Bank BasicsMCB
Bank was founded in 1947 as Muslim Commercial Bank and is headquartered in Lahore, Punjab, Pakistan. The bank changed its name to MCB Bank Limited in 2005 in order to expand internationally. Currently, MCB Bank is a publicly traded company whose major shareholders include Malaysia's Maybank (18.78%) and Pakistan's Nishat Group (8.02%). The bank is listed on the Pakistan Stock Exchange and the London Stock Exchange and has over 14,000 employees.
Scope of
ServicesMCB Bank has an extensive service network in Pakistan, including more than 1,700 branches and more than 600 ATMs. In addition, the bank provides commercial banking and related services in South Asia, Eurasia and the Middle East.
Regulation &
ComplianceMCB Bank is regulated by the State Bank of Pakistan (SBP) and adheres to the relevant banking regulations and compliance requirements. The bank's subsidiary, MCB Islamic Bank, has been certified to the latest Payment Card Industry Data Security Standard (PCI DSS v4.0.1).
Financial HealthAs
of the first quarter of 2025, MCB Bank has a capital adequacy ratio (CAR) of 19.10% and a common equity tier 1 capital ratio (CET1) of 15.32%. These indicators indicate that the bank has a strong capital base and is able to withstand potential financial risks.
Deposits & LoansDeposit
Products: MCB Bank offers a variety of deposit products, including demand deposits, time deposits, and high-yield savings accounts. For example, the annual interest rate for a fixed deposit varies depending on the term and amount of the deposit, and can be up to 60 months.
Loan products: The bank offers a variety of loan products, including personal loans, home loans, and car loans. The interest rate and conditions of the loan vary depending on the type of loan and the customer's credit profile, and specific information can be obtained through the bank's website or branches.
MCB Bank's fee structure is transparent, and customers can check the detailed fees and charges on the bank's official website, including account management fees, transfer fees, overdraft fees, and ATM inter-bank withdrawal fees.
Digital Service
ExperienceMCB Bank has launched a mobile banking app called "MCB Live", which provides features such as account management, real-time transfers, bill payments, and more. However, based on user feedback, the app suffers from inconsistent performance and slow customer service responses.
Quality of Customer
ServiceMCB Bank offers a variety of customer service channels, including 24/7 phone support, online chat, and social media platforms. However, some customers have reported difficulties in contacting customer service and have a slower response time.
Security
MeasuresMCB Bank attaches great importance to the security of customer funds and data, using advanced encryption technology and multi-factor authentication mechanisms. In addition, its subsidiary, MCB Islamic Bank, has obtained PCI DSS v4.0.1 certification, which ensures the security of payment card data.
Featured Services & DifferentiationMCB
Bank offers a variety of featured services to meet the needs of different customer groups. For example, it provides fee-free accounts for students, exclusive wealth management products for the elderly, and actively participates in green finance projects to support sustainable development.
Market Position & Accolades
MCB Bank is one of the largest banks in Pakistan by assets, and its annual report was ranked No. 1 in the Banking category in 2023 and received top honors in all categories. In addition, the bank has been named the best corporate bank in Pakistan by Euromoney in 2023.
