Gulf African Bank

Bank
OverviewGulf African Bank (hereinafter referred to as GAB) is the first commercial bank in Kenya to be fully Shariah-compliant, known for its innovative financial products and commitment to financial inclusion. Founded in 2006 and headquartered in Nairobi, GAB serves individual, SME and institutional clients through approximately 22 branches and digital platforms. Banks offer convenient cash withdrawals through the 1Link ATM network, enhancing financial accessibility. GAB is regulated by the Central Bank of Kenya and deposits are secured by the Kenya Deposit Insurance Corporation (KDIC) up to Ksh 100,000.

Products &
ServicesGAB offers Shariah-compliant deposit products, including current accounts, savings accounts and fixed deposits, with featured products such as the Hajj savings account to support pilgrimage needs. Financing products include car financing, home financing, and personal financing, all of which are reviewed by an independent Shariah committee. Its mobile app, GABPesa, supports real-time transfers and bill payments, but user feedback shows that stability needs to be improved.

Customer Experience
GAB offers 24/7 phone support (+254 711 075 000) and email services, and customer feedback shows that the service is very responsive. Featured services include the Annisaa program for women, student accounts, and green financing programs, enhancing market appeal.

Market
PositioningGAB is one of the leading Islamic banks in Kenya with total assets of approximately US$191.8 million in 2014, ranking 25th out of 43 banks. For its efforts in the field of financial inclusion and innovation, GAB has won the "Best Bank for Financial Management" and "Best Islamic Bank" awards several times.

Branch

NetworkAs of August 2014, the Bank operates a branch network at the following locations:

1. Head Office – Geminia Insurance Plaza, Kilimanjaro Avenue, Nairobi

2. Lamu Branch – Old Telkom Office, Jomo Kenyatta Road, Lamu Kenyatta

3. Avenue Branch – 1st Floor, Hughes Building, Kenyatta Avenue, NairobiEastleigh

4. Branch II – Shariff Centre Building, Jam Street, Eastleigh, Nairobi

5. Bombolulu Branch – Madina Estate, New Mombasa-Malindi Highway, Bombolulu, Mombasa

6. Westland Branch – 9 West Building, Westlands, Nairobi

7. Corporate Branch – Addis Ababa Road, Nairobi

8. Upper Hill Branch – Nairobi Upper Hill, Kilimanjaro Street, 1st Floor, Gemini Plaza

9. Jomo Kenyatta Branch – Kasa Building, Malindi Branch, Jomo Kenyatta Avenue, Mombasa

10. – Blue Marlin Building, Lamu Road, Malindi

11. Garissa Branch – First House, Al-Waqf Quran House, Kismayo Road, Garissa

12. Nkrumah Road Branch – Najat House, Nkrumah Road, Mombasa

13. Eastleigh Main Branch – Eastleigh Mall Building, General Wariunge Street, Eastleigh, Nairobi

14. Bondney Branch – Abdul Nasser Road, Bondney, Mombasa