name and background<
ul style="list-style-type: disc" type="discfull name: Joint Stock Commercial Bank for Investment and Development of Vietnam.
headquarters in Hanoi, Vietnam, as the political and economic center of Vietnam, facilitating its nationwide operations.
Shareholder background: A state-owned bank, Hana Bank holds 15% of the shares, which is the largest strategic investment cooperation case in Vietnam's banking industry, reflecting its market-oriented reform and internationalization process.
service scope<
ul style="list-style-type: disc" type="disc">Coverage area: Mainly covering the whole of Vietnam, the service network covers both urban and rural areas to meet the needs of different customer groups.
Number of offline outlets: As of 2023, it has more than 600 branches and trading offices, covering major cities and towns in Vietnam.
ATM distribution: The ATM network covers a wide range of countries, making it easy for customers to withdraw and transfer money at any time, especially during the peak demand for cash during holidays.
regulatory and compliance<
ul style="list-style-type: disc" type="disc">regulator: Regulated by the State Bank of Vietnam (SBV), Vietnam's central bank, responsible for monetary policy and financial supervision, ensuring that banks operate in compliance with national laws and regulations.
Deposit Insurance Program: Participate in Vietnam Deposit Insurance (VDI) to protect customers' deposits, and the maximum amount of protection is in line with relevant regulations in Vietnam.
Recent compliance records: As a state-owned bank, BIDV is regularly audited and inspected for compliance, and there are no material compliance issues that have been disclosed, demonstrating the robustness of its risk management and compliance system.
financial health and key indicators
BIDV is a leader in Vietnam's financial system in terms of asset size, It has continued to grow steadily in recent years.
according to the latest publicly available data, its capital adequacy ratio (CAR) has remained around 9% all year round, fully reflecting the bank's soundness in capital management.
At the same time, the bank's non-performing loan ratio remained at a low level (e.g., about 1.1%~1.2% at the end of 2023), demonstrating good post-loan risk management capabilities.
key liquidity indicators such as liquidity coverage ratio also performed well, enabling BIDV to respond to market volatility and ensure the robustness and safety of its overall operations.
products and services
BIDV has built a multi-level and wide-coverage product and service system with its strong strength and rich experience. Meet the needs of different customer groups.
< for financial institutions>
provides comprehensive corporate financial services to enterprises, institutions and financial institutions, including trade finance, foreign exchange settlement, bill discounting, treasury management, cash management solutions, and asset management and investment banking. Help enterprises to achieve efficient operations in expanding domestic and foreign markets, reducing financing costs and optimizing asset allocation.
< for individual customers>
In terms of retail banking, BIDV provides personal deposits, personal loans, credit cards, wealth management products, and insurance brokerage services. In addition to the traditional counter business, the bank also continuously optimizes personal consumption finance, housing loans and other products to meet customers' capital needs in consumption, education, housing and other aspects, and provides customized wealth management advice for individual customers.
< for corporate customers>
For corporate customers, BIDV provides comprehensive financial solutions including corporate loans, working capital support, project financing, acquisition financing and supply chain finance, as well as cross-border payment, international settlement and other services to help enterprises enhance their competitiveness to promote coordinated economic development.
customer service<
ul style="list-style-type: disc" type="disc">contact information:
> phone: 02422200588 - 0763238588 - 0784132388 - 0842152355 - 0822808588 - 0764263180 - 0764860580 - 0947591080 - 0368098586 - 0376843566 - 0382512188 - 0357823588 - 0942551080
Live chat: Available through the official website and mobile app, answering customer questions in real time.
security measures<
ul style="list-style-type: disc" type="disc"> uses standard banking security measures, including data encryption, multi-factor authentication (e.g., SMS verification code, biometrics), and AI-powered fraud detection systems to ensure the security of customer information and assets and protect customer rights.
Featured Services & Differentiation
strategic cooperation with Hana Bank brings international experience and services to enhance its competitiveness in the international market, especially in trade finance and cross-border business.
leading the way in digital transformation, providing convenient online and mobile banking services to meet the needs of modern customers for efficient financial services.
> As the largest bank in Vietnam by assets, BIDV plays an important role in supporting national economic development projects, especially in the areas of infrastructure construction and SME financing.
In short, BIDV is one of the important pillars of Vietnam's economic development by providing comprehensive financial solutions to individuals, businesses and financial institutions in Vietnam with its state-owned background, strong service network and advanced digital capabilities.
