Texas Security Bank

🏦 Business OverviewTexas

Security Bank is an independent commercial bank headquartered in Texas, USA, focusing on providing customized financial services to small and medium-sized businesses and entrepreneurs. Since its founding, the bank's mission has been to "Elevating the Champions of Free Enterprise," with an emphasis on supporting independent business owners to help them succeed through financial products and educational services. Founded in 2008 by a group of bankers with entrepreneurial backgrounds, the Bank focuses on long-term relationships with customers and is committed to providing stable and secure banking solutions.

📋 Basic information

Full Name:
Texas Security

BankSub-parent Company Name
Parent Company: Texas Security Bankshares, Inc.
Subsidiaries: TSB Financial Services, Inc. (providing insurance and other financial services)

operating status
Active operations, as of 2025, the bank maintains normal operations with multiple branches serving corporate and individual customers in Texas and surrounding areas.

Background
Texas Security Bank was founded by a group of professionals with extensive banking and entrepreneurial experience to fill a gap in the market where traditional banks serve small and medium-sized businesses. With an emphasis on entrepreneurship, the founders themselves are entrepreneurs who understand the needs of business owners, so they have designed unique services that include educational programs. Since its inception, the bank has grown steadily, with total assets of more than US$1 billion, and has received a number of industry recognitions, such as the Dallas Morning News' "DFW Best Bank Gold Award" for four consecutive years.

Registered Capital The
public information does not clearly disclose the specific amount of registered capital, but based on its asset size (more than US$1 billion) and industry practice, the initial registered capital meets the regulatory requirements of U.S. commercial banks.

Key Executive Background

• Craig Scheef (Chairman & CEO): Founder of the bank, with more than 30 years of banking and financial services experience, having held senior positions in various financial institutions, with a focus on SME financing.

• Drew Keith (President): Chief Financial Officer and Chief Operating Officer since 2018 and promoted to President in 2022, has 25 years of commercial banking and financial management experience, having restructured more than $1 billion in debt.

• Shon Cass (Executive Vice President & Chief Experience Officer): Co-founder of the bank, with more than 25 years of banking experience, specializing in digital banking and customer experience management, leading the technology and deposit operations teams.

• Jamie Britton (Executive Vice President, Chief Financial Officer and Chief Operating Officer): Joined in 2022 with 8 years of finance and leadership experience at Texas Capital Bank.

• Chris Jones (Executive Vice President and Chief Credit Officer): Co-founder of the bank, with 35 years of experience in financial services with a focus on mid-market lending and business development.

Texas Security Bank's Board of Advisors is not fully disclosed by a number of successful entrepreneurs in construction, real estate development, banking, and venture capital, but its Board of Directors is a self-proclaimed "Free Enterprise Champion" with cross-industry experience to guide the bank's strategy.

Corporate Structuring
The bank adopts a standard commercial banking structure with multiple business units under it, including commercial banking, mortgage lending, wealth management and education services (TSB Academy). The parent company, Texas Security Bankshares, Inc., is responsible for the overall strategy, and TSB Financial Services, Inc. provides ancillary financial services.

Shareholding Structure
As a private company, Texas Security Bank's shareholding structure is not publicly disclosed. On September 5, 2019, the bank raised funds through an undisclosed funding round from Otium Capital, but the exact percentage of the stake was not disclosed.

Nature of the company Private
commercial bank, registered as a limited liability company, subject to federal and state banking regulators in the United States.

🏷️ Company classification

Industry Classification
Banking, specifically Commercial Banking (NAICS code: 5221; SIC code: 602).

Business Type
B2B (Business-to-Business): Mainly serving SMEs and entrepreneurs.
B2C (business-to-person): Residential mortgages and personal banking services are available.

📊 market segment

Target Market

• SMEs: especially independent business owners and family businesses, in manufacturing, retail, real estate, and other industries.

• High Net Worth Individuals: Mortgage and wealth management services available.

• Geographic Markets: Mainly concentrated in Texas, including Dallas, Fort Worth, Austin and other cities, with recent expansion in Tarrant County.

Market Positioning
Texas Security Bank is positioned as an "entrepreneur's bank" that differentiates itself from traditional institutional banks, emphasizing entrepreneurship and personalized service to empower customers through education and financial solutions.

💼 service

Texas Security Bank offers a diverse range of financial services, including commercial and personal banking, including:

• business banking services:

  • working capital financing

  ,

  • owner-occupied real estate loans

  • , SBA loan

  • partners, buyout financing

• Cash Management Services:

  • Financial ManagementMerchant

  • Card ServicesCorporate

  • Credit

• CardsPersonal Banking Services:

  • residential mortgage

  • savings and checking accounts

• Insurance Services: Insurance products are provided through a subsidiary, TSB Financial Services, Inc.

• Educational Services:

  • TSB Academy: A one-year executive education program with 18 courses covering business management, finance, and strategic planning.

  • TSB Business Speaker Series: Regularly held business lectures on topics such as cash flow management, customer experience, and digital transformation.

🛡️ Regulatory Information

Regulatory License Number
The specific regulatory license number is not disclosed in public information, but as a U.S. registered commercial bank, Texas Security Bank has a banking license issued by the Federal Deposit Insurance Corporation (FDIC) and meets the requirements of FDIC member banks.

Regulated <

Regulatory Effective Date
Banks have been regulated by the above-mentioned institutions since their establishment in 2008, and the specific effective date coincides with the date of bank registration, i.e., 2008.

Track record
The bank received an Outstanding CRA Rating from the Community Reinvestment Act (CRA), issued by the FDIC, which is an honor for less than 10% of U.S. banks, indicating excellence in community service and compliance.

📈 trading products

Texas Security Bank offers trading products that revolve around its core banking business, including:

• loan products: commercial loans, real estate loans, SBA loans, working capital loans.

• Deposit products: Business Chequing Account, Savings Account, Money Market Account.

• Payment products: corporate credit cards, merchant card services, online payment solutions.

• Other financial products: insurance, mortgages, wealth management services.

💻 trading software

Digital banking platform

• online banking: Customers can access the online banking system through the Texas Security Bank website (www.texassecuritybank.com), which supports account management, Transfers and bill payments.

• Mobile Banking: iOS and Android mobile apps are available that support remote deposits, account monitoring, and payments.

• Q2 Innovation Studio: Banks adopt digital banking solutions from Q2 to support business customers with efficient cash management and payment operations.

• Third-party fintech integrations: Through the Marketplace and Accelerator programs, customers can seamlessly connect retail and commerce fintech services.

💸 Deposit and withdrawal method

Deposit method

• over-the-counter deposit: through bank branches (such as Dallas, North Dallas, etc.).

• Online Deposits: Make remote deposits through mobile banking apps or online banking platforms.

• ATM Deposits: Deposits are made through ATMs in the FDIC's member network.

• Wire Transfer: Domestic and international wire transfers are supported.

Withdrawal method

• over-the-counter withdrawal: Branches provide cash withdrawal services.

• ATM withdrawals: Withdrawals made through a bank's own or partnered ATM network.

• Cheque: Customers can issue a cheque to withdraw funds.

• Online transfers: Transfer funds to other accounts via digital banking platforms.

📞 customer support

Contact

• Phone:(469) 398-4800E-mail

• : Submit a question via the official contact form.

• Branches: In-person counseling is available at addresses including Turtle Creek Blvd in Dallas and Prestonwood Tower in North Dallas.

Support channels

• Online support: The official website provides FAQs and an online banking help center.

• Relationship Manager: Assign a dedicated banker to business clients to provide personalized service.

• Educational support: Business coaching is provided through the TSB Academy and Business Speaker Series.

Customer feedback
Customer reviews are generally positive, emphasizing the bank's speed of service, personalized support, and educational resources. For example, clients praised its quick response to business needs during the pandemic and its expert guidance in loan and account management.

🔍 core business and services

Commercial banks
provide financing solutions for small and medium-sized businesses, including working capital loans, real estate loans, and SBA loans, especially for business owners who need flexible financing.

Cash Management
provides comprehensive financial management tools to help businesses optimize cash flow and reduce operational risk, including lock-and-lock accounts and online payment systems.

Mortgage Loan
Through a professional mortgage team, we provide residential mortgage loans for individuals and businesses to assist customers in choosing suitable loan products.

Educational Services
TSB Academy is the bank's signature service that empowers business owners in financial, strategic and operational management through a year-long course and regular lectures.

Fintech integration
Deliver an efficient digital banking experience by partnering with Q2 and other fintech partners to enable customers to seamlessly connect to third-party services.

🖥️ technical infrastructure

The digital banking platform
features Q2 Innovation Studio to support online and mobile banking capabilities to ensure secure and efficient account management.

Data Security
Protects customer data using technologies such as Proofpoint and DigiCert and complies with FDIC security standards.

Fintech integration
Through the Marketplace platform, customers can connect retail and commercial fintech services to improve operational efficiency.

In-house systems
use Paycom for HR management, and LinkedIn Recruiter optimizes the recruitment process to ensure technology supports business growth.

⚖️ Compliance and risk control system

Compliance System

• comply with the regulatory requirements of the FDIC and the Texas Department of Banking.

• Implement an enterprise risk management (ERM) program that covers credit, market, and operational risks.

• Received a CRA Outstanding Rating for excellence in community reinvestment and fair lending.

Risk Control Measures

• Credit Risk: Rigorous loan review by a team led by Chief Credit Officer Chris Benson.

• Operational Risk: Melanie Smith, Chief Risk Officer, oversees the ERM program to mitigate internal process risk.

• Fraud Prevention: Participate in the American Bankers Association's #BanksNeverAskThat campaign to educate customers on the spot for phishing scams.

📍 Market Positioning & Competitive Advantage

Market Positioning
Texas Security Bank is positioned as the bank of choice for SMEs and entrepreneurs, emphasizing entrepreneurship and personalized service, differentiating it from large institutional banks.

Competitive Advantage

• Education Services: TSB Academy and Business Speaker Series are its unique selling points, helping customers improve their management capabilities.

• Customer Relationship: Emphasizing long-term cooperation, providing a dedicated account manager, and the customer Net Promoter Score (NPS) far exceeds the industry average.

• Fintech: Deliver an efficient digital banking experience with Q2 and third-party integrations.

• Localization services: Deeply cultivate the Texas market and understand the needs of regional enterprises.

The main competitors

• Truist

• First Republic

• Bank Investec

• Other regional banks, such as Texas Capital Bank

🤝 Customer support and enablement

Personalized support
Assign a dedicated banker to each business client to provide customized financial advice.

Education Empowerment
Through TSB Academy and seminars, we help customers master financial management and business strategies to enhance their competitiveness.

Community Engagement
Host regular customer events, such as annual barbecues, to strengthen customer loyalty while supporting local community development.

🌱 Social Responsibility and ESG

Social Responsibility

• received the Texas Bankers Association's LiFE Award for its contributions to financial education in the community.

• Supporting the development of local businesses and enhancing the economic vitality of the community through educational programs.

ESG Practices

• Environment: The bank supports sustainable SMEs without disclosing specific environmental initiatives.

• Social: Demonstrate a commitment to community service through the CRA Distinguished Rating.

• Governance: A transparent corporate governance structure with a board of directors comprised of experienced industry experts.

🤲 Strategic Partnership Ecosystem

Fintech Partner

• Q2: Provide digital banking solutions to enhance customer experience.

• Third-party fintech: Integrate retail and commerce services through Marketplace.

Industry Cooperation

• participates in the fraud prevention activities of the American Bankers Association, working with more than 1,500 banks nationwide.

• Partner with investment institutions such as Otium Capital to access growth capital.

Community Partnerships
Partner with the Dallas business community and local organizations to host educational events and community projects.

💵 financial health

Assets As
of 2025, total assets exceed $1 billion, and specific financial data is not disclosed.

Revenue:
Approximately $20.6 million in revenue in 2023 (RocketReach data).

Ratings & Recognition

has

• been certified by the Best Workplaces Institute for a healthy workplace culture for 6 consecutive years.

• In 2022, he won the D CEO Financial Executive Team Award.

• Won the Dallas Morning News' "DFW Best Bank Gold Award" for 4 consecutive years.

Financing Completed
a round of financing for an undisclosed amount on September 5, 2019 from investors including Otium Capital.

🚀 future roadmap

Expansion Plans

• continues to expand in Texas, specifically in Tarrant County, and has moved its headquarters to Prestonwood Tower, North Dallas, in 2023 to increase operational capacity.

• Increase the number of branches and expand market coverage.

Technology upgrade

• further integrate fintech and improve the functionality and security of digital banking platforms.

• Extend Q2 Innovation Studio's applications to optimize the commercial customer experience.

The Education Services Extension

• enhance the TSB Academy and Business Speaker Series to engage more business owners.

• Roll out more online educational resources to adapt to the digital trend.

Community Engagement

• continue to invest in community projects to improve CRA ratings and brand influence.

• Strengthen cooperation with local businesses and organizations to support regional economic development.