Crédit du Maroc (CDM) is one of Morocco's leading commercial banks, with a strong presence in the market for its customer-oriented services, innovative digital platform and commitment to financial inclusion. Since its inception in 1929, CDM has provided diversified financial solutions to individuals, SMEs and high-net-worth clients through 267 branches and advanced digital services. Its brand mission is to "empower customers, create the future", driving financial inclusion and economic development in Morocco through flexible product design, exceptional customer experience and regional network.
Basic information about the bank
CDM is a private commercial bank, founded in 1929 and initially operating as the Crédit Foncier d'Algérie et de Tunisie, acquired by Crédit Agricole S.A. in 2004 and wholly owned by the Holmarcom Group in April 2022. The headquarters are located at 48-58 Boulevard Mohamed V, Casablanca, Morocco. The bank is controlled by the Holmarcom Group, which holds 78.7% of the shares, with the remainder held by local and international investors, and is not listed on the Casablanca Stock Exchange (CDM.CS), reflecting its private nature and focus on the local market.
CDM's services cover the whole of Morocco, with 267 branches, 8 regional headquarters, 9 Maskane spaces, 11 private banking areas and 15 Arreda spaces in major cities such as Casablanca, Rabat and Marrakech. The bank provides convenient cash withdrawals through the 1Link ATM network, enhancing financial accessibility for customers in urban and remote areas. CDM is regulated by the Central Bank of Morocco (Bank Al-Maghrib) and market conduct is monitored by the Moroccan Capital Markets Authority (AMMC). The bank participates in the Moroccan Deposit Insurance Program, which protects customer deposits up to 100,000 Moroccan dirhams (approximately US$10,000). There have been no recent major compliance issues, indicating stable operations.
Financial health
CDM's financial position is strong, with net profit increasing by 47.3% to AED 741 million (approximately US$74.1 million) and net banking income (NBI) increasing by 12.9% to AED 3.3 billion (approximately US$330 million) in 2024. Total loans increased by 10.9 per cent to AED 56.6 billion, corporate loans by 13.6 per cent to AED 33.3 billion, and retail loans by 5 per cent to AED 21.3 billion. As it is a private bank, specific financial indicators such as capital adequacy ratio, non-performing loan ratio and liquidity coverage ratio are not disclosed. According to the Central Bank of Morocco, the capital adequacy ratio of the Moroccan banking sector averaged 19.0% in December 2022, higher than the regulatory minimum requirement of 14.5%, and the non-performing loan ratio is 8.3% in 2024, with the liquidity ratio well exceeding the regulatory requirements. As a mid-sized bank, CDM expects its financial metrics to meet or outperform industry standards.
Deposit & Loan Products
Deposit
CDM offers a variety of deposit products to meet the needs of individual and corporate customers:
current accounts: such as Personal Current Account and Business Current Account, which supports daily transactions with no interest.
Fixed deposits: terms range from 1 month to 5 years, and the interest rate varies depending on market conditions and the amount of the deposit, usually between 4%-5%.
The featured product:D iaspora Account, designed for the Moroccan diaspora diaspora, supports multi-currency transactions.
Deposit Products Details Current Account Support daily transactions, no interest, suitable for individuals and businesses Savings Account Competitive interest rate, please inquire for details Time Deposit Tenor from 1 month to 5 years, interest rate 4%-5% Featured Products Diaspora Account supports multi-currency transactions and is designed for expatriates
Loan
CDM offers a wide range of loan products covering personal and business financing needs:
Mortgage: Supports the purchase or construction of a home, with an interest rate of about 4%-5% for a term of 8-25 years, and requires proof of income and a credit assessment.
Car loans: support the purchase of new or used cars, with an interest rate of about 5%-6% and flexible terms.
Personal loans: including unsecured personal loans, with an interest rate of about 6%-8%, to meet short-term funding needs.
Corporate loans: Supporting the expansion of small and medium-sized enterprises, the interest rate is determined according to market conditions, equipment loans will increase by 25.1% and lease loans will increase by 64.4% in 2024.
Flexible repayment options: Early repayment, deferred repayment or adjustment of repayment plan are supported, and customers can apply through the myCDM app.
The cost structure of CDM is transparent, and you can refer to the CDM Tariff Guide for details. According to industry practice:
account management fee: Some accounts are exempt from monthly or annual fees, and regular accounts may be charged 100-500 MYD/year.
Transfer fee:
Domestic transfers: May be free or charge 10-50 Moroccan dirhams
cross-border transfers: fees are higher, 100-500 MAD
ATM Interbank Withdrawal Fee: Withdrawals via non-CDM ATMs may be subject to a fee of 10-20 Moroccan Dirhams
App & Online Banking
Online Banking: Available through myCDM Online, it supports account management, transfers and loan applications.
> mobile app: myCDM is available for iOS and Android and features include real-time transfers, bill payments, account management, currency conversion, and card management. Google Play has a rating of about 4.0 stars (2024 data), and user feedback mentions that the interface is user-friendly but the features need to be optimized.
Quality of customer service
The service channel
offers 24/7 phone support (+212 522 437 437), live chat, email (information@creditdumaroc.ma) and social media responses (e.g., CDM Facebook).
Featured Services & Differentiation
Segments
student accounts: Commission-free accounts may be available to attract younger customers.
Exclusive wealth management for the elderly: Provide customized savings and wealth management products to meet retirement needs.
Green financial products: Supporting sustainable development projects, which may include green loans or ESG investments.
SME support: Provide customized financing solutions, and corporate loans will increase by 13.6% in 2024.
Other features
CDM Capital Bourse: A newly launched financial markets subsidiary that provides investment services.
Entrepreneurship support: Entrepreneurship promotion in partnership with the National Employment and Skills Promotion Agency (Anapec).
Market Position & Accolades
Industry Rankings
CDM ranks among the top of the Moroccan banking sector, with total assets of approximately 56.6 billion Moroccan dirhams in 2024, ranking 81st among Arab banks.
Awards
- "
Best Customer Service Bank" in 2024 and 2025
Consecutive Industry Recognition
for Digital Transformation and Financial Inclusion
Summary
Crédit du Maroc is a long-established private commercial bank that occupies an important position in the Moroccan banking sector thanks to its extensive branch network, advanced digital platform and diversified financial products. As part of the Holmarcom Group, CDM provides seamless services to individuals, SMEs and high-net-worth clients through its 267 branches and the myCDM mobile app. Its net profit in 2024 increased by 47.3% and its total assets amounted to approximately 56.6 billion Moroccan dirhams, showing a strong financial performance. The bank is known for its excellent customer service, winning the "Best Customer Service Bank" award for two consecutive years, and enhancing its market competitiveness through special services such as green financial products and SME support. CDM's robust regulatory compliance, customer-oriented service and innovation capabilities make it a trusted financial partner in Morocco.
