basic information
Name and BackgroundTaiwan
Business Bank (hereinafter referred to as Taiwan Business Bank) was established on September 23, 1950 to provide financial support and services to small and medium-sized enterprises in Taiwan. The bank is a listed commercial bank, listed on the Taiwan Stock Exchange under the stock code 2834, and has been established for more than 70 years. The headquarters is located at No. 30, Tacheng Street, Datong District, Taipei City.
The bank's shareholder background is private, and the paid-up capital is NT$91,679,828,760. Mr. Li Ka Siang, Chairman of the Board, leads the bank's continuous innovation and commitment to providing a full range of financial services to individual and corporate customers. As one of the major commercial banks in Taiwan, Taiwan Enterprise Bank plays an important role in promoting regional economic development and supporting small and medium-sized enterprises.
Shareholder BackgroundAs
a listed company, China Enterprise Bank is a commercial bank in Taiwan, serving individual customers, small and medium-sized enterprises and large enterprises. The bank has a broad shareholder base and is listed on the Taiwan Stock Exchange.
Scope of Services
Coverage Coverage The
services of Taiwan SME Bank are mainly concentrated in Taiwan, and through its international financial service network, it supports some cross-border financial services. The bank is also gradually expanding into overseas markets, with branches and partners in some regions to provide foreign exchange, trade finance and other services related to the Taiwan market.
Number of offline outlets:
The Bank of Taiwan has 125 branches on the island and the outlying islands of Taiwan, providing customers with a full range of banking services. The branch is open from Monday to Friday, from 9:00 a.m. to 3:30 p.m., ensuring that customers can conveniently conduct business during the business day.
ATM DistributionThe
bank has 245 ATM outlets in Taiwan, distributed in major cities and towns, providing customers with convenient deposits, withdrawals, transfers and other financial services. The bank's extensive ATM network ensures that customers are able to conduct financial operations anytime, anywhere.
Regulation & Compliance
Taiwan's SME banks are regulated by the Financial Supervisory Commission (FSC).
In addition, the bank will also comply with the relevant monetary policy and interest rate management guidance of the Central Bank of China, Taiwan.
products & services
Personal Finance
Loans: Banks provide a variety of loan services to individual customers, including housing loans, car loans, personal credit loans, etc., with flexible loan terms to meet the needs of different customers.
Deposits: We provide a variety of deposit products such as demand deposits, time deposits and high-yield savings accounts to meet the capital reserve needs of different customers.
Foreign exchange: Provide foreign currency exchange, foreign exchange deposit and other services, support cross-border financial transactions, especially suitable for customers who need foreign currency funds.
Credit cards: Banks have launched a variety of credit cards to enhance customers' spending experience by providing functions such as consumption points and installment payments.
Investment and wealth management: IBC Taiwan provides a variety of wealth management products, including stocks, bonds, funds and other investment tools to help individual customers achieve asset appreciation.
Insurance: Provide a variety of life insurance, health insurance and other insurance products to provide customers with comprehensive protection.
Trust: Provide trust products to help customers manage their wealth and inherit their assets.
Wealth Management: Provide one-to-one wealth planning services through professional financial advisors to help customers achieve wealth growth and asset allocation.
Corporate Finance
Corporate Finance: Provide financing services such as loans and credit guarantees to help small and medium-sized enterprises solve their financial problems.
Fund management: Banks provide enterprises with capital scheduling, cash management and other services to improve capital liquidity.
Trade Finance: The Bank of Taiwan supports enterprises in international trade settlement, remittance, letter of credit issuance, etc., especially suitable for cross-border business and import and export enterprises.
Investment: Provide investment consulting and financial support for enterprises, and help enterprises make capital investment in suitable projects.
Trust: Trust management services for corporate customers, helping enterprises with asset management, inheritance and so on.
International financial business: Provide international financial services such as foreign exchange transactions, international settlements, and cross-border financing to support enterprises to expand their global business.
Corporate Counseling: IBK Taiwan provides a range of support services such as business counseling and financial planning for SMEs to help them improve their competitiveness.
Digital Finance
Hokii Digital Life Service Platform: A digital life service platform launched by Enterprise Bank of Taiwan, which provides online banking services, payment collection and other functions to enhance users' financial experience.
Payment collection: Provide convenient payment collection services for merchants and enterprises, optimize the payment process, and improve the efficiency of capital flow.
Innovative Financial Services: ICBC Taiwan is committed to promoting innovative financial services, enhancing user experience, and providing smarter financial services.
digital service experience
With the advancement of digital transformation, the Bank of Taiwan SME (IBT) is actively expanding its online services to provide customers with a more convenient and efficient banking experience. In addition to traditional online banking and app services, banks have also launched two important online service features: cloud counters and stereotyped contracts, which have greatly improved the financial experience of customers, especially in terms of convenience, accessibility and automation.
Cloud Counter
Cloud Counter is an innovative service launched by the Bank of Taiwan to meet the development needs of the digital era, aiming to provide customers with a more flexible and efficient banking experience. Through the cloud counter, customers can carry out various banking operations anytime, anywhere, without the need for physical visits to traditional bank counters.
Service features:
- the
whole process is handled online: customers can carry out account management, fund transfer, loan application and other banking services through the bank's official website or APP. All operations are carried out online, without the need to visit a bank branch in person.
Real-time video consultation: The bank also provides a video consultation function, where customers can communicate with the bank's customer service staff in real time through the cloud counter to obtain professional financial advice and answers to questions.
24-hour service: Unlike traditional bank counters, which have limited business hours, cloud counters provide round-the-clock services, allowing customers to complete banking operations at any time, which is convenient and fast.
Security: In order to ensure the security of customers' transactions, the cloud counter adopts multi-factor authentication mechanisms, such as SMS verification codes, face recognition and other technologies, to ensure the security of customer identities.
Stereotyped Contract
It is an intelligent and automated contract signing method launched by the Bank of Taiwan for online services. Traditional contracts usually require cumbersome procedures such as paper contracts and face-to-face signing, but formalized contracts simplify this process through digitization and automation, saving time and improving efficiency.
Service features:
electronic signature: When the customer signs a finalized contract, the customer can confirm the content of the contract by electronic signature, which avoids the printing and signing of paper documents, and complies with the provisions of the e-commerce law.
Standardized contract templates: The service provides standardized contract templates, covering all kinds of common banking products and services (such as loans, deposits, insurance, etc.), customers only need to select the products that suit them, and the system automatically generates the contract content.
Automated approvals: The Stereotyped Contracts service not only simplifies the signing process, but also supports automated approval processes. The banking system will automatically review the customer's application according to the status of the application, reducing manual intervention and improving efficiency.
Convenient operation: Customers can directly sign contracts through the bank's official website or APP platform. The entire process is carried out entirely online, and the customer can complete the contract signing at any time and from any place.
customer service
provides online customer service system, customer service mailbox and customer service telephone
, 24-hour customer service center 0800-01-7171 (local call only), 02-2357-7171,
