating a strong capital and liquidity position. However, the net profit in 2020 was -24.38 million US dollars, indicating that there was some pressure on profitability in that year.
Deposits &
LoansDeposits: The bank offers a variety of time deposit products with tenors ranging from 1 month to 12 months and competitive interest rates.
Loans: Credit Libanais offers a variety of loan products, including home loans, car loans, and personal loans. Some of the loans are subsidized by the Central Bank of Lebanon at a preferential interest rate of up to 4.5 per cent. In addition, part of the loan is guaranteed by Kafalat S.A.L. at a guarantee fee of 2.5% of the loan amount.
List of common feesThe
bank's fee structure is transparent, including account management fees, transfer fees, overdraft fees, and ATM interbank withdrawal fees. The specific fee schedule can be obtained through its official website or customer service channels.
Digital Services ExperienceCredit
Libanais' mobile banking app offers a variety of features, including account management, real-time transfers, bill payments, and integration with investment tools. In addition, the bank has launched the "Wink Pay" service, which supports cardless ATM withdrawals and QR code payments, enhancing the digital banking experience for customers.
Quality of Customer ServiceThe
bank offers multi-channel customer service, including 24/7 phone support, live chat, and social media response, among others. Customers can get help and support in a variety of ways, improving the overall quality of service.
Security Assurance Measures
Credit Libanais attaches great importance to information security, has obtained ISO 27001 certification, and employs several anti-fraud technologies, such as real-time transaction monitoring and an AI-driven risk assessment system, to ensure the safety of customer funds and data.
Featured Services and DifferentiationThe
Bank provides a variety of featured services, such as student accounts, exclusive wealth management products for the elderly, and green financial products, to meet the needs of different customer groups. In addition, it also provides private banking services for high-net-worth clients and provides customized financial solutions.
Market Position & Accolades
Credit Libanais occupies an important position in the Lebanese banking industry and has won several international awards, such as "Best Commercial Bank" and "Best Digital Bank", reflecting its leading position and innovative ability in the industry.
