basic bank information
WOORI BANK is a privately owned commercial bank that is part of the WOORI Financial Group, the largest financial services holding company in South Korea. WOORI Financial Group is listed on the Korea Exchange (stock code: 316140) and its shareholders include institutional investors and the general public. As one of the four largest banks in South Korea, WOORI BANK has a significant presence in the field of commercial banking and corporate finance.
name and background<
ul style="list-style-type: disc" type="disc">Full name: WOORI BANK
span style="font-family: sans-serif; Color: Black" > was founded in 1899 as Korea Chion Il Bank, and has undergone several changes, including changing its name to the Korean Commercial Bank in 1911, the Korean Commercial Bank in 1950, the merger in 2001 to form the WOORI Financial Group, and the adoption of its current name in 2002.
is headquartered in Seoul, South Korea, as the financial center of South Korea, facilitating its nationwide operations.
Shareholder Background: Publicly listed company, part of WOORI Financial Group, shareholders include institutional investors and the general public
scope of services
Number of offline outlets: The exact data is unknown, but it covers a wide area, especially in Korea and major international financial centers.
ATM distribution: The ATM network is located in undisclosed numbers throughout Korea and overseas, but it covers a wide range of locations that are convenient for customers.
> Coverage area: Mainly operating in South Korea, covering the whole country, while having 474 overseas branches in 24 countries around the world, including the United States, Japan, China, Vietnam, etc
services & products
WOORI BANK offers a comprehensive range of financial products and services covering a wide range of areas:
Corporate Banking: provides corporate lending, trade finance, cash management and international business services to support the operations of SMEs and large enterprises.
Investment Banking: including investment advisory, securities underwriting, asset management and capital markets services to meet the needs of institutional clients.
other services: foreign exchange trading, retirement pensions, insurance products and wealth management to meet the needs of diverse customers.
>Personal Banking: This includes savings accounts, fixed deposits, credit cards, home loans, personal loans, insurance, and investment products.
regulatory and compliance<
ul style="list-style-type: disc" type="disc">Regulator: Regulated by the Financial Supervisory Service (FSS) of South Korea, the core regulator of the financial industry in South Korea, which ensures that banks operate in compliance with laws and regulations.
Deposit Insurance Program: Join the Korea Deposit Insurance Corporation (KDIC) to protect customers' deposits with a maximum protection amount of 50 million won.
Recent compliance record: No significant compliance issues were identified, indicating that its risk management and compliance systems are working well.
financial health
Capital Adequacy Ratio: Based on 2021 data, the Total Capital Adequacy Ratio is 16.20% and the Tier 1 Capital Ratio is 14.24%, which is much higher than the regulatory requirements (usually above 10.5%), indicating a strong capital base.
Non-performing loan ratio: The specific data was not found, but according to the information of the Bangladesh branch, the NPL ratio is less than 3%, and the asset quality is good.
Liquidity Coverage Ratio: Basel III compliant, but no specific data found, expected to meet regulatory requirements (100% or more).
WOORI BANK's overall financial health, capital adequacy and asset quality are good, and it is suitable for long-term customer trust.
digital service experience<
ul style="list-style-type: disc" type="disc">APP & BANKING:
> offers mobile banking apps (such as Woori WON Global and Global Woori WON Banking) in multiple languages, with a rating of 4.7 stars for iOS (App Store - Woori WON Global) and a rating of 4.7 stars for Android (Google Play - Global Woori WON Banking).
core functions: account inquiry, transfer, international remittance, bill payment, investment tools, etc., support face recognition (FaceID), fingerprint login and mobile phone transfer.
Technological innovation: Support for open banking APIs, allowing integration with other bank accounts.
customer service
customer service channels: phone, email, live chat.
>Phone: 1599-5000 or 1588-5000 (domestic), 82-2-2006-5000 (international), Support for multiple languages (WOORI BANK Customer Service).
email: can be submitted through the contact page of the official website, the specific email address is not disclosed.
Live chat: may be available via the official website or mobile app, not confirmed.
security measures<
ul style="list-style-type: disc" type="disc">uses standard banking security measures, including data encryption, multi-factor authentication (e.g., SMS verification codes, biometrics), and AI-powered fraud detection systems to keep customer information and assets safe.
featured services and differentiation<
ul style="list-style-type: disc" type="disc">Extensive branch network: It has about 474 overseas branches covering 24 countries, especially in Korea and major international financial centers, making it easy for customers to use.
Global layout: Provide cross-border financial services, support international trade and investment, especially suitable for global customers.
Community support: Actively participate in small and micro enterprise support and community development projects, and reflect social responsibility.
Digital innovation: Engaging young and international customers by providing a convenient financial experience through mobile banking apps and open banking APIs.
In short, WOORI BANK is an important pillar of the Korean financial market by providing high-quality financial services to individuals, corporations and institutional customers in Korea and around the world with its long history, solid financial position and global service network.
