Bank SinoPac Co., Ltd. is a pioneer in Taiwan's financial market, with a "customer-centric, innovation-driven" philosophy in retail banking, corporate finance and digital services. Founded in 1992 by Samuel Yin and Paul Lo, headquartered at No. 36, Section 3, Nanjing East Road, Zhongshan District, Taipei, Taiwan. As a wholly owned subsidiary of SinoPac Financial Holdings Co., Ltd. (TWSE: 2890), SinoPac Bank serves more than 7 million customers and is a leader in Taiwan's banking industry with its solid financial performance and innovative capabilities.
Bank Basic InformationWing
Fung Bank is a commercial bank, non-state-owned or joint venture, established in 1992, headquartered at No. 36, Section 3, Nanjing East Road, Zhongshan District, Taipei City, Taiwan. Founded by Yin Yanliang and Lo Chih-keung, the bank established SinoPac Financial Holdings in 2002 to integrate banking, securities, leasing and venture capital businesses and was listed on the Taiwan Stock Exchange (stock code: 2890). The major shareholders include the Yin Yanliang family and institutional investors, and the holding structure is centered on SinoPac Financial Holdings. In 2005, SinoPac merged with Taipei International Commercial Bank to further expand its scale. SinoPac Bank is strictly regulated by the Financial Supervisory Commission (FSC) of Taiwan and is required to comply with the Banking Act and international financial standards to ensure operational transparency and the safety of customer funds. Its deposits are protected by Taiwan's deposit insurance system, with a maximum coverage of NT$3 million per depositor. The Bank's SWIFT code is SINOTWTP and the Legal Entity Identifier (LEI) is 5493007T4IX8QJVE4G29. SinoPac Bank has 125 branches in Taiwan (83 of which are located in the greater Taipei area), and branches in Hong Kong, Macau, Chinese mainland (Nanjing, Shanghai) and the United States (California), with about 7,000 employees worldwide.
Deposit & Loan Products
depositsSinoPac
Bank offers a wide range of deposit products to meet the savings needs of individual and corporate customers:
demand deposits: Including checking accounts and savings accounts, such as Wing Fung savings account, the minimum opening amount is NT$1,000, and the base annualized rate of return (APY) is about 0.3%, and the latest interest rate needs to be confirmed through branch or online banking.
Fixed deposits: Support 12 currencies such as NEW TAIWAN DOLLAR, USD and RMB, with deposit terms ranging from 7 days to 60 months, and the minimum deposit amount is NT$10,000. During the 2025 promotion period, the fixed deposit interest rate can be up to 2.5% (12 months, the deposit amount is less than NT$10 million), which needs to be enquired through online banking or branches.
Featured Products:
High Yield Savings Account: For example, "Wing Fung Premium Savings Account" offers an annualized interest rate of up to 1.5% and needs to maintain a balance of more than NT$100,000.
Large Certificate of Deposit (CD): Flexible tenor, suitable for customers with large amounts of funds, the interest rate needs to be queried through the branch or app.
Customers can check the "Cloud Interest Rate" offer through the "easy by Bank SinoPac" app or online banking, and the deposit products can be opened and calculated instantly, and some accounts can provide free transaction fee offers.
loansSinoPac Bank offers a comprehensive range of loan products, covering home loans, car loans and personal credit loans:
mortgages: Fixed-rate and variable-rate mortgages with a loan amount of up to 80% of the value of the property and a repayment period of up to 30 years. In 2025, the fixed interest rate will be as low as 1.6% (3-year term), and the floating rate will be based on the minimum lending rate (MLR, about 5.5%), with cash rebates and insurance discounts, depending on the bank.
Car Loans: Support financing for new and used cars, with a loan amount of up to NT$3 million, a term of up to 72 months, an annualized interest rate (APR) as low as 1.88%, and a credit score of 660 or above.
Personal Line of Credit: Includes Wing Fung Personal Loan (APR as low as NT$5.99% and maximum amount of NT$1.5 million) and asset-backed overdraft (up to NT$95% of collateral market value), with a monthly salary of NT$30,000 or above and a good credit history.
Flexible repayment options: Mortgages and personal loans offer no penalty for early repayment, weekly or bi-weekly payment plans, and a revolving line of credit for flexible debt management.
All loans are subject to bank approval, and customers are required to provide credit history, proof of income and asset information, subject to the terms of the loan agreement. Banks' trade finance services, such as letters of credit and trade loans, provide additional support to cross-border businesses.
Digital Service
ExperienceSinoPac's mobile banking app "easy by Bank SinoPac" is the core of its digital services, which is available for download on iOS 14.0 and above and Android 9.0 and above, with an App Store rating of 4.6 and a Google Play rating of 4.5, with users praising its quick launch (within 2 seconds) and intuitive interface. Core features include:
Face recognition: supports biometric authentication (such as Face ID and Touch ID), combined with strong encryption technology to ensure transaction security.
Real-time transfer: Support real-time transfer of NTD through the Taiwan interbank transfer system, with a daily limit of up to NT$1 million, international remittance covering more than 100 countries, and cooperate with Western Union and other platforms to provide low-rate transfers.
Bill management: Support online bill payment, automatic deduction and e-statement, and classify transaction records in real time.
Investment Tool Integration: Support stocks, funds, bonds and derivatives trading with SinoPac Invest, providing real-time market data and investment advisory services.
The online banking platform, Wing Fung Online Banking, supports multiple browsers and provides similar functions, allowing customers to open an account within 5 minutes through the app or official website. The app supports accessibility features such as dynamic font adjustment and VoiceOver compatibility for visually impaired and hearing-impaired customers. Some users reported occasional technical issues, but the bank continued to optimize the user experience.
Technological
InnovationYoungFung Bank is a leader in the fintech sector, driving innovation through its technology division:
AI customer service: Developed an AI-driven customer service system that analyzes transaction behavior and detects fraud risks in real time, and won the "Best AI Application Award" from The Digital Banker in 2023. A virtual assistant is planned to be launched in 2025 to support 24/7 inquiries and personalized financial advice.
Robo-advisor: Provide AI-based investment management services through SinoPac Investments, recommend diversified investment portfolios based on customer risk appetite, with a minimum investment of NT$1,000 and no subscription fees.
Open Banking API Support: Follows the Open Banking Framework of the Financial Supervisory Commission of Taiwan and integrates with third-party service providers to provide account management and financial services interoperability, especially in the areas of trade finance and cross-border payments.
Other innovations: The app integrates banking, payment, investment and lifestyle services, supports QR code payments, mobile check deposits and the eTradeConnect platform to simplify trade finance applications. In 2024, the bank will invest NT$3 billion to upgrade its cloud technology and data analytics platform to improve operational efficiency.
Featured Services & DifferentiationWing
Bank is known for its digital services and focus on SMEs:
SME support: Customized loan and cash management services through the SinoPac SME, Participate in the SME Financing Guarantee Program of the Financial Supervisory Commission of Taiwan, with a loan approval rate of up to NT$3 million in as fast as 10 seconds.
International layout: It has branches in the United States (Far East National Bank, California), China (Nanjing, Shanghai SinoFirst), Hong Kong, Macao and other places to support trade financing in countries along the "Belt and Road".
Sustainable development: Launched green bonds and preferential interest rate loans, supported environmentally friendly projects, responded to the United Nations Principles for Responsible Banking, and became one of the first financial institutions in Taiwan to commit to net-zero emissions by 2050 in 2023, winning the "Taiwan Green Finance Pioneer Award".
Financial Education: Financial literacy seminars are held through Wing Fung Academy to enhance the financial literacy of customers and the community.
Wealth Management: Provide high-end wealth management services, including individual pension funds, unit trusts and insurance products, to meet the needs of high-net-worth customers.
Market Position & Accolades
Empire Bank is one of the leading commercial banks in Taiwan, with total assets of NT$2.2 trillion in 2024, ranking among the top banks in Taiwan. With 125 branches (83 in the greater Taipei area) serving more than 7 million customers, the bank occupies a leading position in the market in the SME and retail banking segments. Its international presence covers the United States, China, Hong Kong and Macau, and it will be ranked high on the Forbes Global 2000 list in 2024. Key accolades include:
Forbes World's Best Banks 2025.
The Asian Banker 2023 "Asia's Best Digital Bank" Awards.
The Digital Banker's 2023 "Best AI Application" Award.
2022 Greenwich Associates SME Customer Experience Award.
2023 Taiwan Elite "Best Customer Experience Award".
SinoPac's solid financial performance and innovative capabilities have made it a leader in the financial markets of Taiwan and the region.
