Agribank

basic information of the bank

• bank type: state-owned commercial bank

• Full name: Vietnam Agricultural and Rural Development Bank (Vietnam Bank for Agriculture and Rural Development)

• founded: March 26, 1988

• Headquarters location: No. 2, Lang Ha Street, Ba Đình District, Hanoi,

• VietnamShareholder Background: 100% owned by the Vietnamese government, Listed under the Ministry of Agriculture and Rural Development

• : unlisted, belonging to state-owned enterprises

service scope

Coverage: A national bank with branches in all provinces and cities in Vietnam

• Number of offline outlets: About 2,300 branches and trading offices covering all regions of Vietnam, including 9 island districts

• ATM distribution: more than 2,800 ATMs widely distributed in urban and rural areas

Regulatory & Compliance

• regulator: State Bank of Vietnam

• Deposit Insurance Program: Participate in the Vietnam Deposit Insurance Program to protect customer deposits

• Compliance records: In recent years, there have been no major compliance violations, and the U.S. stock home

financial health<

deposit and loan products

• deposit class:

  • Demand deposit interest rate: about 0.2%/year

  • time deposit interest rate: depending on the deposit period, the interest rate ranges from 2.2% to 4.8%, and the 24-month term is the highest interest rate

  • Featured products: Provide time deposit products such as large-amount certificates of deposit (CD

• ). Loans:

  • Mortgage Rates: Specific interest rates are not disclosed, but are usually lower than the market

  • averageCar Loan Rates: The specific interest rates are not disclosed, usually lower than the market average

  • Personal Line of Credit Interest Rate: The specific interest rate is not disclosed, usually lower than the market

  • averageRepayment options: Provide flexible repayment options, including equal principal and interest, equal principal, etc<

• Account management fee: Some accounts may charge a monthly or annual fee

• • Domestic transfers: Agribank transfers are free of charge, inter-bank transfers may be chargedCross-border

  • transfers: Fees will be charged according to the amount of the transfer and the destination country

• Overdraft fee: If the account is overdrawn, overdraft interest and handling fee may be chargedATM

• inter-bank withdrawal fee: inter-bank withdrawal may be charged a handling fee, please consult the local branch

• for specific fee standardsReminder: Some accounts may have a minimum balance requirement, and account maintenance fees may be charged if the requirements are not metSohu

digital service experience

• APP and online banking:

  • User ratings: Agribank's mobile banking app has received certain user reviews in the Vietnamese market

  • Core features: support for basic functions such as account inquiry, transfer and payment, and bill management

  • Technological innovation: Provide security authentication tools such as Agribank Soft Token to improve transaction security

customer service quality

• Service Channels: 24/7 phone support, live chat, and social media response channels

• available Complaint Handling: Customer complaints are handled in a timely manner, with an average resolution time in line with industry standard

• multilingual support: Mainly provide Vietnamese services, some branches may provide English services

security measures

• the safety of funds: Participate in the Vietnam Deposit Insurance Program to ensure the security of customer deposits

and

• data security: Adopt ISO 27001 certified security management system to ensure customer data security

featured services and differentiation

• segment:

  • student account: a fee-free student account

  • Exclusive wealth management for the elderly: providing customized wealth management products and services for elderly customersGreen

  • financial products: loan products that support environmental protection projects and sustainable developmentHigh-net-worth

• services:

  • Private banking threshold: provide exclusive wealth management services for high-net-worth

  • customersCustomized financial solutions: provide personalized investment portfolios and financial advice according to customer needs

market position and honor

• Industry ranking:

  • Global asset size ranking: Ranked 159th in the top 500 global banks in terms of brand value in 2023

  • Domestic asset size ranking: Ranked among the top in Vietnam's banking industry for many years

• Awards:

  • Vietnam National Brand Award: Won the title of Vietnam National Brand for many years in a

  • rowVietnam Outstanding Bank Award: Won in 2022" Outstanding Bank for High-Tech Agricultural Investment", "Outstanding Bank for Green Credit Financing" and "Outstanding Bank for Community".