O-Bank

O-Bank Co., Ltd. (O-Bank) is a pioneer in Taiwan's financial market, with its "people-oriented, inclusive finance" philosophy to demonstrate excellence in retail banking, digital services and financial inclusion. Founded in 1999 as the Industrial Bank of Taiwan, it initially focused on corporate finance and investment banking, and in 2017, it transformed into Taiwan's first digitally native commercial bank, renamed Wangdao Bank, which means "taking the right path and benefiting others". Headquartered at No. 99, Section 2, Diding Avenue, Neihu District, Taipei, Taiwan, O-Bank is a public company (Taiwan Stock Exchange: 2897) serving more than 500,000 customers and becoming a leader in Taiwan's banking industry with its innovative capabilities and commitment to social responsibility.

O-Bank is a commercial bank, privately owned, founded in 1999, headquartered at No. 99, Section 2, Diding Avenue, Neihu District, Taipei, Taiwan. Founded by local Taiwanese entrepreneurs, the bank transformed from an industrial bank to a commercial bank in 2017 and entered the retail banking market, becoming the first bank in Taiwan to obtain B Corp certification in 2018, emphasizing social and environmental responsibility. O-Bank is listed on the Taiwan Stock Exchange (stock code: 2897) and its major shareholders include institutional investors and public shareholders, and the holding structure operates as an independent company. Banks are strictly regulated by the Financial Supervisory Commission (FSC) of Taiwan and are required to comply with the Banking Act and international financial standards to ensure operational transparency and the safety of customer funds. Its deposits are protected by Taiwan's deposit insurance system, with a maximum coverage of NT$3 million per depositor (excluding deposits in offshore banking units and overseas branches). The Bank's SWIFT code is IBOTTWTP and the Legal Entity Identifier (LEI) is 5493003NOCSC6LUWUF03. O-Bank has 7 branches in Taiwan, as well as branches in Hong Kong, Tianjin (China) and Sydney (Australia), with approximately 1,000 employees worldwide.

Deposit & Loan Products

depositO-Bank

provides a variety of deposit products to meet the savings needs of individual and small and micro enterprise customers:

• Current Deposits: Including checking accounts and savings accounts, such as "Royal Road Current Account", the minimum account opening amount is NT$1,000, and the base annualized rate of return (APY) is about 0.05%-0.3%, and the latest interest rate needs to be confirmed through branch or online banking. The account supports a no-monthly fee option (subject to minimum balance or trading conditions).

• Fixed deposits: 12 currencies such as NEW TAIWAN DOLLAR, USD and RMB are supported, with deposit terms ranging from 1 month to 5 years, and the minimum deposit amount is NT$5,000. In 2025, the fixed deposit interest rate will vary according to the maturity, such as about 1.225% for 1 month, 1.5% for 3 months, 1.8% for 6 months, 2.0% for 1 year, and 2.5% for 2 years (based on the average interest rate of the five major banks in Taiwan).

• Featured Products:

  • Social Impact Deposit Account: The deposit is dedicated to supporting micro-loans for disadvantaged groups, with an annualized interest rate of up to 1.5%, and a balance of more than NT$100,000 needs to be maintained, with no monthly fee, and customers can realize social value through deposits.

  • Large Certificates of Deposit (CD): Support flexible tenor, suitable for large amount of money customers, the interest rate needs to be queried through the branch or app, and the early withdrawal penalty is 90 to 180 days of interest.
    Customers can check the "Cloud Interest Rate" offer through the "O-Bank" mobile app or online banking, and the deposit products can be opened and calculated instantly, and some accounts can provide free transaction fee offers.

LoansO-Bank

provides a comprehensive range of loan products to meet diversified financing needs

• mortgages: Fixed- and variable-rate mortgages with a loan amount of up to 80% of the value of the property and a repayment period of up to 30 years. In 2025, the fixed interest rate will be as low as 1.6% (3-year term), the floating interest rate will be based on the minimum lending rate (MLR, about 5.5%), and cash rebates and insurance discounts will be provided, and the application will require a credit score of 660 or more and an annual income of more than NT$30,000.

• Car Loans: Support financing for new and used cars, with a loan amount of up to NT$3 million, a term of up to 72 months, an annualized interest rate (APR) as low as 1.88%, and a credit score of 660 or above.

• Personal Line of Credit: Including O-Bank personal loan (APR as low as NT$5.99% and amount up to NT$1.5 million) and asset-backed overdraft (up to NT$95% of collateral market value), the application threshold is a monthly salary of NT$30,000 or above and a good credit history.

• Flexible repayment options: Mortgages and personal loans offer no penalty for early repayment, weekly or bi-weekly payment plans, and a revolving line of credit for flexible debt management.
  All loans are subject to bank approval, and customers are required to provide credit history, proof of income and asset information, subject to the terms of the loan agreement. The bank's micro-loan service provides low-interest financing for vulnerable groups with amounts as low as NT$10,000 to support small and micro businesses.

Digital Service

ExperienceO-Bank's mobile banking app "O-Bank" is the core of its digital services, which is available for download on iOS 14.0 and above and Android 9.0 and above devices, with an App Store rating of about 4.6 and a Google Play rating of about 4.4, with users praising its smooth experience and versatility (O-Bank app). Core features include:

• Face recognition: support for biometric authentication (such as Face ID and Touch ID), combined with strong encryption technology to ensure transaction security.

• Real-time transfer: Support real-time transfer of NTD through the Taiwan interbank transfer system, with a daily limit of up to NT$1 million, international remittance covering more than 100 countries, and cooperate with Western Union to provide low-rate transfers.

• Bill management: Support online bill payment, automatic deduction and e-statement, and classify transaction records in real time.

• Investment tool integration: Support stocks, funds, bonds, and ETFs trading through the robo-advisor platform, provide real-time market data and investment advisory services, and the minimum investment amount is only NT$1,000.
  The online banking platform "O-Bank" supports multiple browsers and provides similar functions, allowing customers to open an account in 5 minutes through the app or official website. The app supports accessibility features such as dynamic font adjustment and VoiceOver compatibility for visually impaired and hearing-impaired customers. In 2023, O-Bank reported that 12% of new accounts were opened through the app and deposit balances increased by 75%, demonstrating its digital appeal.

Technological

InnovationO-Bank excels in the fintech sector, driving technological advancements through its Digital Innovation Center:

• AI customer service: Introduce an AI-driven customer service system to analyze transaction behavior, detect fraud risks in real time, automate 90% of customer inquiries by 2023, and plan to launch a virtual assistant in 2025 to support 24/7 inquiries and personalized financial advice.

• Robo-advisor: Launched Taiwan's first AI-powered investment advisory service in 2017, recommending diversified portfolios through algorithms, with a minimum investment of NT$1,000 and no subscription fees, suitable for young and low-net-worth clients.

• Open Banking API Support: Follows the Open Banking Framework of the Financial Supervisory Commission of Taiwan and integrates with third-party service providers to provide account management and financial services interoperability, especially in the areas of trade finance and cross-border payments.

• Other innovations: support for QR code payments, mobile check deposits, and a partnership with the Temenos core banking system for rapid product launches; The launch of a multi-tier deposit account to dynamically adjust interest rates based on the customer's financial situation led to a 75% increase in deposit balances in 2023. In 2024, the bank will invest NT$1 billion to upgrade its cloud technology and AI platform to improve operational efficiency.

Featured Services & DifferentiationO-Bank

is known for its financial inclusion and social responsibility:

• financial inclusionAs the first B-Corp certified bank in Taiwan, O-Bank focuses on serving low-income and disadvantaged groups, providing micro-loans (minimum NT$10,000, as low as 2% interest rate) and robo-advisors (minimum investment of NT$1,000), breaking the restrictions of traditional banks on high-net-worth customers.

• Social Impact Deposits: Deposits are dedicated to supporting loan projects for disadvantaged groups, such as single-parent families starting businesses, through which customers can realize social value, and the product will attract 10% of new deposits in 2023.

• SME support: Provide customized loans and cash management services through O-Bank SME services, participate in the SME Financing Guarantee Program of the Taiwan Financial Supervisory Commission, and approve loans in as fast as 10 seconds with an amount of up to NT$3 million.

• International presence: With branches in Hong Kong, Tianjin (China) and Sydney (Australia), it supports cross-border trade and investment, especially in the Greater China and Southeast Asian markets.

• Sustainable Finance: In 2021, it adopted the Equator Principles, launched green bonds and preferential interest rate loans, supported environmental protection projects, responded to the United Nations Principles for Responsible Banking, and won the "Taiwan Green Finance Pioneer Award" in 2023.

Market Position &

HonorO-Bank is Taiwan's first digitally native bank, with total assets of about NT$600 billion in 2024, ranking in the upper middle of the 38 banks in Taiwan, focusing on retail banking and digital finance, with a steady increase in market share. With 7 branches and 39 overseas branches, the bank serves more than 500,000 customers, taking a leading position among small and medium-sized enterprises and young customers. In 2023, O-Bank reported an increase in customer loyalty, a 12% increase in account opening, and a 75% increase in deposit balances. Its international footprint covers Asia and Australia, and it will be ranked high on the Forbes Global 2000 list in 2023. Major accolades include:

• 2023 "Best Digital Bank in Taiwan".

• 2022 "Best Financial Inclusive Bank in Taiwan".

• 2023 "Taiwan Green Finance Pioneer Award".

• In 2018, B Corp certification became the first bank in Taiwan to receive this honor.
  O-Bank's innovative capabilities and social responsibility have made it a leader in the financial markets of Taiwan and the region.

SummaryRoyal

Road Commercial Bank Co., Ltd. has become a pioneer in Taiwan's financial market with its innovative digital banking model, inclusive financial mission and deep sense of social responsibility. It provides a variety of deposit and loan products, including social impact deposit accounts and micro-loans, to meet the diverse needs of customers. In terms of digital services, the "O-Bank" app has been well received for its efficient real-time transfer and investment management functions. Technological innovations, including AI customer service, robo-advisors, and open banking API support, demonstrate its forward-looking digital transformation. With its financial inclusion, SME support, commitment to sustainable finance, and multiple industry accolades in 2023, O-Bank continues to demonstrate strong competitiveness and influence in the financial markets of Taiwan and the region.

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